Ratings based on 872 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 14, 2024
Very clean. Friendly staff. Rooms very comfortable.
Comment from Hotel Management
Apr. 17, 2024 by JAC, Hotel Management
Thank you for your wonderful rating and for your kind words! We appreciate you and hope to see you again soon!
by A traveller
Comfortable and affordable
Posted Feb. 23, 2024 on HotelsHotel was clean and comfortable. Good stay for the cost. I appreciated having breakfast ready and available at 6am as I had to start my day early after a comfortable night sleep.
Comment from Hotel Management
Feb. 26, 2024 by JAC, Hotel Management
Thank you so much for staying with us and for the great feedback! We hope to welcome you back in the near future.
by A traveller
Posted Feb. 19, 2024 on Expedia
Customer service is in it’s lowest condition
Comment from Hotel Management
Feb. 20, 2024 by JAC, Hotel Management
Thank you for staying with us! On behalf of my entire team, I do apologize for not meeting your expectations from a customer service standpoint, This is definitely not what I usually hear, however, I want you to know that your feedback is taken very seriously. We hope to see you again soon.
by A traveller
Posted Feb. 19, 2024 on Hotels
We stay here when we visit my daughter in Mira Mesa because it’s 10 minutes from her home. Older facility that has been updated but is still showing some wear. Very clean with a decent free breakfast (including some hot items). Staff is helpful. If you like to walk, the area is not very walkable. This place works for us as the price is reasonable and it’s convenient for a family visit.
Comment from Hotel Management
Feb. 20, 2024 by JAC, Hotel Management
Thank you for staying with us. We hope to welcome you back again soon!!
by A traveller
Posted Feb. 18, 2024 on Expedia
Could have been better presented, room wasn’t perfectly tidy like you want it when you walk in so you feel good. Shower head had a leak and water was shooting up to the ceiling. Tub bottom had a big soft spot so you felt like you were going to fall through while standing in the shower, not exactly what you want to be thinking about while showering. Phone in the room didn’t work. Toilet was unusually noisy when running but thankfully it would eventually stop. TV remote/use was not easy, more frustrating and TV had a big line across screen and a glitch. These things should all be fixed before anyone has to “pay” to stay in this room. Overall the room was clean and the breakfast was good.
Comment from Hotel Management
Feb. 20, 2024 by JAC, Hotel Management
Thank you for staying with us and for letting us know about the issues you experienced. I will be looking to make sure all them have been addressed. We apologize for not meeting your expectations, but we do hope you will give us another try.
by A traveller
Posted Feb. 18, 2024 on Expedia
It was uncomfortable
Comment from Hotel Management
Feb. 20, 2024 by JAC, Hotel Management
Thank you for staying with us. We are sorry to hear we did not meet your expectations. We do appreciate your business and hope to see you again in the future.
by A traveller
Posted Feb. 17, 2024 on Expedia
Ok hotel. Right off the freeway. Bed was comfortable. Nothing fancy. The main issue was the toiltrr struggled to flush, the bathtub felt soft and for some odd reason the phone would randomly ring. Staff was super friendly, so that made it pleasent.
Comment from Hotel Management
Feb. 20, 2024 by JAC, Hotel Management
Thank you for staying with us! We appreciate your feedback and we will be addressing the issues you have expressed. We hope to see you again in the near future.
by A traveller
Posted Feb. 17, 2024 on Expedia
I enjoyed staying here! The rooms are spacious and the breakfast area is excellent. I plan on staying here again because the experience staying here for one night is amazing!!
Comment from Hotel Management
Feb. 20, 2024 by JAC, Hotel Management
Thank you so much for your awesome remarks! We look forward to welcoming you back again soon!!
by A traveller from Buffalo
Posted Feb. 15, 2024 on Expedia
Comment from Hotel Management
Mar. 23, 2024 by JAC, Hotel Management
Thank you for staying with us! We appreciate you and hope to welcome you back again soon!
by A traveller
not comfortable 😮💨
Posted Feb. 13, 2024 on HotelsThe stay was okay! Could hear banging noise, which kept me awake all night. After the clean service the room was dusty and the comforter make me itches. Breakfast was good.
Comment from Hotel Management
Feb. 14, 2024 by JAC, Hotel Management
Thank you for staying with us! We are happy to hear that you enjoyed the breakfast.
