Ratings based on 123 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 27, 2024 on Expedia
Todo muy bien.
by A traveller
Posted Nov. 12, 2023 on Expedia
Walkable to the tourist places restroom could of been a little bigger
by A traveller
Posted Nov. 5, 2023 on Expedia
The bathroom was not clean, a lot of black mold in the shower that was never cleaned. The toilet has no cover studies have shown no lid leads to fecal matter going everywhere. Toilet paper is super thin. SUPER NOISY, you will have a hard time going to sleep and will be waken up super early, there is a window in the bathroom that opens up to the hallways and I’m guessing that’s the reason I’d wake up smelling sewage early in the mornings. Room was 301 do not get a room close to the street it will be noisy, green bed pillows and covers are so old they are smelly like they are never washed. Towels were so worn out they were see thru you couldn’t dry yourself with that and they are definitely toddler sized.
by A traveller
Posted Jul. 17, 2023 on Hotels
The room is too small no air dryer no iron just the room
by A traveller
Posted Jul. 16, 2023 on Expedia
Rented the standard room and stayed there only for one day after realizing the bathroom was too small and room had no windows.
Decided to upgrade to a room with balcony which was perfect. The size of the bathroom was also a good size which included a jacuzzi. The balcony view was very nice which let you take in a great view of San Juan de Los Lagos.
by A traveller
Posted Jul. 6, 2023 on Expedia
by A traveller
Posted Jun. 4, 2023 on Expedia
The kids love the pool.
by A traveller
Posted Mar. 5, 2023 on Expedia
Good location but I did not felt safe
Comment from Hotel Management
Apr. 10, 2023 by Irma Lizeth, Hotel Management
Hello,good afternoon.We are very sorry thast it felt like this there,since it is a very safe place here
by A traveller
Posted Jan. 17, 2023 on Expedia
Hotel, was very very noisy, beds are extremely hard. Lobby service was great and the coffee, but probably won’t stay here again.
by A traveller
Posted Nov. 30, 2022 on Expedia
Very nice and helpful service. Will be my “go to” for this town.
Comment from Hotel Management
Dec. 23, 2022 by adriana, Hotel Management
Gracias por alojarte aqui.! tu opinion es muy importante para nosotros.
