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Camino Real Hotel

4.5 star property
Family-friendly 4.5-star hotel near Santa Cruz Zoo

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Photo gallery for Camino Real Hotel

Indoor pool, outdoor pool, pool umbrellas
Deluxe Room, 2 Queen Beds
Reception
Master Suite
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Breakfast included
  • Free WiFi

Explore the area

Map
Av. San Martín y 4to. Anillo, Equipetrol Norte, Santa Cruz, 2130
  • Ventura Mall
    ‪3 min walk‬
  • Santa Cruz Zoo
    ‪17 min walk‬
  • Plaza 24 de Septiembre
    ‪5 min drive‬
  • Santa Cruz (VVI-Viru Viru Intl.)
    ‪21 min drive‬

Room options

View all photos for Royal Room

Royal Room

Royal Room

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite

Suite

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

View from room

Deluxe Single Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • 94 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Poolside

Deluxe Room, 2 Queen Beds, Poolside

Deluxe Room, 2 Queen Beds, Poolside

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Santa Cruz

Close to airport.Stay at this Santa Cruz hotel and you'll be within half a mile (1 km) of Ventura Mall and 2 miles (3 km) of Santa Cruz Zoo. Municipal Library and Ethno-folkloric Museum are also within 3 miles (5 km).

What's nearby

  • Ventura Mall - 3 min walk - 0.3 km
  • Santa Cruz Zoo - 17 min walk - 1.5 km
  • Plaza 24 de Septiembre - 5 min drive - 3.8 km
  • San Lorenzo Cathedral - 6 min drive - 4.2 km
  • Guembe Biocenter - 11 min drive - 7.6 km

Getting around

  • Santa Cruz de la Sierra Station - 18 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 24 min drive

Restaurants

  • ‪Serafina - ‬3 min walk
  • ‪Hard Rock Cafe Santa Cruz - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Vaca Morena - ‬5 min walk
  • ‪Republica - ‬4 min walk

About this property

Camino Real Hotel

Family-friendly 4.5-star hotel near Santa Cruz Zoo
Camino Real Hotel offers its guests a full-service spa, a waterslide, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the luxury Camino Real Hotel. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee.

Smoking is allowed in designated areas at this 4.5-star Santa Cruz hotel.

  • 175 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Camino Real Hotel offers 175 accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate dining areas. 32-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include massages.

Languages

English, Spanish

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Waterslide

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 28 2025 to June 16 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Camino Real Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BOB 115 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, cash, and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Camino Real Hotel Santa Cruz
Camino Real Santa Cruz
Camino Real Hotel Santa Cruz
Camino Real Santa Cruz
Hotel Camino Real Hotel Santa Cruz
Santa Cruz Camino Real Hotel Hotel
Hotel Camino Real Hotel
Camino Real
Camino Real Hotel Hotel
Camino Real Hotel Santa Cruz
Camino Real Hotel Hotel Santa Cruz

Camino Real Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 216 out of 386 reviews
Rating 8 - Good. 117 out of 386 reviews
Rating 6 - Okay. 35 out of 386 reviews
Rating 4 - Poor. 10 out of 386 reviews
Rating 2 - Terrible. 8 out of 386 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb Hotel. Lovely staff Pool area great. Close to everything in a good area.
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!! Staff, location and food outstanding. I go back every time I’m in Bolivia.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aleksandro, homer

Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful. You can tell that this is a great hotel because they treat their staff very well. They have worked here for years. Every visit the same staff that are happy and friendly. The food is great. Close to many attractions (mall, galleries and restaurants)
Stayed 2 nights in Feb 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. All amenities, near mall and shopping.
Stayed 2 nights in Jan 2025

8/10 Good

MARGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Pool area has lots of trees so plenty of shade even in the pool. But right beside busy street so there is quite a bit of noise. Also pool side rooms bathroom is very dated and needs an upgrade. But overall a very nice place to stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kyung, McLean

