Ratings based on 959 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 11, 2024
I went to San Clemente with my grandson and the first thing I noticed was an extremity strong smell of bleach made us cough I opened the door for most of the night very strong
Then that morning I wanted a cup of coffee and the creamer was old had gotten wet at some point - discussing
No extra blankets???
I won’t go there again
Comment from Hotel Management
Mar. 11, 2024 by San Clemente Inn, Hotel Management
We are disappointed we did not meet expectations and will follow up on the bleach smell in unit. Please reach out to the resort directly and ask to speak with a manager to further discuss how we can resolve this matter.
by A traveller
Posted Jan. 28, 2024 on Expedia
Quick and easy check in. Room was bigger and better than expected for the price.
Comment from Hotel Management
Feb. 7, 2024 by San Clemente Inn, Hotel Management
Thanks for the positive feedback! We are glad you enjoyed your stay. We look forward to having you back soon!
by A traveller
Posted Jan. 26, 2024 on Expedia
This was a last min booking and I wasn't expecting much but upon arrival, Susan informed me off all the fun activities for my kids to do on the property, and it was included! This was one of my favorite hotels by far! We will definitely stay her again when we are back in the area!
Comment from Hotel Management
Feb. 7, 2024 by San Clemente Inn, Hotel Management
Thanks for the positive feedback! We are glad you enjoyed your stay. We look forward to having you back soon!
by A traveller
Posted Jan. 15, 2024 on Hotels
Comment from Hotel Management
Feb. 7, 2024 by San Clemente Inn, Hotel Management
Thanks for the positive feedback! We are glad you enjoyed your stay. We look forward to having you back soon!
by A traveller
Posted Jan. 10, 2024 on Expedia
Comment from Hotel Management
Feb. 7, 2024 by San Clemente Inn, Hotel Management
Thanks for the positive feedback! We are glad you enjoyed your stay. We look forward to having you back soon!
by A traveller
Posted Jan. 9, 2024 on Expedia
Christmas Eve and the lady in the office was very sweet & helpful. She could not match the price on the internet but I was able to stand at the desk and use my cell phone to reserve a lower rate thru "Hopper" app. We paid an extra $25/day for resort fees and didn't use any of the facilities.
There was a dog barking at night but the office said it was "off property" and they couldn't do anything. The next morning we went to the car & when we came back our key cards did not work. We had to go to the desk and get them changed. Room was very clean.
Comment from Hotel Management
Feb. 17, 2024 by San Clemente Inn, Hotel Management
We are not pleased to hear that your stay was less than spectacular, is there anything we can do to make your next stay even better?
by A traveller
Posted Dec. 31, 2023 on Hotels
Comment from Hotel Management
Feb. 7, 2024 by San Clemente Inn, Hotel Management
Thanks for the positive feedback! We are glad you enjoyed your stay. We look forward to having you back soon!
by A traveller
Posted Dec. 31, 2023 on Expedia
Comment from Hotel Management
Feb. 7, 2024 by San Clemente Inn, Hotel Management
Thanks for the positive feedback! We are glad you enjoyed your stay. We look forward to having you back soon!
by A traveller
Posted Nov. 26, 2023 on Expedia
Really nice. All the comforts needed. Staff really working hard to keep up cleanliness. All and all great place.
Comment from Hotel Management
Nov. 29, 2023 by San Clemente Inn, Hotel Management
Thanks for the positive feedback! We are glad you enjoyed your stay and look forward to having you back!
by A traveller
San Clemente Boutique Hotel
Posted Nov. 22, 2023 on HotelsNice hotel. Spacious room. Friendly staff. Hot breakfast. Good value for money. Close to beach. Only complaint bathtub plug didnt hold water well.
Comment from Hotel Management
Nov. 29, 2023 by San Clemente Inn, Hotel Management
Thanks for the positive feedback! We will pass along the bathtub feedback, but are glad you enjoyed your stay and look forward to having you back!
