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The Herbert Hotel

2.5 star property
Hotel near Moscone Convention Center in San Francisco

Choose dates to view prices

Photo gallery for The Herbert Hotel

Check-in/check-out kiosk
Interior detail
Property entrance
Desk, laptop workspace, free cribs/infant beds, rollaway beds
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Laundry

Explore the area

View in a map
161 Powell Street, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪2 min walk‬
  • Place, Warfield Theatre
    ‪7 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(36 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Deluxe Room, 1 Queen Bed

7.8 out of 10
Good
(28 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Deluxe Room, 2 Queen Beds

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 2 Twin Beds, Hallway Bathroom

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Economy Room, 2 Twin Beds, Hallway Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom

8.0 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Seasonal)

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed (Seasonal)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Longterm Stay)

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed (Longterm Stay)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (Longterm Stay)

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Deluxe Room, 1 Queen Bed (Longterm Stay)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom Long Term Stay

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom Long Term Stay

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom Seasonal

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom Seasonal

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 2 Twin Beds, Hallway Bathroom Seasonal

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Economy Room, 2 Twin Beds, Hallway Bathroom Seasonal

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

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About the area

San Francisco

Heart of San Francisco.A stay at this Union Square hotel places you steps from Union Square and within a 10-minute walk of San Francisco Museum of Modern Art. Oracle Park and Pier 39 are also within 2 miles (3 km).

What's nearby

  • Westin St Francis Hotel Glass Elevators - 2 min walk - 0.2 km
  • Union Square - 2 min walk - 0.2 km
  • 450 Sutter Building - 5 min walk - 0.5 km
  • Warfield Theatre - 7 min walk - 0.6 km
  • Moscone Convention Center - 11 min walk - 1.0 km

Getting around

  • Powell St & O'Farrell St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 18 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Caffé Central - ‬1 min walk
  • ‪King of Thai Noodle House - ‬1 min walk
  • ‪Hinodeya - ‬1 min walk
  • ‪ONE65 Patisserie & Boutique - ‬1 min walk

About this property

The Herbert Hotel

Hotel near Moscone Convention Center in San Francisco
As a guest of The Herbert Hotel, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi.

Smoking is allowed in designated areas at this San Francisco hotel.

  • 99 guestrooms or units
  • Self-service laundry
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
The Herbert Hotel offers 99 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and ceiling fans.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The check-in location differs from the property location; go to: [Hotel Stratford, 242 Powell Street, San Francisco, CA 94102]
Guests can access their accommodation through a private entrance
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

Shared restrooms are located outside of guestrooms in hallway, and are shared among multiple guests.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Herbert Hotel San Francisco
Herbert Hotel
Herbert San Francisco
The Herbert Hotel Hotel
The Herbert Hotel San Francisco
The Herbert Hotel Hotel San Francisco

The Herbert Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 309 out of 1001 reviews
Rating 8 - Good. 310 out of 1001 reviews
Rating 6 - Okay. 188 out of 1001 reviews
Rating 4 - Poor. 92 out of 1001 reviews
Rating 2 - Terrible. 102 out of 1001 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

JONATHAN

Stayed 1 night in Oct 2025

2/10 Terrible

Yang, Springfield

Liked: Staff & service
Disliked: Cleanliness, amenities
Hair in the bath,floor and toilet . Wrong word in the notice of front desk.' one block away' write in 'One black away' I check in late at night, there is no any notice either on the door, nor the welcome message( what's the use of 'welcome'!!!!!!, or the link. So terrible. The gate were locked, I have to wait almost half an hour with coldlessnand tireness . so I have to wait and follow other guest enter.
Wrong word on the front desk notice. Use black as block. So ridiculous.
Stayed 1 night in Oct 2025

2/10 Terrible

Dion, Santa Rosa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No fridge - no service - bad bad bad
Stayed 3 nights in Oct 2025

10/10 Excellent

Eliseo

Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with partner
Liked: Property conditions & facilities
The hotel was a great value. It was near the cable car line and the BART station. The room was perfect not too small. The only issue is the shower is very slippery. It would be easy to break your hip there but that’s an easy fix. Otherwise we enjoyed our stay very much.
Stayed 3 nights in Oct 2025

