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Hyatt House San Juan

3.5 star property
3.5-star hotel near Distrito T-Mobile

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Photo gallery for Hyatt House San Juan

Outdoor pool
Terrace/patio
Free daily buffet breakfast
Suite, 1 Bedroom, Bay View (San Juan) | View from room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
  • Place, Sheraton Casino
    ‪4 min walk‬
  • Place, Distrito T-Mobile
    ‪5 min walk‬
  • Place, Puerto Rico Convention Center
    ‪8 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

View all photos for One Bedroom King Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom King Suite

9.0 out of 10
Wonderful
(22 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite King

Studio Suite King

Studio Suite King

9.4 out of 10
Exceptional
(36 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Guestroom King View

Guestroom King View | Private kitchen

Guestroom King View

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan)

9.0 out of 10
Wonderful
(18 reviews)
  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | Restaurant

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)
  • Bay view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | View from room

Suite, 1 Bedroom, Bay View (San Juan)

9.2 out of 10
Wonderful
(10 reviews)
  • Bay view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

9.0 out of 10
Wonderful
(8 reviews)
  • Bay view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed)

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

9.0 out of 10
Wonderful
(14 reviews)
  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Den, No Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Den, No Sofabed)

9.2 out of 10
Wonderful
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower, Bay View

Suite, 1 King Bed, Roll-in Shower, Bay View

Suite, 1 King Bed, Roll-in Shower, Bay View

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Roll-in Shower (view)

Suite, Roll-in Shower (view)

Suite, Roll-in Shower (view)

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible Bathtub, Bay View

Suite, Accessible Bathtub, Bay View | Bathroom

Suite, Accessible Bathtub, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Bathtub, Bay View

Suite, Bathtub, Bay View

Suite, Bathtub, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

San Juan

Santurce stay.Within a 10-minute walk of this Santurce hotel, you'll find Distrito T-Mobile and Pan American Pier. Also, Puerto Rico Convention Center is within half a mile (1 km) and Escambron Beach is within 2 miles (3 km).

What's nearby

  • Sheraton Casino - 4 min walk - 0.4 km
  • Distrito T-Mobile - 5 min walk - 0.5 km
  • Puerto Rico Convention Center - 8 min walk - 0.7 km
  • Condado Beach - 16 min walk - 1.4 km
  • Escambron Beach - 20 min walk - 1.7 km

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Medalla Arena - ‬6 min walk
  • ‪Metropol Restaurant & Bar - ‬5 min walk
  • ‪Pudge’s Pizza - ‬6 min walk
  • ‪Patria Yards - ‬4 min walk
  • ‪Sazon Cocina Criolla - ‬6 min walk

About this property

Hyatt House San Juan

3.5-star hotel near Distrito T-Mobile
Hyatt House San Juan offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

There are 2 meeting rooms available. A terrace, barbecue grills, and an arcade/game room are also featured at the business-friendly Hyatt House San Juan. An area shuttle within 3 miles and a beach shuttle are free. Parking is available for a fee.

This 3.5-star San Juan hotel is smoke free.

  • 126 guestrooms or units
  • 6 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Hyatt House San Juan offers 126 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Hyatt Place San Juan
Santurce
  • Pool
  • Breakfast included
  • Pet friendly
  • Waterslide
4.5 out of 5, Wonderful, 1,584 reviews
The price is CA $243
CA $340 total
includes taxes & fees
May 3 - May 4
Hyatt Place San Juan

Property amenities

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free beach shuttle
  • Onsite parking available only on request
  • Self parking on site (USD 18 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 54.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18.00 per night
  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Frequently asked questions

How close is Hyatt House San Juan to the airport?

Hyatt House San Juan is 6.6 mi (11-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt House San Juan?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Hyatt House San Juan on May 3, 2026 start from CA $243, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt House San Juan have an airport shuttle?

Airport shuttle services are not available at Hyatt House San Juan.

How close is Hyatt House San Juan to the beach?

This hotel is a short 13-minute walk from Condado Beach and 1.4 mi (4-min drive) from Escambron Beach. Don't forget your sunscreen!

Does Hyatt House San Juan offer free breakfast?

Hyatt House San Juan offers free buffet breakfast on weekdays between 6:30 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Hyatt House San Juan?

No, there is no casino at this hotel, but Sheraton Casino (4-min walk) and Casino Metro (5-min walk) are nearby.

What time is check-in at Hyatt House San Juan?

Check-in start time: 4 PM; Check-in end time: 6 AM.

Is there free parking at Hyatt House San Juan?

