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Casa Indigo Hotel

3.0 star property
3-star hotel near San Cristóbal de las Casas Cathedral

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Photo gallery for Casa Indigo Hotel

Restaurant
BBQ/picnic area
Hallway
Triple Room
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Matamoros #8 La Merced, San Cristóbal de las Casas, CHIS, 29240
  • Place, Amber Museum of Chiapas
    ‪2 min walk‬
  • Place, Santo Domingo Handicraft Market
    ‪6 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪7 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪147 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room

Triple Room

Triple Room

  • Park view
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the area

San Cristóbal de las Casas

Heart of San Cristóbal de las Casas.With a stay at this Barrio de La Merced hotel, you'll be steps from Amber Museum of Chiapas and La Merced Church. Regional Costume Museum and Plaza 31 de Marzo are also within half a mile (1 km).

What's nearby

  • Amber Museum of Chiapas - 2 min walk - 0.2 km
  • Arches of Carmen - 5 min walk - 0.5 km
  • Mesoamerican Museum of Jade - 5 min walk - 0.5 km
  • Santo Domingo Handicraft Market - 6 min walk - 0.6 km
  • San Cristóbal de las Casas Cathedral - 7 min walk - 0.6 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 73 min drive

Restaurants

  • ‪La Faena Tacos•Parrilla•Bar - ‬2 min walk
  • ‪Antojitos Carmelita - ‬1 min walk
  • ‪Tamales Regionales - ‬3 min walk
  • ‪La REAL - ‬3 min walk
  • ‪Doña Ame Tamales - ‬2 min walk

About this property

Casa Indigo Hotel

3-star hotel near San Cristóbal de las Casas Cathedral
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A library, tour/ticket assistance, and concierge services are also featured at Casa Indigo Hotel.

This 3-star San Cristóbal de las Casas hotel is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 3 levels
  • Built in 2013
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • No smoking on site
  • Dining venue
Casa Indigo Hotel offers 19 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers, designer toiletries, and hair dryers.

This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Front of property
Hotel Mukul Na
San Cristóbal de las Casas
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
4.7 out of 5, Exceptional, 254 reviews
The price is CA $46
CA $55 total
includes taxes & fees
Jun 17 - Jun 18
Hotel Mukul Na

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A restaurant

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Indigo Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Casa Indigo Hotel.

Property is also known as

Casa Indigo Hotel San Cristobal de las Casas
Casa Indigo Hotel
Hotel Casa Indigo San Cristobal De Las Casas, Mexico - Chiapas
Casa Indigo San Cristobal de las Casas
Casa Ingo Cristobal las Casas
Casa Indigo Hotel Hotel
Casa Indigo Hotel San Cristóbal de las Casas
Casa Indigo Hotel Hotel San Cristóbal de las Casas

Frequently asked questions

How close is Casa Indigo Hotel to the airport?

Casa Indigo Hotel is 48.2 mi (73-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.

How much does it cost to stay at Casa Indigo Hotel?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at Casa Indigo Hotel on Jun 17, 2026 start from CA $69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Casa Indigo Hotel have an airport shuttle?

Casa Indigo Hotel offers an airport shuttle 24 hours a day, on request, for a charge.

Does Casa Indigo Hotel offer free breakfast?

Casa Indigo Hotel does not offer free breakfast.

Is there a casino at Casa Indigo Hotel?

No, there is no casino at this hotel.

What time is check-in at Casa Indigo Hotel?

Check-in start time: 3 PM; Check-in end time: 9:00 PM.

Is there free parking at Casa Indigo Hotel?

Free parking is not available at this hotel.

Does Casa Indigo Hotel have a pool?

Casa Indigo Hotel does not have a pool.

Does Casa Indigo Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Casa Indigo Hotel have a spa?

There are no spa services available at this hotel.

How close is Casa Indigo Hotel to downtown San Cristóbal de las Casas?

Casa Indigo Hotel is 0.2 mi away from San Cristóbal de las Casas.