8/10 Good

Jorge

Stayed 1 night in Sep 2025

8/10 Good

Jorge

Liked: Staff & service, property conditions & facilities, room comfort
Rooms were comfortable, cleanliness could have been slightly better in the bathroom (upon arrival it seemed it needed a little more work, nothing major just small details) Staff was nice, nice building, great area close to public transportation, Union Square, lots of eating and shopping options. Overall a nice stay. Rooms were basic, but offer everything you could want. I would stay there again.
Stayed 1 night in Sep 2025

4/10 Poor

JACKSON, Huntington Beach

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There was no screen on the window, the safe didn't work (dead batteries possibly), there was no seal or weatherstripping on the door to the adjoining room so when the person in the room next door uses the bathroom, the room floods with light (and noise from the bathroom). No AC so it was balmy in the room. No rod in the closet for the (only 3) hangers to actually use. Had to find ways to hang clothes from the dusty door hinges, doorknobs (ew) or light fixtures (unsafe). There are outlets in the room with no coverplate (unsafe), the door sticks so you have to make sure to pull it into the jamb so that it locks. And most of all, there was no fitted sheet on the bed so when it comes loose, the icky raw mattress is exposed, which is gross. There was no way to dim the lights, so either the room is 100% bright or 100% dark. Maybe the room was cheap by San Francisco standards, but there are junkies shambling around the door, no hotel staff in the lobby, and human feces on the sidewalk outside, sad sights really. Would not recommend.
Stayed 2 nights in Sep 2025

6/10 Okay

Arturo

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Carlet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No fuss just simple and great

This hotel offers a nice, clean,comfortable stay with option for private bathroom. It is a great location.
Stayed 1 night in Sep 2025

2/10 Terrible

Harry

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel room smell and not clean . Not recommended it .
Stayed 1 night in Sep 2025

6/10 Okay

Andrea Paulina

Liked: Cleanliness
Disliked: Amenities
I liked the hotel and room, just wish they had left more towels, provided toothpaste, and had a water dispensor at least in the hallway.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms in great shape. Close to food and stuff. Will stay whenever I come to San Francisco.
Stayed 2 nights in Sep 2025

6/10 Okay

PHI, Elk Grove

Stayed 1 night in Sep 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant and coffee and Bart and buss
Stayed 2 nights in Sep 2025

8/10 Good

Thyra

The room was fine, no frills like face cloths 😉. Surfaces seemed clean except the floor was dirty.
Stayed 3 nights in Sep 2025

6/10 Okay

David

Disliked: Staff & service
No one at the front desk I had to register and check in at another hotel up the street,kinda weird. I was told that the company ran other hotel's in the c Surrounding area. Check in was painless except for having to give them a copy of my physical credit card. Anyway the hotel was ok nothing outstanding. Room was small but ok,sheets were short fitted. Room had no amenities except a coffee pot. It was very close to restaurants and public transportation.
Stayed 2 nights in Sep 2025

10/10 Excellent

Scot

Business traveller
Liked: Cleanliness, amenities
Great stay…
Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here!! Great great great!!! We had to share bathrooms in the hals
Stayed 1 night in Sep 2025

4/10 Poor

George

Business traveller
Disliked: Amenities
The check-in procedure was terrible. I had to walk uphill one block to another hotel with three items of luggage. There were no cups in the room for water, no Kleenex, no replacement towel service, no coffee maker. The staff I spoke to at the Stratford were lovely, but informed me if I wanted the trash removed or other attention, there would be an extra charge. I was told to take the trash to a receptacle near the elevator.
Stayed 5 nights in Sep 2025

8/10 Good

Joel

Stayed 5 nights in Sep 2025

8/10 Good

Isabelle

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big Room
Stayed 6 nights in Sep 2025

4/10 Poor

Tony

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Bath tub has rust stain. Window in bathroom has no curtains for privacy.
Stayed 1 night in Sep 2025

6/10 Okay

Nadim Bruno

Stayed 2 nights in Sep 2025

2/10 Terrible

Nikola

Liked: Cleanliness
Stayed 2 nights in Sep 2025