Free parking is not available at this hotel. Self parking is available for USD 18.00 per night.

Does Hyatt House San Juan have a pool?

Hyatt House San Juan features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hyatt House San Juan have a restaurant?

Hyatt House San Juan is home to H Bar, which features light fare.

Does Hyatt House San Juan have a spa?

There are no spa services available at this hotel.

How close is Hyatt House San Juan to downtown San Juan?

Hyatt House San Juan is 2 mi away from San Juan.

Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 702 out of 1007 reviews
Rating 8 - Good. 185 out of 1007 reviews
Rating 6 - Okay. 59 out of 1007 reviews
Rating 4 - Poor. 30 out of 1007 reviews
Rating 2 - Terrible. 31 out of 1007 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to cruise port
Stayed 1 night in Feb 2026

10/10 Excellent

francisco

Stayed 2 nights in Feb 2026

10/10 Excellent

Elie

Great
Stayed 2 nights in Jan 2026

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Claudia at front desk went out of her way and always smiling. Very impressed
Stayed 1 night in Jan 2026

8/10 Good

Joy

Liked: Amenities
Front desk staff went above and beyond. Room was nice & big ( we had a king suite). However housekeeping did not replenish towels. Breakfast buffet nice for a hotel. Would stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Javier

Stayed 2 nights in Jan 2026

8/10 Good

William

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The place is spotless , but for the pricing paid the breakfast is poorly served, one guy doing several omelettes at the time , long waiting and are served burned!!
Stayed 1 night in Jan 2026

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place. We used the shuttle service which was greatly appreciated.
Stayed 1 night in Jan 2026

8/10 Good

Pamela, LaGrange

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay. The room was clean and quiet. The hotel location is great and the shuttle was helpful. We did have an issue one night where we woke up at 3:00 am because we were smelling smoke. We contacted the employee on duty who cam to the room. He could smell the smoke and said the ventilation system was "Hot". We asked for a different room and he told us they were full but he would report the issue to the morning staff. We checked with the manager and he had not reported anything. We asked what was going to be done and they sent maintenance to check. They did not find anything so we could not change rooms. We were told maybe somebody was cooking. I laughed because I know the difference between food cooking and electrical smoke. They should treat guests better when reporting an issue in the room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kelly-Ann

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff were friendly, food at the bar was good.
Stayed 1 night in Oct 2025

4/10 Poor

Joseph

Liked: Cleanliness
Disliked: Property conditions & facilities
If you expect functional AC in a hotel, look elsewhere. I stayed 2 nights previous to arriving for a cruise. I first checked into a room that was humid and smelled like mildew. I tried waiting for it to clear out, but it never did, so I contacted the front desk. (I had to go down to the lobby because the "Front Desk" button on the phone never gave anything other than a busy tone.) They moved me to a downgraded room that indeed smelled better, but was more like being in a pool -- humid and smelled of chlorine. In addition, the fridge in the new room was broken and ice had melted onto the floor. I asked a couple of other guests in the elevator if their rooms were also humid and they said yes. All of the hallways were the same. I get that this is a humid climate, and I'd just deal with it if this was a budget hotel, but for $300 a night in a mainstream hotel chain, I don't feel this is acceptable.
Stayed 2 nights in Jan 2026

10/10 Excellent

William

Stayed 1 night in Jan 2026

2/10 Terrible

Edgardo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Couple of times on these hotel and the last stay they gave me the smallest room. High cost, poor room. Me and my family are very dissapointed with tiny room assigned on this last stay.
Stayed 2 nights in Jan 2026

2/10 Terrible

cristina

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The room that I reserved and paid ten months in advance (one bedroom king suit) wasn’t available and they put me in a regular two queen bedroom.
Stayed 2 nights in Jan 2026

10/10 Excellent

Deanna

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Jan 2026

8/10 Good

Achal

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2026

6/10 Okay

Pamela

Liked: Staff & service, room comfort
The staff was very helpful and we enjoyed the breakfast options.
Stayed 3 nights in Jan 2026

10/10 Excellent

Barbara

Room was spotless, friendy staff. Breakfast was great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good service was great.
Stayed 4 nights in Dec 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

4/10 Poor

Rick

Liked: Cleanliness, amenities
I was not advised at checkin that I should not drink the water in room.
Stayed 1 night in Jan 2026

4/10 Poor

Rick

Liked: Cleanliness
room, staff, checkin, breakfast variety
Stayed 8 nights in Dec 2025

10/10 Excellent

Grisselle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, solo que el horario del desayuno debería ser hasta más tarde.
Stayed 2 nights in Jan 2026