Ratings based on 178 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 28, 2024 on Expedia
Comment from Hotel Management
Apr. 1, 2024 by Hotel Villa Santa Catarina, Hotel Management
Muchas gracias por su calificación. Nos alegra que haya tenido una experiencia agradable con nosotros. Esperamos poder volver a recibirlo en un futuro cercano.
5 out of 5
by A traveller

A little piece of paradise in Palopo.

Posted Feb. 26, 2024 on Hotels
The staff are amazing! The waiters, gardeners and cleaners couldn’t do any more to make this an excellent stay. The hotel is in a less busy village but a tuk tuk ride of ten mins to the busier Panajachel. This hotel is set in beautiful gardens by Atitlán lake. The pools are a delight. The food was well cooked and professionally served with attention to detail. Tastefully decorated with Guatemalan paintings and objects which reflect the Mayan culture. We will return and thoroughly recommend.
5 out of 5
by A traveller

Posted Feb. 21, 2024 on Hotels
excellent place quality price, I would only improve the mattress on the beds
Comment from Hotel Management
Apr. 1, 2024 by Hotel Villa Santa Catarina, Hotel Management
Muchas gracias por sus comentario. Nos alegra que haya tenido una experiencia agradable con nosotros. Esperamos poder volver a recibirlo en un futuro cercano. Tomaremos en cuenta el comentario sobre la cama.
5 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
This hotel is absolutely beautiful! There is a beautiful pool, a thermal springs hot pool, a game room with pool and ping pong, and gorgeous grounds. The rooms are comfortable and very nice. The dining is nice, but the food is ok. Having said that, the dining in the area, including Panajachel, is only average. Very safe place. It is right by the lake.
Comment from Hotel Management
Apr. 1, 2024 by Hotel Villa Santa Catarina, Hotel Management
Muchas gracias por sus comentario. Nos alegra que haya tenido una experiencia agradable con nosotros. Esperamos poder volver a recibirla en un futuro cercano.
4 out of 5
by A traveller

Charm in Santa Catarina

Posted Feb. 17, 2024 on Hotels
I wanted to be away from hustle and hustle of the larger towns and was very happy with this charming and well appointed hotel. The only negative was the weak or non existant WiFi signal. But since i was trying to decompress I guess it worked out.
Comment from Hotel Management
Feb. 19, 2024 by Hotel Villa Santa Catarina, Hotel Management
Muchas gracias por sus comentarios. Nos alegra que hay tenido una agradable experiencia con nosotros. Tomaremos en cuenta la observación sobre el WIFI. Esperamos poder volver a recibirlo en un futuro cercano.
5 out of 5
by A traveller

Posted Feb. 15, 2024 on Hotels
Comment from Hotel Management
Feb. 19, 2024 by Hotel Villa Santa Catarina, Hotel Management
Muchas gracias por su calificación. Nos alegra que haya tenido una agradable experiencia con nosotros. Esperamos poder volver a recibirlos en un futuro cercano.
5 out of 5
by A traveller from Los Ángeles

Posted Feb. 12, 2024 on Expedia
Congratulations everything was perfect for the occasion, we will be back
Comment from Hotel Management
Feb. 19, 2024 by Hotel Villa Santa Catarina, Hotel Management
Muchas gracias por sus comentarios. Nos alegra que haya tenido una agradable experiencia con nosotros. Esperamos poder volver a recibirlos en un futuro cercano.
4 out of 5
by A traveller

Posted Feb. 8, 2024 on Expedia
Comment from Hotel Management
Feb. 19, 2024 by Hotel Villa Santa Catarina, Hotel Management
Muchas gracias por su calificación. Nos alegra que haya tenido una agradable experiencia con nosotros. Esperamos poder volver a recibirlos en un futuro cercano.
5 out of 5
by A traveller

Posted Jan. 30, 2024 on Expedia
Comment from Hotel Management
Feb. 19, 2024 by Hotel Villa Santa Catarina, Hotel Management
Muchas gracias por sus comentarios. Nos alegra que haya tenido una agradable experiencia con nosotros. Esperamos poder volver a recibirlos en un futuro cercano.
5 out of 5
by A traveller

Posted Jan. 27, 2024 on Expedia
Todo bien
Comment from Hotel Management
Jan. 28, 2024 by v, Hotel Management
Gracias por su comentario, es muy importante para nosotros.Esperamos vuelva pronto.