Ratings based on 934 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 19, 2024 on Hotels
Comment from Hotel Management
Mar. 21, 2024 by Mike, Hotel Management
Thank you Tina for taking the time to submit a review about your recent experience with us. We are pleased to hear that you had a positive stay. Hopefully you will consider staying with us again.
4 out of 5
by A traveller

Posted Mar. 19, 2024 on Expedia
Overall property was ok but was dated. Room was clean but old furnishings. Room faced hill and was quiet. Breakfast buffet was so so and was i overpriced. I did not eat dinner at restaurant so cannot comment.
Comment from Hotel Management
Mar. 19, 2024 by Mike, Hotel Management
Thank you Melissa for taking the time to submit a review about your recent experience with us. I would like to apologize that the stay was not perfect. Hopefully you brought your dissatisfaction to our teams attention and allowed them to try to make it right for you.
1 out of 5
by A traveller

Posted Mar. 18, 2024 on Expedia
Comment from Hotel Management
Apr. 8, 2024 by Angelina B., Hotel Management
Dear Olivia,Thank you for taking the time to complete our survey regarding your recent stay at Sheraton Mission Valley. Your feedback is essential in our effort to improve our guest experience. Any specific details you can share about your stay will help us to get better. Please reply to this email with any comments you’d like to share.We look forward to hearing from you.
5 out of 5
by A traveller

Posted Mar. 18, 2024 on Hotels
Comment from Hotel Management
Mar. 19, 2024 by Mike, Hotel Management
Thank you Maria for taking the time to submit a review about your recent experience with us. We are pleased to hear that you had an enjoyable stay. Hopefully you will consider staying with us again!
5 out of 5
by A traveller

Posted Mar. 18, 2024 on Expedia
It was perfect
Comment from Hotel Management
Mar. 18, 2024 by Mike, Hotel Management
Thank you Roxanna for taking the time to submit a review about your recent experience with us. We are pleased to hear that we provided you with a perfect stay. Hopefully you will stay with us again in the future.
5 out of 5
by A traveller

Posted Mar. 18, 2024 on Expedia
I liked the concierge , he was very helpful and delightful.
Comment from Hotel Management
Mar. 18, 2024 by Mike, Hotel Management
Thank you Martha for taking the time to submit a review about your recent experience. We are thrilled to hear that you had a positive stay and had great interactions with the team. Hopefully you will consider staying with us again!
5 out of 5
by A traveller

Posted Mar. 18, 2024 on Hotels
Comment from Hotel Management
Mar. 18, 2024 by Mike, Hotel Management
Thank you Jessica for taking the time to submit a review about your recent experience with us. We are pleased that you had a positive stay. Hopefully you will consider staying with us again next time you are in the area.
5 out of 5
by A traveller

Posted Mar. 17, 2024 on Expedia
TV remote was extremely dirty. The noise level from the street was very loud. The staff was very friendly and nice upon checking in. No ice machine available
Comment from Hotel Management
Mar. 18, 2024 by Mike, Hotel Management
Thank you Hengameh for taking the time to submit a review about your recent experience with us. Your 5/5 review is a testament to our willingness and belief to go above and beyond the standard. Hope to welcome you back soon!
5 out of 5
by A traveller

Posted Mar. 16, 2024 on Hotels
Always nice stay in this hotel!
Comment from Hotel Management
Mar. 18, 2024 by Mike, Hotel Management
Thank you for taking the time to submit a review about your recent experience with us. As it seems like you have stayed with us before, we appreciate your loyalty. Hopefully we will have the opportunity to welcome you back sooner than later!
5 out of 5
by A traveller

Posted Mar. 15, 2024 on Hotels
Comment from Hotel Management
Mar. 15, 2024 by Mike, Hotel Management
Thank you Meg for taking the time to submit a review about you recent stay. We are pleased to hear that you enjoyed yourself. Hopefully you will stay with us again.