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The Cartwright Hotel - Union Square BW Premier Collection

Property class: 3
3-star hotel near Lombard Street

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Photo gallery for The Cartwright Hotel - Union Square BW Premier Collection

Lobby sitting area
Lobby sitting area
Lobby sitting area
Lobby sitting area
Standard Room, 1 Queen Bed, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
524 Sutter Street, San Francisco, CA, 94102
  • Place, Union Square
    ‪2 min walk‬
  • Place, 450 Sutter Building
    ‪2 min walk‬
  • Place, SF Masonic Auditorium
    ‪3 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(70 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Double and Single Room

  • Sleeps 3
  • Free WiFi

1 King Bed, Non-Smoking, Work Desk, Wi-Fi

  • Sleeps 2
  • Free WiFi

1 Double Bed, Non-Smoking, Work Desk, Wi-Fi

  • Sleeps 2
  • Free WiFi

2 Single Beds, Non-Smoking, Work Desk, Wi-Fi

  • Sleeps 2
  • Free WiFi

View all photos for Accessible Single Room

Premium bedding, desk, laptop workspace, blackout drapes

Accessible Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Accessible, Non Smoking

Standard Room, 1 Single Bed, Accessible, Non Smoking

Standard Room, 1 Twin Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a TV, and a window with a view of buildings.

Standard Room, 1 King Bed, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

A hotel room with two beds, a TV, a desk with a lamp, a window with blinds, and a city view.

Standard Room, Multiple Beds, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed, Non Smoking

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

A modern living room with a glass table, a sofa, a desk with a chair, a TV mounted on the wall, and a door leading to another room.

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a window, and a wall with a patterned design.

Standard Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A neatly made bed with white linens, a wooden headboard, and a nightstand with a lamp.

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

1 Queen Bed, Non-Smoking, Work Desk, Wi-Fi

  • Sleeps 2
  • Free WiFi

1 Queen Bed, Non-smoking, High Speed Internet Access, Deluxe Furnishings

  • Sleeps 2
  • Free WiFi

1 Single Bed, Non-Smoking, Work Desk, Wi-Fi

  • Sleeps 1
  • Free WiFi

Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, Separate Bedroom, Sofabed, Work Desk, Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Acesssuite1Kingbedmobilityacessrollinshowerseparatebedroomsofabedworkdesknosmok

Premium bedding, desk, laptop workspace, blackout drapes

Acesssuite1Kingbedmobilityacessrollinshowerseparatebedroomsofabedworkdesknosmok

  • Sleeps 4
  • Free WiFi

View all photos for #N/A

Premium bedding, desk, laptop workspace, blackout drapes

#N/A

  • Sleeps 1
  • Free WiFi

View all photos for 1 Double Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

Premium bedding, desk, laptop workspace, blackout drapes

1 Double Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2
  • Free WiFi

Accessible - 1 Single, Mobility Accessible, Roll in Shower, Work Desk, Wi-Fi, Non-Smoking

  • Sleeps 1
  • Free WiFi

View all photos for 1 King Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

Premium bedding, desk, laptop workspace, blackout drapes

1 King Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2
  • Free WiFi

View all photos for Suite-1 King Bed, Non-Smoking, Separate Bedroom, Pillow Top Mattress, Refrigerator, Sofabed

Premium bedding, desk, laptop workspace, blackout drapes

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Pillow Top Mattress, Refrigerator, Sofabed

  • Sleeps 2
  • Free WiFi

View all photos for 1 Double 1 Single, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

Premium bedding, desk, laptop workspace, blackout drapes

1 Double 1 Single, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2
  • Free WiFi

View all photos for Guest Room with 1 Queen Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

Premium bedding, desk, laptop workspace, blackout drapes

Guest Room with 1 Queen Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2
  • Free WiFi

View all photos for 2 Single Beds, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

Premium bedding, desk, laptop workspace, blackout drapes

2 Single Beds, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2
  • Free WiFi

View all photos for Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed, Work Desk, Mini Fridge, Wi-Fi

Bathroom

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed, Work Desk, Mini Fridge, Wi-Fi

  • Sleeps 4
  • Free WiFi

Accessible King Suite

  • Sleeps 4
  • Free WiFi

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About the area

San Francisco

Union Square stay.Your stay at this Union Square hotel places you within 2 miles (3 km) of Lombard Street and Oracle Park. Pier 39 and Chase Center are also within 3 miles (5 km).

What's nearby

  • Union Square - 2 min walk - 0.2 km
  • 450 Sutter Building - 2 min walk - 0.2 km
  • Marines Memorial Theater - 2 min walk - 0.2 km
  • SF Masonic Auditorium - 3 min walk - 0.3 km
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.3 km

Getting around

  • Powell St & Sutter St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Golden Gate Tap Room - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪7-Eleven - ‬1 min walk
  • ‪Pacific Cocktail Haven - ‬1 min walk
  • ‪Level III - ‬2 min walk

About this property

The Cartwright Hotel - Union Square BW Premier Collection

3-star hotel near Lombard Street
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 1173 square feet (109 square meters) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Cartwright Hotel - Union Square BW Premier Collection.

