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Hotel Spero, Vignette Collection by IHG

4.0 star property
4-star hotel near Asian Art Museum of San Francisco

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Photo gallery for Hotel Spero, Vignette Collection by IHG

Exterior
Lobby
Exterior
Lobby
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • Business services

Explore the area

View in a map
405 Taylor St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Place, Union Square
    ‪5 min walk‬
  • Place, San Francisco Museum of Modern Art
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Roll-in Shower (Mobility Accessible)

City view

Suite, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Family Suite, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Family Suite, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Serenity)

Suite (Serenity)

Suite (Serenity)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Urban)

City view

Suite (Urban)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

City view

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

City view

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

City view

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View

City view

Standard Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

City view

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, City View (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub, City View (Mobility)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

San Francisco

Union Square stay.Within a 15-minute walk of this Union Square hotel, you'll find Asian Art Museum of San Francisco and San Francisco Museum of Modern Art. Cable Car Museum and San Francisco City Hall are also within 2 miles (3 km).

What's nearby

  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.3 km
  • Union Square - 5 min walk - 0.5 km
  • SF Masonic Auditorium - 6 min walk - 0.6 km
  • San Francisco Museum of Modern Art - 13 min walk - 1.1 km
  • San Francisco City Hall - 13 min walk - 1.1 km

Getting around

  • San Francisco Station - 3 min drive
  • Powell St & O'Farrell St Stop - 4 min walk
  • San Francisco Intl. Airport (SFO) - 32 min drive

Restaurants

  • ‪Herb N'Kitchen - ‬1 min walk
  • ‪Kinara Fusion Kitchen - ‬2 min walk
  • ‪Cityscape Bar & Restaurant | Hilton San Francisco Union Square - ‬1 min walk
  • ‪The Halal Guys - ‬1 min walk
  • ‪Pakwan Restaurant - ‬2 min walk

About this property

Hotel Spero, Vignette Collection by IHG

4-star hotel near Asian Art Museum of San Francisco
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 6 meeting rooms are available.

Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hotel Spero, Vignette Collection by IHG.

This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 17 levels
  • Meeting rooms
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Spero, Vignette Collection by IHG offers 236 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Offsite parking available (USD 49 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 22 for adults and USD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.31 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room safe
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22 for adults and USD 22 for children
  • Nearby parking fee: USD 49 per night (20 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Serrano
Hotel Spero San Francisco
Serrano Hotel San Francisco
Serrano San Francisco
Serrano
Spero San Francisco
Hotel Spero
Hotel Spero at Union Square
Hotel Spero Vignette Collection an IHG Hotel
Hotel Spero, Vignette Collection by IHG Hotel
Hotel Spero, Vignette Collection by IHG San Francisco
Hotel Spero, Vignette Collection by IHG Hotel San Francisco

Hotel Spero, Vignette Collection by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 783 out of 1275 reviews
Rating 8 - Good. 292 out of 1275 reviews
Rating 6 - Okay. 115 out of 1275 reviews
Rating 4 - Poor. 52 out of 1275 reviews
Rating 2 - Terrible. 33 out of 1275 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Brook

Liked: Staff & service, property conditions & facilities
It was a beautiful hotel. The only thing I would suggest is maybe different beds I was there from Monday through Friday and their beds were just so uncomfortable. One more thing they’re AC. It was hot couple days we were there and I just felt like I couldn’t get it cold.
Stayed 4 nights in Oct 2025

10/10 Excellent

Shannon, Las Vegas

Travelled with group
Liked: Cleanliness, staff & service
This was a cute and stylish hotel in downtown San Francisco. There were some sketchy characters hanging around the neighborhood as it’s right on the edge of the tenderloin which is not a great part of San Francisco. However, I felt safe at the hotel and had no trouble getting transportation like an Waymo and taxis. The staff was very nice. There was parking right next-door for $50 for 24 hours that was not affiliated with the hotel. I liked that we had a room on a high floor to be able to take in the incredible San Francisco views.
Stayed 1 night in Oct 2025

