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Hotel Valencia Santana Row

Property class: 4
4-star Mediterranean hotel near SAP Center at San Jose

Choose dates to view prices

Photo gallery for Hotel Valencia Santana Row

A rooftop terrace with outdoor seating, a fire pit, and a view of the cityscape.
A room with a curved black partition, a wooden door, and a tiled floor.
A hotel with a modern facade, multiple balconies, and a prominent entrance.
A spacious lobby with a red reception desk, wooden paneling, and a chandelier.
A row of white wooden chairs with a unique design, arranged in a dining area with wooden flooring and a warm ceiling.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
355 Santana Row, San Jose, CA, 95128
  • Place, Santana Row Shopping Center
    ‪1 min walk‬
  • Place, Silicon Valley
    ‪1 min walk‬
  • Place, Winchester Mystery House
    ‪5 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪9 min drive‬

Room options

View all photos for Traditional Double Room

A hotel room with two beds, a desk with a telephone, a chair, and a TV.

Traditional Double Room

8.8 out of 10
Excellent
(20 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

A hotel room with a bed, a desk, a chair, and a wardrobe.

Standard Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • Valley view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with blinds.

Traditional Room, 1 King Bed

9.8 out of 10
Exceptional
(18 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a bed, a desk, a chair, a TV, and a window with blinds.

Standard Room, 1 King Bed, Accessible

7.0 out of 10
Good
(4 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communication Room)

A hotel room with a bed, a desk, a chair, a TV, and a window with blinds.

Standard Room, 1 King Bed (Communication Room)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

San Jose

Near the airport.You'll be steps from Santana Row Shopping Center and a 5-minute walk from Silicon Valley with a stay at this well-placed hotel. Winchester Mystery House and Westfield Valley Fair Shopping Mall are also within half a mile (1 km).

What's nearby

  • Santana Row Shopping Center - 1 min walk - 0.0 km
  • Silicon Valley - 1 min walk - 0.0 km
  • Cinemark CinéArts Santana Row - 3 min walk - 0.3 km
  • Westfield Valley Fair Shopping Mall - 5 min walk - 0.5 km
  • Winchester Mystery House - 5 min walk - 0.5 km

Getting around

  • Hamilton Station - 4 min drive
  • San Jose College Park Station - 6 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 17 min drive

Restaurants

  • ‪Eataly - ‬6 min walk
  • ‪Capital One Café - ‬6 min walk
  • ‪Yard House - ‬3 min walk
  • ‪Blue Bottle Coffee - ‬1 min walk
  • ‪The Cheesecake Factory - ‬5 min walk

About this property

Hotel Valencia Santana Row

4-star Mediterranean hotel near SAP Center at San Jose
Hotel Valencia Santana Row offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, 3 meeting rooms, and limo/town car service. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Valencia Santana Row. You'll have access to the health club at a partner property. Parking is available for a fee.

This Mediterranean San Jose hotel is smoke free.

  • 215 guestrooms or units
  • 5 levels
  • Built in 2003
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Valencia Santana Row offers 215 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Covered valet parking on site (USD 59.54 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:00 AM for a fee: USD 8 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch TV with premium channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 for adults and USD 15 for children
  • Covered valet parking fee: USD 59.54 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Valencia
Hotel Valencia Santana Row
Hotel Valencia Santana Row San Jose
Santana Row Hotel
Santana Row Valencia
Santana Row Valencia Hotel
Valencia Hotel Santana Row
Valencia Santana Row
Valencia Santana Row Hotel
Valencia Santana Row San Jose
Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel
Hotel Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel San Jose

Frequently asked questions

How close is Hotel Valencia Santana Row to the airport?

Hotel Valencia Santana Row is 6.2 mi (17-min drive) away from the Norman Y. Mineta San Jose Intl. Airport (SJC) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Valencia Santana Row?

As of Oct 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Valencia Santana Row on Oct 23, 2026 start from CA $372, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Valencia Santana Row have an airport shuttle?

Airport shuttle services are not available at Hotel Valencia Santana Row.

Does Hotel Valencia Santana Row offer free breakfast?

Free breakfast isn’t provided at Hotel Valencia Santana Row, but cooked-to-order breakfast is offered for a fee of USD 8 for adults and USD 15 for children. It's available every day from 6:00 AM to 9:00 AM.

Is there a casino at Hotel Valencia Santana Row?

No, there is no casino at this hotel, but Casino M8trix (8-min drive) is nearby.

What time is check-in at Hotel Valencia Santana Row?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

Is there free parking at Hotel Valencia Santana Row?

Free parking is not available at this hotel. Valet parking is available for USD 59.54 per night.

Does Hotel Valencia Santana Row have a pool?

Hotel Valencia Santana Row features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hotel Valencia Santana Row have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Valencia Santana Row have a spa?

There are no spa services available at this hotel.

How close is Hotel Valencia Santana Row to downtown San Jose?

Hotel Valencia Santana Row is 3.2 mi away from San Jose.

Hotel Valencia Santana Row Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 764 out of 1000 reviews
Rating 8 - Good. 125 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, well located hotel, lots of charm and loved the Sangria!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location very nice bar
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean and the view amazing great resturant for breakfast
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and amazing location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily the best stay in San Jose. A beautiful property in a great location. First class rooms and service. Great restaurant and bar as well.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, food and amenities were excellent. We will definitely stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and very informative staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here! Comfy bed, real soap in the bathroom, and it quiet!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love the area and hotel when staying in San Jose.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but expensive. Food and drinks was fairly pricey as well. But it was clean, pool was nice…room was clean and location is decent for the Santana row area.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and staff were very helpful. Also this was a good hotel that’s in the middle of Santana Row. In the middle of great shopping and the Winchester Mystery House.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel. First time was a bit noisy as there was a wedding reception in the middle of the hotel quad. This time it was comfortably quiet, which was needed after a 7 hour drive. Staff is friendly and helpful. I enjoy the fact that once we are checked in that restaurants and shops are feet away.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice staff! The room was gorgeous in the heart of Sanata Row. Loved it
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect! It was so nice to walk out of the hotel and be in the middle of everything.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed, great and friendly customer service! And amazing location!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Awesome hotel in a great location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem in the heart of Santana Row in San Jose. Great location, and surprisingly quiet. A lovely terrace adjacent to the bar and restaurant on the lobby floor as well as a roof top open bar makes for great place to hang your hat while visiting San Jose.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed and pillows comfortable, staff were friendly and helpful. It was fun to be right on Santana Row for shopping and restaurants.
Stayed 2 nights in Mar 2026