This 3-star San Francisco hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 8 levels
  • 1173 sq ft of conference space
  • 109 sq m of conference space
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
The Cartwright Hotel - Union Square BW Premier Collection offers 114 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 40-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable bathtub seat
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 35.00 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartwright Hotel
Cartwright Hotel Union Square BW Premier Collection
Cartwright Union Square
Cartwright Union Square Hotel
Hotel Cartwright
Hotel Cartwright Union Square
Cartwright Hotel San Francisco
Larkspur Union Square
Cartwright Hotel BW Premier Collection
Cartwright Union Square BW Premier Collection
Cartwright BW Premier Collection
The Cartwright Hotel Union Square BW Premier Collection
Cartwright Hotel Union Square
The Cartwright Hotel - Union Square BW Premier Collection Hotel

Frequently asked questions

How close is The Cartwright Hotel - Union Square BW Premier Collection to the airport?

The Cartwright Hotel - Union Square BW Premier Collection is 19.7 mi (37-min drive) away from the Oakland Intl. Airport (OAK) airport, the closest popular airport to the property.

How much does it cost to stay at The Cartwright Hotel - Union Square BW Premier Collection?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at The Cartwright Hotel - Union Square BW Premier Collection on May 25, 2026 start from CA $133, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Cartwright Hotel - Union Square BW Premier Collection have an airport shuttle?

Airport shuttle services are not available at The Cartwright Hotel - Union Square BW Premier Collection.

How close is The Cartwright Hotel - Union Square BW Premier Collection to the beach?

This hotel is 6.2 mi (32-min drive) from Ocean Beach.

Does The Cartwright Hotel - Union Square BW Premier Collection offer free breakfast?

The Cartwright Hotel - Union Square BW Premier Collection does not offer free breakfast.

Is there a casino at The Cartwright Hotel - Union Square BW Premier Collection?

No, there is no casino at this hotel, but San Pablo Lytton Casino (22-min drive) is nearby.

What time is check-in at The Cartwright Hotel - Union Square BW Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at The Cartwright Hotel - Union Square BW Premier Collection?

Free parking is not available at this hotel.

Does The Cartwright Hotel - Union Square BW Premier Collection have a pool?

The Cartwright Hotel - Union Square BW Premier Collection does not have a pool.

Does The Cartwright Hotel - Union Square BW Premier Collection have a spa?

There are no spa services available at this hotel.

How close is The Cartwright Hotel - Union Square BW Premier Collection to downtown San Francisco?

The Cartwright Hotel - Union Square BW Premier Collection is 1.1 mi away from San Francisco.

The Cartwright Hotel - Union Square BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great staff. Nice fluffy towels. Clean. Size of room roomy. Appreciated that they delivered ice to room.
Stayed 2 nights in Jan 2026

6/10 Okay

Quentin

Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Dazli

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, amenities
The second floor room facing the street was super loud and i struggled to sleep without waking up often due to cars, ambulances, trash trucks, etc… it’s a nice hotel in a great location. I would definitely stay there again but would probably chose a room not facing the Main Street.
Stayed 2 nights in Nov 2025

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Jan 2026

6/10 Okay

JIA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
small
Stayed 2 nights in Jan 2026

10/10 Excellent

Allison

This was a great hotel. Clean, up to date, great location.
Stayed 4 nights in Jan 2026

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my opinion, the location of this hotel is ideal and therefore, very convenient for shopping, dining,& seeing the city. Staff was very pleasant and room was very clean as well.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christina

Great place
Stayed 2 nights in Jan 2026

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is great. The room is clean with basic amenities. The staff is very friendly. We like the common area too.
Stayed 2 nights in Jan 2026

10/10 Excellent

Eleonor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Customer Service. Friendly staff. Nice location.
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
The staff at the Cartwright are quick to take care of any problem that arises. I had a broken shower head and they were quick to move me to another room. No hesitation Great staff, always consistent and courteous. I will be a regular Very pleased.
Stayed 1 night in Jan 2026

6/10 Okay

Chester

Liked: Staff & service
Disliked: Amenities
The room is tired way past a renovation. First, the windows should be double-paned. The noice outside, even with earplugs is loud. Very loud, even on the 9 th floor! Not a good staycation for me. Overall, the room was clean and pillows were good. The best part is the Filipino staff! Always helpful and smiling! Not sure if I’ll give it another try.
Stayed 1 night in Oct 2025

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had a great stay! Staff was super friendly and helpful. Will be booking here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Janie

Stayed 3 nights in Dec 2025

8/10 Good

Joanne, garden grove

Stayed 4 nights in Dec 2025

6/10 Okay

Michelle, Palmdale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very small but it worked
Stayed 1 night in Dec 2025

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff were very friendly
Stayed 1 night in Jan 2026

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly. Clean. Confortable bed. Quiet. A Hi-Q game in the lobby that brought me back souvenir of my grand mother. A nice fire place in lobby to chill out. Coffee and tea in lobby in morning too. Great location. Great price.
Stayed 2 nights in Dec 2025

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, property conditions & facilities
Walking around
Stayed 2 nights in Dec 2025

10/10 Excellent

Diego

Stayed 1 night in Dec 2025

6/10 Okay

Anne

Stayed 3 nights in Dec 2025

6/10 Okay

Sara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The window shade fell on me when I was trying to open it 🙁 it hurt my arm. And the bathroom door is see-through.
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Stayed 1 night in Dec 2025