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Grand Bay Hotel San Francisco

4.0 star property
4-star hotel near San Mateo County Event Center

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Photo gallery for Grand Bay Hotel San Francisco

Terrace/patio
Creator video
Exterior
Interior
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available

Explore the area

View in a map
223 Twin Dolphin Dr, Redwood City, CA, 94065
  • Place, San Mateo County Event Center
    ‪5 min drive‬
  • Place, Filoli
    ‪16 min drive‬
  • Place, Stanford University
    ‪17 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Partial Lake View

View from room

Room, 1 King Bed, Partial Lake View

8.0 out of 10
Very good
(18 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

View from room

Room, 2 Double Beds, Lagoon View

7.2 out of 10
Good
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Ensuite, Lagoon View

Suite, 1 Bedroom, Ensuite, Lagoon View | Living area

Suite, 1 Bedroom, Ensuite, Lagoon View

9.4 out of 10
Exceptional
(9 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(39 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(74 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View

View from room

Room, 1 King Bed, Lagoon View

8.4 out of 10
Very good
(22 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Lagoon View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed with Sofa bed, Lagoon View

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(18 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Redwood City

Redwood Shores stay.Your stay at this Redwood Shores hotel places you within 6 miles (10 km) of San Mateo County Event Center and Kaiser Permanente Redwood City Medical Center. San Francisco Bay is within 6 miles (10 km) and Facebook Campus is within 9 miles (15 km).

What's nearby

  • Hiller Aviation Museum - 18 min walk - 1.5 km
  • San Mateo County Event Center - 5 min drive - 6.0 km
  • Kaiser Permanente Redwood City Medical Center - 5 min drive - 7.1 km
  • Filoli - 16 min drive - 14.3 km
  • Stanford University - 17 min drive - 15.6 km

Getting around

  • Belmont Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 15 min drive

Restaurants

  • ‪Local Kitchens - ‬13 min walk
  • ‪Redwood Shores Branch Library - ‬17 min walk
  • ‪Hobee's - ‬15 min walk
  • ‪Mistral Restaurant and Bar - ‬15 min walk
  • ‪Bay Bar - ‬4 min walk

About this property

Grand Bay Hotel San Francisco

4-star hotel near San Mateo County Event Center
Grand Bay Hotel San Francisco offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Grand Bay Hotel San Francisco. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Redwood City hotel.

  • 1 building
  • 421 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand Bay Hotel San Francisco offers 421 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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  • Pet-friendly
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CA $199 total
includes taxes & fees
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Property amenities

Family friendly

  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways (34 inches high)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat (17 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (32 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 29 per person
  • Covered self parking fee: USD 30 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Grand Bay Hotel San Francisco Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 543 out of 1013 reviews
Rating 8 - Good. 191 out of 1013 reviews
Rating 6 - Okay. 151 out of 1013 reviews
Rating 4 - Poor. 67 out of 1013 reviews
Rating 2 - Terrible. 61 out of 1013 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yang

Stayed 4 nights in Mar 2025

8/10 Good

Huma

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everything was ok but bed was very uncomfortable. Mattress was in bad condition and gave us backache.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Full-Service Hotel Close to SFO

The Grand Bay Hotel offers spacious rooms with comfortable chairs for reading or watching TV and ample desks for working. I particularly appreciated the restaurant, which offered a variety of dinner options so I didn't have to venture out. The service was good, the staff friendly. The hotel is close to SFO, convenient for catching a flight.
Stayed 2 nights in Jun 2025

10/10 Excellent

Diego

Stayed 1 night in Jun 2025

10/10 Excellent

Susan, Tualatin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were there for a family wedding- we liked that there were areas to gather to sit with family. The dining options were a bit limited by time and menu. The staff were mostly unwilling to offer separate checks to our party. The wedding itself was wonderful.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jaclyn, Lapeer

Business traveller
Disliked: Property conditions & facilities
When I checked in, I walked into a room that appeared to be occupied with shoes, a bag and towels on the ground. When I went back to the front desk, I was told "oh that's weird". I was given another room down the hall, but it was a terrible experience overall, and I was shocked there wasn't more empathy or at least an apology for such a shocking and poor experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Beautiful hotel. Nice views. Very quiet area. The complimentary room upgrade was so sweet. The room was so spacious and the bed was super comfortable. Good food at the restaurant too.
Stayed 2 nights in Jun 2025

6/10 Okay

Austin

Stayed 1 night in Jun 2025

10/10 Excellent

Julian, Stockton

Stayed 3 nights in Jun 2025

10/10 Excellent

Theophile

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and staff were so kind
Stayed 3 nights in Jun 2025

4/10 Poor

Juan

Stayed 1 night in Jun 2025

2/10 Terrible

Eric

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Check in began well. And the pool was great. Kids had a good time. However it went downhill from there. The cleanliness wasn’t great in the room. There were hairs on the bed. Also, the door for the connecting room wouldn’t shut and lock. Had to push with force to finally get it to go. Last the staff at the restaurant was beyond rude. Will not be staying again
Stayed 1 night in Jun 2025

10/10 Excellent

SUSAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Harold

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Having to pay a daily resort fee and a daily parking fee was excessive for the amenities this hotel offered.
Stayed 2 nights in Jun 2025

8/10 Good

Howard, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe, quiet and walkable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lewis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Used to Hyatt, Marriott… dated look in bath and room. Bed was comfortable! Wish they had nespresso rather than Kirig.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher, Belmont

Stayed 1 night in Jun 2025

10/10 Excellent

Timani

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was great!
Stayed 2 nights in Jun 2025

8/10 Good

shamsher

Stayed 1 night in Jun 2025

8/10 Good

Shari

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I was disappointed with was having to pay $30.00 per night for parking and $20.00 more per night for a resort fee. That added $50.00 per night to the room. I'd rather be told the real price up front. Other than that, the employees were great and the room was fine.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Stayed 1 night in Jun 2025

10/10 Excellent

Hardik

Stayed 1 night in Jun 2025

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in May 2025

6/10 Okay

Jerry

Liked: Staff & service
Stayed 1 night in Jun 2025