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Holiday Inn Express San Francisco Union Square by IHG

2.5 star property
Hotel near Moscone Convention Center in San Francisco

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Photo gallery for Holiday Inn Express San Francisco Union Square by IHG

Property amenity
Lobby
1 bedroom, premium bedding, desk, iron/ironing board
Suite, 1 King Bed with Sofa bed
Free buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
235 O Farrell Street, San Francisco, CA, 94102
  • Place, Union Square
    ‪2 min walk‬
  • Place, Moscone Convention Center
    ‪11 min walk‬
  • Place, Oracle Park
    ‪2 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

1 bedroom, premium bedding, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

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citizenM San Francisco Union Square

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  • Free WiFi
  • Restaurant
  • Air conditioning
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4.8 out of 5, Exceptional, 1,383 reviews
The price is CA $209
CA $246 total
includes taxes & fees
Oct 19 - Oct 20
citizenM San Francisco Union Square

About the area

San Francisco

Union Square stay.Within a 10-minute walk of this Union Square hotel, you'll find Union Square and San Francisco Museum of Modern Art. Oracle Park and San Francisco Bay are also within 2 miles (3 km).

What's nearby

  • Union Square - 2 min walk - 0.2 km
  • San Francisco Museum of Modern Art - 8 min walk - 0.7 km
  • Moscone Convention Center - 11 min walk - 1.0 km
  • Oracle Park - 2 min drive - 2.2 km
  • Pier 39 - 4 min drive - 3.3 km

Getting around

  • Powell St & O'Farrell St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪King of Thai Noodle House - ‬1 min walk
  • ‪Hinodeya - ‬1 min walk
  • ‪Cafe Mason - ‬2 min walk
  • ‪Bartlett Hall - ‬1 min walk

About this property

Holiday Inn Express San Francisco Union Square by IHG

Hotel near Moscone Convention Center in San Francisco
There's a snack bar/deli on site. Free breakfast is served. WiFi and wired Internet are free in public spaces. You'll find a business center on site. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Holiday Inn Express San Francisco Union Square by IHG.

This San Francisco hotel is smoke free.

  • 59 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Holiday Inn Express San Francisco Union Square by IHG offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with cable channels.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

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4.5 out of 5, Wonderful, 4,686 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express San Francisco Union Square Hotel
Holiday Inn Express San Francisco Union Square Hotel
Hotel Holiday Inn Express San Francisco Union Square
Holiday Inn Express San Francisco Union Square San Francisco
Holiday Inn Express Hotel
Holiday Inn Express
Foleys Inn
Express Francisco Union Square
Holiday Inn Express San Francisco Union Square
Holiday Inn Express San Francisco Union Square by IHG Hotel
Holiday Inn Express San Francisco Union Square an IHG Hotel

Holiday Inn Express San Francisco Union Square by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 291 out of 585 reviews
Rating 8 - Good. 212 out of 585 reviews
Rating 6 - Okay. 49 out of 585 reviews
Rating 4 - Poor. 14 out of 585 reviews
Rating 2 - Terrible. 19 out of 585 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Stayed 3 nights in Jul 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great clean place. Would highly recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Josh

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and found the hotel to be clean and quiet
Stayed 3 nights in Jun 2025

8/10 Good

Joani

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Larry, Seattle

Liked: Cleanliness, property conditions & facilities
This is refurbished property steps away from the Powell Street cable car turnaround and close to the 38 bus top. The queen bed was comfortable. The bathroom was surprisingly large for a refurbished building. The staff were very helpful and engaging. The complementary breakfast is standard Holiday Inn fare.
Stayed 2 nights in May 2025

10/10 Excellent

Farha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! Very pleasant and helpful staff. Comfortable room. Excellent breakfast. The hotel has a convenient location to all the artractions and necessities.
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Front desk staff very pleasant. Great breakfast options.
Stayed 1 night in May 2025

10/10 Excellent

Arjun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

GABRIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quiet and peaceful experience although it would seem loud given the location qas a nice surprise. The continental breakfast was superb and better than expected
Stayed 1 night in Apr 2025

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Downtown area
Stayed 3 nights in Apr 2025

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The room was beautiful, it was big and comfortable. Breakfast was served early which was super convenient. The room had a coffee machine and we had free coffee available to use every day. The hotel location was great as well super convenient. The staff was very attentive and the hotel in general was super clean
Stayed 4 nights in Apr 2025

8/10 Good

clay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room did not have a refrigerator.
Stayed 2 nights in Apr 2025

8/10 Good

KAUSER

Stayed 2 nights in Apr 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ravoris Q

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this property. It was super convenient for shopping, eating, and entertainment. The only thing that didnt make this an excellent star for me was parking. You had to park a bloack or so down from the property, on the 4 floor and up. Once I got into my room. I was amazed at how the layout was. It was a simple room but absolutely amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Left my power cord in the fitness room and staff figured out it was mine and returned to me the next day before I knew it was gone. Great work!
Stayed 3 nights in Mar 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The customer service at the front desk was superb. Very friendly and helpful.
Stayed 5 nights in Feb 2025

8/10 Good

pg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuck between a Ramen restaurant and a bar, it's easy to NOT find it. The view from the window was of the garbage-strewn roof of a neighbouring building. It's right downtown, near the cablecar turnaround, so that's to be expected. Otherwise, there is nothing wrong with this hotel. Everything else was great. The breakfast fare (included) was surprisingly varied. I'd go back for sure.
Stayed 3 nights in Feb 2025

8/10 Good

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was super nice and room service was always punctual. i definitely enjoyed my stay. only downside ,but not the hotels fault, was the area it’s in. between tenderloin and financial district aka downtown which isn’t the safest area. hotel locks it’s doors in the night but also keeps its guests safe with key cards to access the lobby door, the elevator, and your room. without a keycard, there is no access. the little convenience store in the lobby was in fact convenient when i didn’t want to walk to the nearby cvs. it was slightly expensive i would say though. overall though i had a satisfactory stay and the total cost was very affordable !
Stayed 3 nights in Feb 2025

8/10 Good

TOMAS, Mexico

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location at Union Square, clean and convenient. Close to Chinatown and the Ferry building.
Stayed 1 night in Oct 2024