Ratings based on 907 Guest Reviews

Hear it directly from our travellers
4.7 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 23, 2024 on Expedia
M
Comment from Hotel Management
Feb. 24, 2024 by Hotel Management, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
5 out of 5
by A traveller

Posted Feb. 21, 2024 on Expedia
Thanks
Comment from Hotel Management
Feb. 24, 2024 by Hotel Management, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
5 out of 5
by A traveller

Posted Feb. 21, 2024 on Expedia
Great every time we stay. Reception Staff are very helpful and friendly.
Comment from Hotel Management
Feb. 21, 2024 by Mustafa, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
5 out of 5
by A traveller

Posted Feb. 21, 2024 on Expedia
Very clean and staff was wonderful!
Comment from Hotel Management
Feb. 21, 2024 by Mustafa, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
5 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
Excellent.
Comment from Hotel Management
Feb. 20, 2024 by Mustafa, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
5 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
I’d definitely stay again. Came for 3 days with my daughter and we loved it. The staff was amazing! They were more than accommodating and very kind. It was also conveniently located to a bunch of fun things to do and a lot of trolleys! I’ll be choosing this hotel again when we come back next month!
Comment from Hotel Management
Feb. 20, 2024 by Mustafa, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
5 out of 5
by A traveller from White plains

Posted Feb. 19, 2024 on Expedia
The hotel was nice, clean and quiet. Location was in the city of SF, near everything. Will recommend to family.
Comment from Hotel Management
Feb. 20, 2024 by Mustafa, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
5 out of 5
by A traveller

Posted Feb. 18, 2024 on Hotels
Great stay. The valet charge was way too expensive for 1 night.
Comment from Hotel Management
Feb. 20, 2024 by Mustafa, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
5 out of 5
by A traveller

Posted Feb. 18, 2024 on Expedia
Very nice hotel with fabulous rooms and service. Great location for restaurants and activities in Chinatown and North Beach.
Comment from Hotel Management
Feb. 20, 2024 by Mustafa, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
5 out of 5
by A traveller

Very satisfied guest!

Posted Feb. 12, 2024 on Hotels
Wow! I am so grateful for the staff at the Omni Hotel in San Francisco. My entire trip was successful and un stressful due to the entire staff experience at the Omni. The room was clean and comfortable (even changing feather pillows for foam as I am allergic). The accommodations with the restaurant for all meetings (Breakfast, Coffee, dinners or Cocktails) were covered at the hotel. So convenient. THANK YOU!!!
Comment from Hotel Management
Feb. 20, 2024 by Mustafa, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.