HĂŽtel prĂšs de Mission San Juan Capistrano Ă San Juan Capistrano
Laguna Inn & Suites offers its guests laundry facilities, express check-out, and an elevator. The front desk is open around the clock. Limited free parking is available on a first-come, first-served basis.
Room was okay for the price. Needs some updating. Bed was spacious but very hard and uncomfortable. Must not have boxspring like laying on a piece of wood. Weekend price not worth the stay. Breakfast should be included for the price of room.
I liked the convenience of this property in regards to the location of the venue we were attending. It is also very close to the freeway and easy to access. Staff is very nice and helpful. Parking is limited on the property, but we managed to always get a spot. There is additional parking across the street for overflow.
The hotel is a bit outdated and with all due respect is just a higher end motel. Especially for the area. Still, we had a nice stay and everything worked as intended.
I liked that the checking in process was easy and straight to the point. I also liked that the parking was easy access. The negative part of this hotel was that the freeway noise is loud and can interrupt your sleep if your window is facing it :( also the property condition could be better.
Nice hotel. Customer service was GREAT. Not ideal for us moving forward but once they were made aware of our issues (very loud location. Very little to no sleep all weekend) they were willing to move our room to another location. Itâs located between two freeways, and sandwiched between an In-N-Out and a Popeyes. So early deliveries at the restaurants were not unnoticed. Comfortable bed, clean room and again the management was very kind and willing to move our room to accommodate the noise and local train that runs alongside the hotel. Minimal parking available on site and if none is available then itâs a âfind parking in the street at your own riskâ unfortunately. Fortunately, I was able to find parking, however it is limited.