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Room 5: Relaxed City Haven in Santurce

2.0 star property
Hotel near Puerto Rico Convention Center in San Juan

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Photo gallery for Room 5: Relaxed City Haven in Santurce

Self parking (USD 10 per day)
Reception
Reception
Terrace/patio
Standard Double Room

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available

Explore the area

View in a map
669 Monserrate St, Puerto Rico, San Juan, San Juan, 00907
  • Place, Casino del Mar at La Concha Resort
    ‪15 min walk‬
  • Place, Sheraton Casino
    ‪18 min walk‬
  • Place, Puerto Rico Convention Center
    ‪20 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

San Juan

Santurce stay.Your stay at this Santurce hotel places you within 2 miles (3 km) of Condado Beach and Pan American Pier. Casino del Mar at La Concha Resort and Puerto Rico Convention Center are also within 3 miles (5 km).

What's nearby

  • Plaza del Mercado - 11 min walk - 0.9 km
  • Casino del Mar at La Concha Resort - 15 min walk - 1.3 km
  • Sheraton Casino - 18 min walk - 1.6 km
  • Puerto Rico Convention Center - 20 min walk - 1.7 km
  • Distrito T-Mobile - 3 min drive - 1.7 km

Getting around

  • Domenech Station - 6 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 23 min drive

Restaurants

  • ‪Esquina Watusi - ‬4 min walk
  • ‪Miramar Food Truck Park - ‬3 min walk
  • ‪Machete - ‬4 min walk
  • ‪Kemuri - ‬2 min walk
  • ‪Identidad Cocktail Bar - ‬4 min walk

About this property

Room 5: Relaxed City Haven in Santurce

Hotel near Puerto Rico Convention Center in San Juan
Room 5: Relaxed City Haven in Santurce offers its guests express check-out. Public spaces have free WiFi. Parking is available for a fee.
  • 1 guestroom or unit
  • Express check-out
This San Juan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 10 per day)
  • Limited onsite self parking

Accessibility

  • No elevator

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets: USD 15 per pet, per day
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 10 per day
  • Pet fee: USD 15 per pet, per day
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property only accepts cash. For guests' safety, the property includes window guards in each accommodation.

Property is also known as

Relaxing Room In Monserrate Hotel Luz
Room 5: Relaxed City Haven in Santurce Hotel
Room 5: Relaxed City Haven in Santurce San Juan
Room 5: Relaxed City Haven in Santurce Hotel San Juan

Room 5: Relaxed City Haven in Santurce Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 10 reviews
Rating 8 - Good. 0 out of 10 reviews
Rating 6 - Okay. 3 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

7.6/10

Cleanliness

5.6/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Karla

Disliked: Cleanliness, staff & service
It has potential, but the room could be cleaner. I was not able to find a staff member to share my concerns.
Stayed 3 nights in Aug 2025

2/10 Terrible

Jose

Stayed 5 nights in Aug 2025

2/10 Terrible

Jose

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are tiny and have only one staff. Also no electricity and i still haven't recieved my refund from Travelocity eventhough the property approved the refund.
Stayed 5 nights in Aug 2025

10/10 Excellent

Madyson Leigh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how simple everything was ! Our room was very cute ! Area is quiet and has parking !
Stayed 2 nights in Jul 2025

6/10 Okay

Michael

Liked: Staff & service, amenities
The room was clean. TV didn't work. A/C in room 5 makes a grinding sound every 5 minutes or so. Great room for resting when everything works. Modern bathroom. Hospitable and kind host.
Stayed 1 night in Jun 2025

10/10 Excellent

mariam

Liked: Cleanliness, property conditions & facilities
Clean and just as advertised
Stayed 1 night in May 2025

10/10 Excellent

Tatianna

Stayed 3 nights in Apr 2025

10/10 Excellent

Glerisbell

Liked: Cleanliness, property conditions & facilities
Cobran $10 por noche por parking creo que eso no debe ser asi pero por lo demas esta super limpio y la gente del servicio son muy amables.
Stayed 2 nights in Apr 2025