Points faibles : Service et personnel, confort de la chambre
No hot water + white neon lighting everywhere
Feels more like a hospital room than a center of town hotel.
The check in process is a bit annoying (forced to call them as they donât even have an email to send all the info they request)
Only one of us had hot water in the shower in the morning. Paying 100⏠for that was not ok
Pension op unieke locatie midden in het oude centrum/uitgaansgebied van Donostia/San SebastiĂĄn. Het ligt op korte loopafstand van het strand (5 min.) en ook het nieuwere gedeelte van San SebastiĂĄn is niet ver te voet of met openbaar vervoer. De hotelkamer die wij hadden was uitgerust met een klein keukentje met alle benodigdheden erin (pannen, borden en andere benodigdheden). Verder had de kamer een geblindeerde raam en dus geen uitzicht op de straat maar wel een plat dak/terras (zonder meubels). Al met al een fijn pension. Let op geen kinderen onder 11 toegestaan, voor ons werd een uitzondering gemaakt omdat ze er te laat achterkwamen.
At first, I was happy with service as the pension is central in the old town and next to the port and beach. I was also allowed to enter the room early by 12 pm as I arrived directly from the airport.
However, it was difficult to get confirmation of details for me to be able to get into the property, and the woman cleaning was the only one around to talk to and unable to help out.
It is also a pain to have to use keys to open and close the bathroom and bedroom all the time. However, at the same time, it does provide a sense of privacy and safety.
I had a long day out and was looking forwards to my night sleep. However, I was shocked to wake up in the middle of the night by 4.30 am with both the TV and air conditioning coming on at the same time!!!. Both remote controls were on the bedside table so I was left feeling as if someone had direct access to them or they were set up on alarm from previous tenants!?.
I couldnât sleep for a couple of hours after that experience and nobody to talk to about it at that time of the night!!. I managed to sleep until 10.30am and woke up feeling tired and as if I had waisted my morning.
I would not stay again but I realised afterwards that I had booked a similar accommodation in Vitoria and was concerned about it.