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Best Western Plus Grosvenor Airport Hotel

3.0 star property
3-star hotel near San Francisco Bay

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Photo gallery for Best Western Plus Grosvenor Airport Hotel

Lobby
Property preview
Bar (on property)
Lobby
In-room safe, individually decorated, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
380 S Airport Boulevard, South San Francisco, CA, 94080
  • Place, South San Francisco Convention Center
    ‪6 min walk‬
  • Place, The Shops at Tanforan
    ‪20 min walk‬
  • Place, Artichoke Joe's Casino
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(84 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(116 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

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About the area

South San Francisco

Heart of South San Francisco.Stay at this South San Francisco hotel and you'll be within half a mile (1 km) of South San Francisco Convention Center and 2 miles (3 km) of Artichoke Joe's Casino. Also, San Francisco Bay is within 3 miles (5 km) and Millbrae Square Shopping Center is within 6 miles (10 km).

What's nearby

  • South San Francisco Convention Center - 6 min walk - 0.6 km
  • SFO Museum - 13 min walk - 1.1 km
  • The Shops at Tanforan - 20 min walk - 1.7 km
  • Artichoke Joe's Casino - 3 min drive - 2.9 km
  • San Francisco Baking Institute - 4 min drive - 2.9 km

Getting around

  • San Bruno Station - 3 min drive
  • San Bruno Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 7 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Dunkin' - ‬9 min walk
  • ‪Denny's - ‬13 min walk
  • ‪IHOP - ‬4 min walk
  • ‪King Sun Buffet - ‬8 min walk

About this property

Best Western Plus Grosvenor Airport Hotel

3-star hotel near San Francisco Bay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. A fitness center, a library, and a vending machine are also featured at the business-friendly Best Western Plus Grosvenor Airport Hotel. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 3-star South San Francisco hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 9 levels
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1972
  • Breakfast available (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Grosvenor Airport Hotel offers 206 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:30 AM at scheduled times
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Grosvenor
Best Western Grosvenor Airport
Best Western Grosvenor Airport Hotel
Best Western Grosvenor Hotel
Best Western Plus Grosvenor
Best Western Plus Grosvenor Airport
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Hotel
Grosvenor Best Western
Hotel Best Western Grosvenor
Best Western South San Francisco
South San Francisco Best Western
Best Western Plus Grosvenor Airport Hotel South San Francisco
Best Western Plus Grosvenor Airport South San Francisco
Plus Grosvenor Hotel Francisco
Best Western Plus Grosvenor Airport Hotel Hotel
Best Western Plus Grosvenor Airport Hotel South San Francisco

Best Western Plus Grosvenor Airport Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 829 out of 1624 reviews
Rating 8 - Good. 429 out of 1624 reviews
Rating 6 - Okay. 206 out of 1624 reviews
Rating 4 - Poor. 89 out of 1624 reviews
Rating 2 - Terrible. 71 out of 1624 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sukhvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the freeway and the airport
Stayed 1 night in Aug 2025

6/10 Okay

Laura, CUPERTINO

Stayed 1 night in Jul 2025

8/10 Good

Madhu Sudhana

Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Stayed 1 night in Jun 2025

8/10 Good

hwa teck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was good.
Stayed 2 nights in Jun 2025

10/10 Excellent

TEDDY

Stayed 1 night in Jun 2025

10/10 Excellent

Prithwee, Folsom

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 4 nights in Jun 2025

6/10 Okay

leigh

Liked: Cleanliness, property conditions & facilities, room comfort

NOT HAPPY

Very disappointing. We waited at the airport for over 1 hour, from 10-11 pm, gave up and caught a taxi. The shuttle stopped at 10pm but we didn’t get that notification until AFTER we had checked in. The bus is a shared one but doesn’t have the hotel name on the side. We rang the hotel but the phone rang out. NOT HAPPY!
Stayed 1 night in Jun 2025

10/10 Excellent

Ruxue

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025

8/10 Good

Sreekanta

Liked: Cleanliness, amenities, property conditions & facilities
Check-in was pleasant. We were given top floor room immediately upon request. Problem was, Bathroom sink was totally off position and washing hands will spill water all over the counter. Toilet flush doesn’t flush all the way. Everything else was excellent.
Stayed 1 night in Jun 2025

8/10 Good

Tadd

Liked: Cleanliness, staff & service, room comfort
The room was comfortable, you are close to the freeway so it makes going into the city easy. I definetly would stay here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Satish Kumar Raja

Travelled with family
Very good hotel and really worth it for the price
Stayed 1 night in Jun 2025

8/10 Good

Robert, Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
A bit noisy for light sleepers othwise very good
Stayed 1 night in Jun 2025

10/10 Excellent

Mark, Middletown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport but no midday shuttle service ($25 for a taxi). Has a gym but it's not maintained. Staff was fabulous.
Stayed 1 night in Jun 2025

6/10 Okay

Eric, Longview

Travelled with partner
Liked: Cleanliness
Old property. Rooms are very small. Charges for parking. Breakfast is good.
Stayed 1 night in Jun 2025

10/10 Excellent

Keri

Travelled with group
Liked: Cleanliness, property conditions & facilities
Close to the airport & affordable.
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriel Ballejos

Liked: Cleanliness, property conditions & facilities
Excellent customer service! Made an effort to be personable.
Stayed 1 night in Jun 2025

2/10 Terrible

Feng Ren James

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Alvin, Kew Gardens

Liked: Amenities
Property is close to the airport. The room is clean but quite outdated.
Stayed 1 night in Jun 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service
Overall it's great, just
Stayed 2 nights in Jun 2025

10/10 Excellent

Bella

Stayed 1 night in Jun 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and awesome choices for breakfast.
Stayed 2 nights in Jun 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Heather

Stayed 1 night in Jun 2025

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025