Casa Indigo Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 95 out of 236 reviews
Rating 8 - Good. 104 out of 236 reviews
Rating 6 - Okay. 26 out of 236 reviews
Rating 4 - Poor. 9 out of 236 reviews
Rating 2 - Terrible. 2 out of 236 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jesus Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Todo muy bien, muy amables en general
Stayed 7 nights in Apr 2024
Verified

4/10 Poor

José Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No vuelvo a llegar al pozo del colchón

Los colchones pésimo, mejor dormir en el suelo, se les contento si los cambiaban, teniendo habitaciones vacías y no lo hicieron, no cambias las toallas, siempre las misma en los 7 días que estuvimos y te dejan cafetera pero nunca te ponen café, solo el primer día y un día nos dejaron sin rollo sanitario
Stayed 6 nights in Dec 2023
Verified

8/10 Good

MOISES

Liked: Cleanliness, staff & service, property conditions & facilities
La cercania con el centro historico...
Stayed 4 nights in Jul 2022
Verified

6/10 Okay

Edna

Liked: Staff & service
Disliked: Amenities
It is a beautiful property and the concept is very nice, the only downfalls are the beds (hard as a rock) and shower needs to be deep-cleaned or be remodel. Breakfast, excellent, good staff service.
Stayed 8 nights in Mar 2022
Verified

6/10 Okay

Edgar Alejandro

Disliked: Staff & service, room comfort

Caro para lo que ofrece.

Hotel sin estacionamiento, camas duras, no había caliente en la mañana para ducharse, red de internet muy mala.
Stayed 1 night in Dec 2020
Verified

8/10 Good

SALOMON

Liked: Cleanliness, staff & service, property conditions & facilities

Parking is not on the premises

Parking is not part of the hotel, but a block away. Very inconvenient, specially if it's raining and you a lot of bags
Stayed 1 night in Oct 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The location was ideal for walking to town and seeing sights. We lost a phone while there, and staff were helpful to us to look for it. However we looked under furniture where a very thick layer of dust covered the floors, never been swept under the beds or dressers. Don’t stay in Room 75 until they correct the shower plumbing as the odor is extremely offensive. Breakfasts were very good, juice and fruit and bread are self serve, eggs are served if you ask for it. Generally we enjoyed our stay and would recommend this hotel.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación a 3 cuadras de los corredores turísticos, personal muy amable, muy bonito concepto. Volvería a hospedarme ahí
Stayed 6 nights in Feb 2020
Verified

8/10 Good

LUIS

Liked: Cleanliness, staff & service
Me gusto el estilo y ubicación, sin embargo creo que por ser estilo rustico no quiera decir que no se cuiden los detalles, ejemplo sellado de puertas y ventanas, acabados en las habitaciones.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación y buena atención el estacionamiento a la vuelta del lugar recomendable
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Céntrico y tranquila la zona muchos comercios excelentes ubicaci
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

RAFAEL ALFONSO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL CENTRICO

EXCELENTE HOTEL, MUY CÉNTRICO, DESAYUNO COMPLETO!!!
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato del personal fue muy amable y las habitaciones sencillas pero muy cómodas.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

MARIA GUADALUPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mas que excelente, el trato de Carlos en recepción es lindísima persona, todos muy atentos el hotel lindo, lo he recomendado a mis amistades que próximamente van a san cristobal
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiene estilo.

Me encanto, tiene un estilo único. Solo habría que mejorar un poco la ventilación.
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Victoria

Liked: Staff & service
ubicacion muy buena habitaciones sin ventilacion y ruidosas
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sfeervol hotel, nette kamers. Helaas spreekt het personeel geen engels
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Tiene diseño antiguo pero está lleno de humedad y es muy caro para los servicios que ofrece. Además si contrata por Expedia no facturan
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal super amable! :)

Hotel pequeño pero super lindo, cómodo; el personal super amable!!!... Ahí contraté todos los tours, y pasan por ti al hotel, no sé si por la ubicación del hotel, pero, mi familia y yo eramos los primeros en subir a la camioneta que pasaba por nosotros, así que teníamos la ventaja de escoger los lugares. Está a 4 cuadras del centro de San Cristobal, distancia super accesible para ir caminando, viendo tienditas, ir al oxxo, a un bar y regresar de la misma manera. El desayuno es sencillo, pero rico.
Stayed 5 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Me encanto su concepto rústico pero al mismo tiempo moderno, muy linda habitación cómoda Si servicio excelente.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel sencillo, pero bonito, limpio, bien ubicado. Perfecto para mantenerte activo en el día y llegar a descansar. El desayuno de la mañana, cumplidor. Personal muy atento
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Comfort. Cleanliness. Staff. Good Breakfast. Always enjoy staying at the Casa Indigo!
Stayed 7 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el establecimiento, el servicio excelente, la ubicación y la comida también. El único "pero" que le pongo es que la habitación que me dieron estaba exactamente en la esquina y había ruido de la calle todo el día y hasta altas horas de la noche.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente trato del personal , habitación limpia , rico desayuno
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal un poco despistado. El desayuno podría variar más. La ducha debería tener mas ventilación.
Stayed 2 nights in May 2019