Note fondée sur 580 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,3 Service et personnel
2,9 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 mars 2024 par Manager, Gestion de l’hôtel
Hello Geethanjali, We appreciate you taking the time to share your experience with us. If there are any specific concerns or feedback you would like to share, please reach out to our team so we can address them directly. Your comfort and satisfaction are our top priorities, and we hope to welcome you back for an improved stay.
par un voyageur
Publié le 8 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 mars 2024 par Manager, Gestion de l’hôtel
Hello Trinity,We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us directly with any feedback you'd like to share so we can address any concerns you may have.
par un voyageur
Publié le 8 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Carlos,We appreciate you choosing our hotel for your stay. Should you have any concerns or feedback you'd like to share, please don't hesitate to contact us directly. We hope to welcome you back for a better experience in the future.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 mars 2024 par Manager, Gestion de l’hôtel
Hello Arty,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.
par un voyageur
Publié le 3 mars 2024 sur Expedia
The staff was very nice to us, always tried to accommodate us no matter what we needed, and for that I am grateful.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Hello Dan,We are delighted to hear that our staff provided you with exceptional service during your stay. Our team takes great pride in creating a welcoming atmosphere for all our guests. Your kind words are truly appreciated, and we hope to welcome you back in the future.
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Hello Jose, We are sorry to hear that your experience fell short of expectations. Please feel free to contact us directly to share any details of your stay so we can address them accordingly.
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2024 par Manager, Gestion de l’hôtel
Hello Ralph, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We want to ensure all our guests have a positive experience at our hotel.
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Bed sheets had big stain, blanket had burn holes, room smelt musty, floors were dirty, other than that it was so so
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Manager, Gestion de l’hôtel
Hello Richard,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We will share your comments with our housekeeping team for their immediate attention. Our goal is to provide a pleasant stay for all our guests and we hope to have the opportunity to welcome you back in the future.
par un voyageur
Turn off the light Motel 6
Publié le 10 févr. 2024 sur HotelsIt was horrible. People smoked outsude our room and it came through air conditioner! Motel did nothing. Only had sheets and they were wet. Avoid motel 6 on I35 in san marcos tx. People were horrible. We heard and smelled them all night!
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Manager, Gestion de l’hôtel
Hello Lori,Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable and pleasant environment for all our guests. We encourage you to contact our management directly to further discuss your concerns. Your feedback is important to us in order to improve our services.
par un voyageur
Publié le 3 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Manager, Gestion de l’hôtel
Hello Brenda Vanessa,Thank you for rating us 5 stars! We're delighted to hear that you enjoyed your stay with us. We strive to provide exceptional service and a memorable experience for our guests. If there is anything else we can assist with, please don't hesitate to reach out. We look forward to welcoming you back in the future.
