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Palace Hotel, a Luxury Collection Hotel, San Francisco

5.0 star property
5-star luxury hotel near Moscone Convention Center

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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
2 New Montgomery St, San Francisco, CA, 94105
  • Place, Palace Hotel
    ‪1 min walk‬
  • Place, San Francisco Museum of Modern Art
    ‪3 min walk‬
  • Place, Moscone Convention Center
    ‪5 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(81 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds

9.0 out of 10
Wonderful
(64 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed

Grand Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 Bedroom

Frette Italian sheets, premium bedding, in-room safe, desk

Junior Studio Suite, 1 Bedroom

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • City view
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living room

Presidential Suite, 1 Bedroom

  • City view
  • 186 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Hearing Accessible)

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, in-room safe, desk

Junior Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Hearing Accessible)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds (Hearing Accessible)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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4.7 out of 5, Exceptional, 2,899 reviews
The price is CA $268
CA $378 total
includes taxes & fees
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About the area

San Francisco

Heart of San Francisco.Within a 10-minute walk of this Downtown San Francisco hotel, you'll find San Francisco Museum of Modern Art and Union Square. Oracle Park and San Francisco Bay are also within 2 miles (3 km).

What's nearby

  • Palace Hotel - 1 min walk - 0.1 km
  • San Francisco Museum of Modern Art - 3 min walk - 0.3 km
  • Moscone Convention Center - 5 min walk - 0.4 km
  • Union Square - 5 min walk - 0.5 km
  • Embarcadero Center - 11 min walk - 1.0 km

Getting around

  • Market St & New Montgomery St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Ghirardelli Ice Cream & Chocolate Shop - ‬1 min walk
  • ‪Uno Dos Tacos - ‬3 min walk
  • ‪Asha Tea House - ‬3 min walk
  • ‪Oren's Hummus - ‬3 min walk

About this property

Palace Hotel, a Luxury Collection Hotel, San Francisco

5-star luxury hotel near Moscone Convention Center
Palace Hotel, a Luxury Collection Hotel, San Francisco offers its guests an indoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 53000 square feet (4924 square meters) and includes a conference center. The luxury Palace Hotel, a Luxury Collection Hotel, San Francisco also features multilingual staff, coffee/tea in a common area, and concierge services. Parking is available for a fee.

This 5-star San Francisco hotel is smoke free.

  • 1 building
  • 556 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 53000 sq ft of conference space
  • 4924 sq m of conference space
  • Built in 1875
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Palace Hotel, a Luxury Collection Hotel, San Francisco offers 556 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Beds feature Frette Italian sheets and premium bedding. 48-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This San Francisco hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

The property is a member of Historic Hotels of America.

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Hotel Nikko San Francisco
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includes taxes & fees
May 25 - May 26
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 72 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 49 for adults and USD 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 23 2026 to May 13 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 47.08 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 49 for adults and USD 25 for children
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Hotel Luxury Collection

Palace Hotel Luxury Collection San Francisco

Palace Luxury Collection

Palace Luxury Collection San Francisco

Palace Hotel Luxury Collection Hotel San Francisco

Palace Hotel Luxury Collection Hotel

Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel

Frequently asked questions

How close is Palace Hotel, a Luxury Collection Hotel, San Francisco to the airport?

Palace Hotel, a Luxury Collection Hotel, San Francisco is 19 mi (33-min drive) away from the Oakland Intl. Airport (OAK) airport, the closest popular airport to the property.

How much does it cost to stay at Palace Hotel, a Luxury Collection Hotel, San Francisco?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Palace Hotel, a Luxury Collection Hotel, San Francisco on May 28, 2026 start from CA $395, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have an airport shuttle?

Airport shuttle services are not available at Palace Hotel, a Luxury Collection Hotel, San Francisco.

How close is Palace Hotel, a Luxury Collection Hotel, San Francisco to the beach?

This hotel is 6.6 mi (36-min drive) from Ocean Beach.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco offer free breakfast?

Free breakfast isn’t provided at Palace Hotel, a Luxury Collection Hotel, San Francisco, but buffet breakfast is offered for a fee of USD 49 for adults and USD 25 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Palace Hotel, a Luxury Collection Hotel, San Francisco?

No, there is no casino at this hotel, but San Pablo Lytton Casino (21-min drive) is nearby.

What time is check-in at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Free parking is not available at this hotel. Valet parking is available for USD 72 per day.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a pool?

Palace Hotel, a Luxury Collection Hotel, San Francisco features an indoor pool.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a restaurant?

