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Neighbourgood Sutter Mansion

5.0 star property
5-star luxury hotel near Lombard Street

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Photo gallery for Neighbourgood Sutter Mansion

Front of property
Lobby
Lobby
Front of property - evening/night
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
1409 Sutter St, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪2 min walk‬
  • Place, The Regency Ballroom
    ‪3 min walk‬
  • Place, SF Masonic Auditorium
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite with Spa Bath

Suite with Spa Bath

Suite with Spa Bath

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with City View

Suite with City View

Suite with City View

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior King Suite

Superior King Suite

Superior King Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for King Suite

King Suite

King Suite

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite Plus

King Suite Plus

King Suite Plus

9.6 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room 2

Deluxe King Room 2

Deluxe King Room 2

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium King Room

Premium King Room

Premium King Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

  • City view
  • 97 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the area

San Francisco

Heart of San Francisco.Your stay at this Western Addition hotel places you within 3 miles (5 km) of Lombard Street and Oracle Park. Pier 39 and Golden Gate Park are also within 3 miles (5 km).

What's nearby

  • Van Ness Avenue - 2 min walk - 0.2 km
  • The Regency Ballroom - 3 min walk - 0.3 km
  • San Francisco City Hall - 13 min walk - 1.1 km
  • SF Masonic Auditorium - 13 min walk - 1.1 km
  • Lombard Street - 3 min drive - 1.8 km

Getting around

  • San Francisco Station - 5 min drive
  • California St & Van Ness Ave Stop - 6 min walk
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪The Emerald Lounge - ‬6 min walk
  • ‪Tommy's Joynt - ‬5 min walk
  • ‪Haraz Coffee House - ‬1 min walk
  • ‪Taisho - ‬4 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Neighbourgood Sutter Mansion

5-star luxury hotel near Lombard Street
Business amenities include a business center and 3 meeting rooms. A 24-hour fitness center, a terrace, and coffee/tea in a common area are also featured at the luxury Neighbourgood Sutter Mansion. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star San Francisco hotel is smoke free.

  • 12 guestrooms or units
  • 3 levels
  • Built in 1881
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
Neighbourgood Sutter Mansion offers 12 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 47-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Similar properties

Terrace/patio
Fairmont San Francisco
Downtown San Francisco
  • Spa
  • Pet friendly
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,534 reviews
The price is CA $300
CA $426 total
includes taxes & fees
Jul 5 - Jul 6
Fairmont San Francisco

Property amenities

Parking and transportation

  • Secured self parking on site (USD 65 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 47-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets: USD 150 per pet, per stay
  • Maximum 1 (weight limit: 85 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay
  • A damage deposit of USD 300.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Leader House Hotel
Leader House Hotel San Francisco
Leader House San Francisco
Payne Mansion Hotel San Francisco
Mansion Sutter Hotel San Francisco
Payne Mansion San Francisco
Payne Mansion
Mansion Sutter Hotel
Mansion Sutter San Francisco
Mansion Sutter
Mansion on Sutter Hotel
Mansion on Sutter San Francisco
Mansion on Sutter Hotel San Francisco

Frequently asked questions

How close is Neighbourgood Sutter Mansion to the airport?

Neighbourgood Sutter Mansion is 14.9 mi (31-min drive) away from the San Francisco Intl. Airport (SFO) airport, the closest popular airport to the property.

How much does it cost to stay at Neighbourgood Sutter Mansion?

As of Jun 7, 2026, prices found for a 1-night stay for 2 adults at Neighbourgood Sutter Mansion on Jul 5, 2026 start from CA $458, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Neighbourgood Sutter Mansion have an airport shuttle?

Airport shuttle services are not available at Neighbourgood Sutter Mansion.

How close is Neighbourgood Sutter Mansion to the beach?

This hotel is 5.3 mi (27-min drive) from Ocean Beach.

Does Neighbourgood Sutter Mansion offer free breakfast?

Neighbourgood Sutter Mansion does not offer free breakfast.

Is there a casino at Neighbourgood Sutter Mansion?

No, there is no casino at this hotel, but San Pablo Lytton Casino (24-min drive) is nearby.

What time is check-in at Neighbourgood Sutter Mansion?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Neighbourgood Sutter Mansion?

Free parking is not available at this hotel. Self parking is available for USD 65 per day.

Does Neighbourgood Sutter Mansion have a pool?

Neighbourgood Sutter Mansion does not have a pool.

Does Neighbourgood Sutter Mansion have a spa?

There are no spa services available at this hotel.

How close is Neighbourgood Sutter Mansion to downtown San Francisco?

Neighbourgood Sutter Mansion is 0.9 mi away from San Francisco.

Neighbourgood Sutter Mansion Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 199 out of 240 reviews
Rating 8 - Good. 21 out of 240 reviews
Rating 6 - Okay. 11 out of 240 reviews
Rating 4 - Poor. 3 out of 240 reviews
Rating 2 - Terrible. 6 out of 240 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, early 1900s decor and architecture.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is elegant and charming. The staff was helpful, and the room spotless.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
The room was clean and the bed was very comfortable. The staff were very friendly and helpful. An interesting and attractive place.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Mark A.

Liked: Cleanliness, amenities, property conditions & facilities
helpful staff, especially Amanda
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, amenities
Incredible decor, very clean rooms, excellent staff. 10/10 would recommend, I will definitely be coming back!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yu

Liked: Cleanliness, amenities, property conditions & facilities
The service was truly 5-star, and the check-in process was seamless. We loved the room and the beautiful interior of the hotel. It made our stay feel very special.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wright

Liked: Cleanliness, staff & service, amenities
Great hotel. Staff was kind and attentive. Room was clean and comfortable. The hotel has so much personality. We will definitely be coming back.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay! The hotel is gorgeous and the staff so welcoming.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kiersten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some of of the most comfortable beds/pillows/sheets I've ever slept in! Service was great, rooms are spacious.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Nice people, nice location. On site parking which is odd for a boutique hotel in SF. Only complaint is there is no shelf in the shower for soap or shampoo. Minor nit.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored property with very tasteful furnishings. Staff very helpful and polite. A real pleasure to stay in. Top quality stay.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, room comfort
Probably the nicest place I have stayed.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Jananne

Liked: Cleanliness, staff & service, property conditions & facilities
The Sutter Mansion is gorgeous, historic and filled with original artwork. The bed was very comfortable. We had a few issues which were quickly rectified. Service is extraordinary.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful property and staff. The room was beautiful and the staff was very accommodating. I can only say positive things about this hotel.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome staff, old-fashioned building, spacious
Stayed 1 night in Aug 2025
Verified

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and close to everything
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, fabulous hosts, historic building, very comfortable rooms, great breakfast
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and comfort!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Aviv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, quiet stay in the heart of the city
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Windy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the visit
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Place in Lower Pacific Heights

The great staff will attend to your every need. Lovely renovated property. Nice full breakfast menu. Comfortable rooms. Quiet. We will stay here whenever we are in San Francisco.
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful! The service was impeccable in every way.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Such a beautiful place, great location and super nice staff! We also loved the location and the quiet of our room. The staff needs to learn to make a proper espresso, truly. They could up their game on the atmosphere with music in the downstairs and maybe some live greenery. We were there at Christmas and the decorations were dismal. It is just short of how spectacular it could be. It wouldn't take much.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Mansion, extremely comfortable with great staff. Easy access to nearby bars & restaurants.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Mahendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, comfortable rooms, exellent staff, great service.
Stayed 1 night in Oct 2023