My stay at The European Hostel was an excellent experience, and I want to especially recognize the amazing staff and front desk service. The facilities are well-maintained, the beds are comfortable, and the common areas are welcoming with a great atmosphere.
One thing that really stood out to me was seeing the front desk manager, Nick, personally taking care of the property. If he notices something doesn’t look clean or comfortable, he doesn’t wait for someone else—he will sweep, mop, and tidy up the rooms and kitchen himself. His goal is always to make sure every guest feels good energy and a positive vibe during their stay.
Nick is always ready to assist guests with a smile, no matter how busy things get. Unfortunately, I also witnessed times when some guests disrespected him or even threatened him, simply because they didn’t want to follow the house rules. These are rules that keep a shared space clean, safe, and enjoyable for everyone. Sometimes people also leave bad reviews without realizing that they booked a shared facility with specific policies they agreed to before making a reservation.
It’s important to understand how much effort and hard work Nick puts in every single day. He treats the hostel like his own home and works tirelessly to keep it safe and comfortable for all. At the end of the day, he’s also human—he has feelings, and it’s natural for him to feel hurt when his dedication isn’t respected.
I truly appreciate the staff here, and I believe The Europea