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DoubleTree by Hilton San Juan

4.0 star property
4-star family-friendly resort near Calle Loiza, connected to a shopping center

Choose dates to view prices

Photo gallery for DoubleTree by Hilton San Juan

Beach nearby, free beach shuttle, sun loungers, beach umbrellas
2 bars/lounges
Sports facility
Premium bedding, in-room safe, blackout drapes, soundproofing
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

View in a map
105 Avenida de Diego, San Juan, 00914
  • Place, Calle Loiza
    ‪1 min walk‬
  • Place, Museo de Arte de Puerto Rico
    ‪4 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪17 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for King Room With Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

King Room With Garden View

  • Sleeps 2

View all photos for Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Room, Multiple Beds, Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, Multiple Beds, Garden View

9.0 out of 10
Wonderful
(8 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout drapes, soundproofing

Room 1 King Bed, Corner

9.6 out of 10
Exceptional
(13 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Queen Room

  • Sleeps 3

View all photos for Queen Room With Murphy Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Queen Room With Murphy Bed

  • Sleeps 4

View all photos for Queen Room With Garden View And Murphy Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Queen Room With Garden View And Murphy Bed

  • Sleeps 4

View all photos for Queen Room With Balcony And Murphy Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Queen Room With Balcony And Murphy Bed

  • Sleeps 4

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Tower

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

7.8 out of 10
Good
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe 1 King Garden View

8.4 out of 10
Very good
(5 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(75 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard 1 Queen Bed

8.8 out of 10
Excellent
(68 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 1 King Corner Mobility Accessible Roll In Shower

Premium bedding, in-room safe, blackout drapes, soundproofing

1 King Corner Mobility Accessible Roll In Shower

  • Sleeps 2

View all photos for King Room With Balcony And Pool View

Premium bedding, in-room safe, blackout drapes, soundproofing

King Room With Balcony And Pool View

  • Sleeps 2

View all photos for King Room-High Floor

Premium bedding, in-room safe, blackout drapes, soundproofing

King Room-High Floor

  • Sleeps 2

View all photos for Tower King Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Tower King Room

  • Sleeps 2

View all photos for Corner King Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Corner King Room

  • Sleeps 2

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About the area

San Juan

Santurce stay.At this Santurce resort, you'll be within a 5-minute walk of Calle Loiza and Museo de Arte de Puerto Rico. Condado Beach and Jose Miguel Agrelot Coliseum are also within 3 miles (5 km).
View more Resorts in San JuanOpens in a new window

What's nearby

  • Calle Loiza - 1 min walk - 0.0 km
  • Museo de Arte de Puerto Rico - 4 min walk - 0.4 km
  • Plaza del Mercado - 9 min walk - 0.8 km
  • Casino del Mar at La Concha Resort - 17 min walk - 1.4 km
  • Condado Beach - 4 min drive - 3.7 km

Getting around

  • Hato Rey Station - 3 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪Bebo's Cafe - ‬2 min walk
  • ‪River China - ‬8 min walk
  • ‪Cafe Pierre - ‬1 min walk
  • ‪173 - ‬2 min walk
  • ‪Lechonera El Rincón De Diego - ‬2 min walk

About this property

DoubleTree by Hilton San Juan

4-star family-friendly resort near Calle Loiza, connected to a shopping center
DoubleTree by Hilton San Juan offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this resort measures 7000 square feet (650 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the family-friendly DoubleTree by Hilton San Juan. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco San Juan resort.

  • 1 building
  • 184 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 2008
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
DoubleTree by Hilton San Juan offers 184 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, bathrobes, and complimentary toiletries.

This San Juan resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

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Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

Reviews

DoubleTree by Hilton San Juan Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 665 out of 1004 reviews
Rating 8 - Good. 200 out of 1004 reviews
Rating 6 - Okay. 77 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

Reviews

2/10 Terrible

Krishna

Disliked: Cleanliness, staff & service
No free Parking break
Stayed 2 nights in Oct 2025

6/10 Okay

Letisia

Liked: Cleanliness, staff & service
Property could use some minor upgrades. Jacuzzi filter exposed which caused me to suffer a major sprain. I will not return.
Stayed 2 nights in Sep 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from Home

This is our home away from home for over 20 years, anytime I have to stay in San Juan. Supermarket across the street, at least 5 restaurants within walking distance, staff always polite, rooms always clean. Any thing you need they can find, plus free shuttle to the beach.
Stayed 1 night in Sep 2025

10/10 Excellent

Isela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Angela, Jamaica Plain

Stayed 2 nights in Sep 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about this stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Vickie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

ERITH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very. Lean and close to shopping areas
Stayed 6 nights in Aug 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very friendly nice and clean
Stayed 6 nights in Aug 2025

10/10 Excellent

Leovannie

Liked: Cleanliness, staff & service, property conditions & facilities
Good Services!
Stayed 1 night in Aug 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at this property several times over the last 5 years. Each time, the staff has been welcoming and wonderful and the experience is consistent visit to visit. There is easy access to a grocery store for any unexpected needs and a convenience store on site as well. The bar staff is always incredible and friendly. The private beach is perfect for days that you want to relax. We love the chats with the hotel concierge as they drive to the beach. Highly recommend this hotel, especially for the staff who make it feel like home away from home.
Stayed 9 nights in Aug 2025

10/10 Excellent

Denise Zamora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! There is a 24hr Super Market right across the street, the beach 2 short blocks away, the pool and gym is open 24 hrs. Great restaurant Bebo’s Cafe the next block over (walk there), Starbucks and so much more! The staff was great and friendly. I highly recommend it!
Stayed 5 nights in Aug 2025

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jeanette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all nice and friendly. Loved having 24 hour pool access. Would definitely book here again.
Stayed 5 nights in Jul 2025

10/10 Excellent

JULIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! My wife and I wanted to stay at a really nice hotel with all the amenities but still be in the local area to explore San Juan . This hotel met all of our needs! We stayed for 5 days and did not rent a car. Uber rides average about $5 , and we went everywhere. Many restaurants within walking distance and the 24 hr supermarket across the street was a major plus! All the staff was amazing , ready and willing to assist. If you want the best cortadito in town, go visit Didi in the mornings at the gift shop. Hands down one of the best experiences of our lives , would definitely book again.
Stayed 5 nights in Aug 2025

8/10 Good

shenelle Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 6 nights in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Raghu Rama Giri Prasad Chemala

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very clean with good amenities including a 24 hour pool and shuttle serving to and from the beach. This hotel is centrally located being close to La placita, the coliseum, shopping, food, a 24 hour supermarket directly across the street and the beach (3 blocks away). The staff was very sweet and accommodating in every aspect. I will definitely stay here again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Kenneara

Travelled with partner
Liked: Property conditions & facilities
I liked the location and how close it was to everything .
Stayed 3 nights in Aug 2025

6/10 Okay

Juliette

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Linda, Seattle

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

JOHANNY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 1 night in Aug 2025

10/10 Excellent

Anabell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice! The hotel is clean and the pool is open 24/7. Every floor has an ice machine and filtered water. The hotel location is great! Near super market, eateries and beach.
Stayed 7 nights in Aug 2025

10/10 Excellent

Gwendolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and helpful.
Stayed 3 nights in Aug 2025