10/10 Excellent

Madeline

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Appreciated the coffee/tea and water in lobby
Stayed 4 nights in Sep 2025

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very friendly staff
Stayed 7 nights in Oct 2025

4/10 Poor

Yashwant Rao

Travelled with group
Disliked: Staff & service
The lady at the reception didn't give us the complimentary water bottles that she was giving to everyone else. When we went back to collect the same later, she said she was running out of the stock for water. We asked one of the staff members to know nearest store where we could go and buy water, that kind soul asked me to wait and brought us two water bottles from the stack right behind the reception lady. To our horror, that reception lady got upset and angry with that nice junior staff over this. At that point I told her that she is being rude and also that she lied that she is running out of stock when there clearly was stack of water right behind her desk. She simply said "okay" and went normally about her work. No apologies, no remorse whatsoever. We also realized next day that the same lady at reception didn't give us the 'breakfast coupons' while checking in. I was sent back from the restaurant to collect them at the reception and come back again. The normal practice of telling your room number and having your breakfast didn't apply to this place. When one ends up paying almost 300 usd per night (yes, I totally understand that taxes and real estate costs in SFO are high) the least one expects is a courteous staff which doesn't differentiate between customers looking at "brown" skin color, simply because the color of the dollar bill that we pay is still same "green".
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Stayed 2 nights in Oct 2025

6/10 Okay

francesca

Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Stayed 1 night in Sep 2025

10/10 Excellent

Jarvis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cozy
Stayed 2 nights in Sep 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Joshua

Stayed 1 night in Oct 2025

10/10 Excellent

Michelle, River Forest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying there when i visit San Francisco for about 2 years. They definitely have improved their customer service. I felt welcomed and a very diverse hotel clientele
Stayed 3 nights in Oct 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe inside the building,safe walking during the day, i wouldn't walk out side at night.
Stayed 1 night in Oct 2025

10/10 Excellent

Ella, montclair

Stayed 2 nights in Aug 2025

6/10 Okay

Roxanne

Stayed 3 nights in Sep 2025

10/10 Excellent

Tory

Stayed 5 nights in Sep 2025

4/10 Poor

Roman

Disliked: Staff & service, amenities, property conditions & facilities
Ignored by staff when trying to get compensation for the constant fixing of my keycard. The property was extremely noisy (especially the AC, you could hear everyones’s AC and TVs), the staff interrogated me during one of the times I needed to get my keycard reprogrammed, the room smelled the moment I entered it for the first time, no coffee machine in room despite it being on the listing/website, and the bathroom door + the table were very dirty/scratched up like a dog was in there.
Stayed 3 nights in Sep 2025

4/10 Poor

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Veronika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shelley, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Attentive staff
Stayed 3 nights in Sep 2025

6/10 Okay

Emily

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall, our stay was ok. AC was not working and SF was unusually warm the nights we stayed and our room was around 80 degrees. The area around hotel is so-so, I don't advise walking around, just grab a ride! The hotel is nicely remodeled though. The restaurant/bar attached to hotel had a great happy hour and breakfast. We did escalate the issue with AC and it being uncomfortable in the room at night. The first night we were offered to move rooms, but quickly realized it was clearly the hotel having issues. We messaged hotel for partial refund and have yet to hear back. If the AC was working, this would have been a great stay overall!
Stayed 2 nights in Sep 2025

4/10 Poor

John

Travelled with family
Disliked: Amenities, property conditions & facilities
The room was very dark for my wife who has limited eyesight and needs good lighting. The sink plug in the bathroom was broken. The staff were very helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Renevated older building, easy walk to Union Square
Stayed 4 nights in Sep 2025

8/10 Good

Aimee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, pretty good location. I just wish they had a pet relief area within the hotel. Walking a night with a small in the city was not the best choice
Stayed 1 night in Sep 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Customer service was great. Rooms were cleaned and tidy everyday.
Stayed 3 nights in Sep 2025