Liked: Staff & service
Good
Stayed 3 nights in Jan 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay at, really good location and the staff is super helpful and kind
Stayed 2 nights in Jan 2025

4/10 Poor

Jessica Bolivar

Travelled with family
Liked: Amenities
Disliked: Staff & service
rude personnel and was charged for even the smallest things, doesn’t offer much except for the two pools
Stayed 4 nights in Dec 2024

10/10 Excellent

Oscar, White plains

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yeah this place is beautiful and the whole staff is very helpful. I would like to add, if you love art like myself this is the hotel for you! I believe you can even purchase some of the artwork but don’t quote me. Will comeback.
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Stayed 3 nights in Dec 2024

8/10 Good

Mauro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for business

The hotel may have been five stars back in the glory days. Today, it’s a four at best. Although the infrastructure is extensive, the food is not bad, and the attention is okay, it is far from five stars. The location, if you have business or leisure around the area (Manzana 40, Green Tower), is excellent, as it is within walking distance of both. The hotel is great if you are not looking for luxury but for comfy and reliable for a few business days. We were upgraded to the best category room, but it looked more like a motel, and the smell of cigarettes in the corridors was foul.
Attractive convention center on the patio
Stayed 3 nights in Nov 2024

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ammenities were great
Stayed 1 night in Nov 2024

8/10 Good

Salomon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pros: Service, food, pool, location cons: rooms are outdated
Stayed 1 night in Nov 2024

8/10 Good

mario

Stayed 4 nights in Oct 2024

10/10 Excellent

Oscar

Liked: Staff & service, amenities, property conditions & facilities
loved the pool!
Stayed 2 nights in Jul 2024

10/10 Excellent

E Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Santa Cruz, Bolivia

Great location in Santa Cruz Bolivia, within walking distance of the Ventura Mall, the M40 building and Hipermaxi. Safe, comfortable and well maintained.
Stayed 9 nights in Aug 2024

10/10 Excellent

Sergio

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Great hotel
Stayed 2 nights in Aug 2024

8/10 Good

William

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave it 4⭐️ but I would go 4 1/2 IF I COULD. Everything was really good With the exception of checking in, and the knew rule they have at the pool. CHECK IN: At my check-in the girl was very dismiss some of the questions I had, and just made me feel like if I was a bother to her, Maybe because I had driven for about 19 hours and I look like crap. I came with a friend and his family as well and he also looks like crap. POOL🏊 : my family and my friends family went to the pool While I went to go get food, when my wife calls me and tells me that my girls are shivering outside of the pool and the pool guy would not give them a towel to dry up. This got me pretty upset because you have eight children shivering in the cold and you will not give them a towel because you need a card that nobody gave us when we checked in. The young man pointed to a paper sign at the towel station and said “it says you need a card on this paper sign“. How am I supposed to know or read from the lobby at my check-in that there was a sign somewhere outside that said I need a card. I think the card policy for the towels is absolutely absurd because of the caliber this hotel is supposed to be. I don’t think you get many Towel thieves, To cause you to enforce such a rule. 🤦🏻‍♂️ EVERYTHING ELSE WAS EXCELLENT 5⭐️: We stayed in the pool till dark and nobody Gave us a hard time. ⭐️⭐️DYAN⭐️⭐️ is a Jewel 💎. I would give that woman a raise. She always makes Our vacation special.
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Matias

Stayed 2 nights in Jul 2024

6/10 Okay

ALEJANDRO

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Good hotel and conveniently located. Staff was good except the guy at the pool. He charged us more than what we ordered and he made 2 drinks but barely had any alcohol. Be careful with the pool bar. Indoor pool was great and rooms are good.
Stayed 4 nights in Jul 2024

10/10 Excellent

Samuel

Stayed 6 nights in Jun 2024

8/10 Good

Sussel

Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Business traveller

Excelente!!!

Excelente hotel, muy confortable. Lo único malo es que no se puede desayunar con la ropa que saldrás al trabajo, hay mucho olor a comida en el restaurante y se queda en la ropa.
Stayed 2 nights in Apr 2024