There are 2 onsite restaurants, offering options like Californian cuisine and light fare.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a spa?

There are no spa services available at this hotel.

How close is Palace Hotel, a Luxury Collection Hotel, San Francisco to downtown San Francisco?

Palace Hotel, a Luxury Collection Hotel, San Francisco is 1.3 mi away from San Francisco.

Palace Hotel, a Luxury Collection Hotel, San Francisco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 750 out of 1003 reviews
Rating 8 - Good. 129 out of 1003 reviews
Rating 6 - Okay. 62 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tanner

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional staff, extremely accommodating and courteous from check in to check out.
Stayed 2 nights in Feb 2026

2/10 Terrible

Lili

Disliked: Cleanliness, amenities, property conditions & facilities
Based on how much I paid, I truly wish there were a negative star rating option. For $750 for one night and $84 for parking, this experience was shockingly unacceptable. The room was small, noisy throughout the entire night, and far below expectations. The shower design was unnecessarily complicated with extremely weak water pressure. The hairdryer was tiny and underpowered. Nothing about the room justified the price. The breakfast experience was even worse. Breakfast was prepaid through Expedia. I was initially told the wait would be 30–40 minutes. It turned into more than one hour. During that time, multiple guests were allowed to cut in front of me with no organization or control from the host stand. After waiting over an hour, my blood sugar was dropping. I approached the manager — who was also acting as the host — and asked when it would be my turn. Instead of addressing the situation, she said, “Give me one second,” and walked away. She continued walking around and completely ignored me. This was not just poor service — it showed a complete lack of professionalism, empathy, and basic human courtesy. When a guest tells you their blood sugar is low after waiting over an hour, you do not dismiss them and walk away. Thankfully, another guest overheard me and generously shared their table so I could eat. A stranger showed more humanity than the restaurant manager. The short lady with a ponytail managing the breakfast service appeared disorganized, disengaged, and in
Stayed 1 night in Feb 2026

10/10 Excellent

Mildred, Colma

Travelled with family
Liked: Cleanliness, property conditions & facilities
I fell asleep as soon as my head hit the pillow. The bed was so comfy. The Buffet breakfast is the best option. The pool area wasn’t tidy. Nobody cleaned up the towels and other stuff the guests left behind. The Christmas ambiance was a plus. Bucketlist checked.
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Deniz

Liked: Cleanliness, amenities, property conditions & facilities
Excelent, the rooms were super clean and great locstion helpfull stuff. Will definitely visit when back to SF
Stayed 2 nights in Feb 2026

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Amazing
Stayed 1 night in Jan 2026

8/10 Good

Allan

Business traveller
Liked: Cleanliness, staff & service, amenities
Been there many times. Historic classy hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bidet is the real winner! Overall, it's a good stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jaymie

Stayed 1 night in Dec 2025

10/10 Excellent

Janessa

Stayed 1 night in Jan 2026

8/10 Good

Mary

Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

JONGHACK

Stayed 3 nights in Dec 2025

10/10 Excellent

Renata

Stayed 3 nights in Dec 2025

8/10 Good

Debra, Cedar ridge

Liked: Cleanliness, amenities, property conditions & facilities
Service, cleanliness
Stayed 2 nights in Dec 2025

2/10 Terrible

Brenna

Liked: Cleanliness, staff & service
Staff was great, no internet which was the whole point of our visit was to watch Christmas movies my teenagers were miserable
Stayed 1 night in Dec 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m happy we stayed here. The room was clean and comfortable, great home base after a long day of exploring. Ghirardelli is right next door, which was great!
Stayed 3 nights in Dec 2025

8/10 Good

isabelle

Liked: Cleanliness, staff & service
Très bel hôtel Chambre petite Peu de restos proche par contre
Stayed 3 nights in Dec 2025

6/10 Okay

Rouhollah

Stayed 1 night in Dec 2025

10/10 Excellent

Maria Victoria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes everything’s ok excellent.
Stayed 2 nights in Dec 2025

2/10 Terrible

deanna

Liked: Cleanliness, amenities, property conditions & facilities
Customer service was horrible . Checked into room well after 5pm. Was was not entirely prepared .
Stayed 1 night in Dec 2025

8/10 Good

Mandakh

Stayed 1 night in Dec 2025

10/10 Excellent

Janet

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stand outs: the staff, the pool, the polar bear Christmas decorations, and close to restaurants.
Stayed 2 nights in Dec 2025

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Everything is Amazing
Stayed 1 night in Dec 2025