Ratings based on 908 Guest Reviews
Hear it directly from our travellers
2.7 Room cleanliness
3.2 Service & staff
2.7 Room comfort
2.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 22, 2024
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Comment from Hotel Management
May 1, 2024 by Brand Experience Team, Hotel Management
Hi Brittani, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
by A traveller
Posted Mar. 18, 2024 on Hotels
Comment from Hotel Management
Mar. 29, 2024 by Nancy Y., Hotel Management
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
by A traveller
Posted Mar. 17, 2024 on Expedia
Comment from Hotel Management
Mar. 29, 2024 by Nancy Y., Hotel Management
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6
by A traveller
Posted Mar. 15, 2024 on Hotels
Shower would clog up
Roaches were all around
Linen was old
Towels had to go take used ones to replace new ones to office
Comment from Hotel Management
Mar. 27, 2024 by Brand Experience Team, Hotel Management
Hi Miguel,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
by A traveller
Posted Mar. 14, 2024 on Expedia
It wasn’t clean.
Comment from Hotel Management
Mar. 27, 2024 by Brand Experience Team, Hotel Management
Hi Mia,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
by A traveller
Posted Feb. 18, 2024 on Expedia
Smells mariguana, outside property not clean,no cold water on sink,heater not working,32 inch tv outdated,shower tub with yellow stains,bed sheets with cigarettes burnt holes,
Comment from Hotel Management
Feb. 28, 2024 by Brand Experience Team, Hotel Management
Hi Armando,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
by A traveller
Posted Jan. 2, 2024 on Expedia
by A traveller
Posted Dec. 28, 2023 on Expedia
by A traveller
Posted Dec. 16, 2023
The room was not very clean. Dirt behind the door on the floor. Dirt by the air conditioner/heater. An M&m piece on the top blanket (I don't have any m&m's).
I reserved a room with a queen bed because it had a bathtub, however the plug for the bathtub was missing and I had to use a plastic bag to hold the water in.
The host was very nice though, and when I locked myself out of my room almost instantly, she was very helpful.
No refrigerator or microwave in room.
Comment from Hotel Management
Dec. 26, 2023 by Brand Experience Team , Hotel Management
Hi Lori, We appreciate the wonderful rating. Thank you for bringing your concerns to our attention. This will help us to significantly improve our guest experience. Kaur J. #team6
by A traveller
Posted Dec. 15, 2023 on Expedia
No hot water!!
Comment from Hotel Management
Dec. 26, 2023 by Brand Experience Team, Hotel Management
Hi Jerry, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6
