Ratings based on 952 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 20, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by ivan, Hotel Management
muchas gracias
by A traveller
Posted Feb. 20, 2024 on Expedia
It is a nice and safe place to stay
Comment from Hotel Management
Feb. 21, 2024 by ivan, Hotel Management
thank you !
by A traveller
Posted Feb. 19, 2024 on Expedia
It was a very friendly establishment. The staff was very helpful. The area was very close to the markets,restaurants.
Comment from Hotel Management
Feb. 21, 2024 by ivan, Hotel Management
thank you so much !
by A traveller
Posted Feb. 16, 2024 on Expedia
This was a pleasant place to stay. I was here for one evening and found it to be all I expected. The breakfast was good and hearty and staff were very sweet and patient with poor Spanish. There is a supermarket down hill and neighborhood feels safe quiet. Recommend.
Comment from Hotel Management
Feb. 16, 2024 by ivan, Hotel Management
thank you so much !
by A traveller
Posted Feb. 16, 2024 on Expedia
The room was filthy. Mold in the shower and shower curtains. Moulding around the doors was full of grime. Also the room (and other rooms in the vicinity as our friends were across from us) was located near the A/C system for the building, so although we had the A/C off during the night there was continuous noise w units turning on and off with loud metallic banging. When we asked to change rooms they claimed they had nothing to offer….
Comment from Hotel Management
Feb. 16, 2024 by ivan, Hotel Management
we try our best veronica we offer you to swich the room but finally ws not possible , is the only room we have in this position in front of the street , the only one
by A traveller from flat rock
Posted Feb. 8, 2024 on Expedia
Comment from Hotel Management
Apr. 23, 2024 by ivan, Hotel Management
thank you
by A traveller from flat rock
Posted Jan. 31, 2024 on Expedia
I love this spot. They take care of us everytime we are in the city. The staff is great and always helpful.
Comment from Hotel Management
Feb. 1, 2024 by ivan, Hotel Management
thank you so much joshua
by A traveller
Posted Jan. 31, 2024 on Expedia
Room smells bad, like it has been smoked in and the moldy/smoke smell is just stuck in the walls or mattress. Really bad slept with windows open. Room 211, second time in this room and sheets were worn and not so fresh looking.
Comment from Hotel Management
Feb. 1, 2024 by ivan, Hotel Management
we are so sorry , we check the room 211 inmediatly , next time please ask for another room at reception please !
by A traveller from la
Posted Jan. 28, 2024 on Expedia
It is motel with basic room. Small windows. Four of the 6 lights in the room didnt work. No head board. Just sement wall to rest on. There is a deposite to enter the room. I was told their car for the aiport was $40 to $45 when the uber was only $10.
Comment from Hotel Management
Jan. 29, 2024 by ivan, Hotel Management
dear guest we try our best , we offer to swich your room and you denied , we are so sorry
by A traveller
Posted Jan. 26, 2024 on Hotels
Comment from Hotel Management
Jan. 29, 2024 by ivan, Hotel Management
thank you so much !
