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Hotel Puerta del Rey

Property class: 3
3-star hotel in Equipetrol

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Photo gallery for Hotel Puerta del Rey

A multi-level indoor swimming pool with a tiled floor, surrounded by balconies with metal railings, and a stone wall with plants.
A room with a sofa and a glass-top table, large windows with curtains, and a city view.
A buffet table with various food items including fruits, bread, and beverages.
A room with a bed, two chairs, a small table, and a window with curtains.
A reception area with a red wall, a reception desk, a red armchair, a glass coffee table with a vase, and a beige sofa.

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
Avenida Busch & calle el Salvador, Santa Cruz, Santa Cruz Department
  • Place, Arenal Park
    ‪17 min walk‬
  • Place, Plaza 24 de Septiembre
    ‪18 min walk‬
  • Place, San Lorenzo Cathedral
    ‪20 min walk‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, City View

A bedroom with a large bed, a nightstand, a window with curtains, and an air conditioning unit on the wall.

Standard Room, 1 Queen Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds, City View

A hotel room with a bed, a desk with a chair, a television, and an air conditioning unit.

Standard Twin Room, 2 Twin Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Suite

A bedroom with a bed, a nightstand, a lamp, a wooden door, and a television.

Comfort Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A bedroom with two beds, a wooden nightstand, a chair, a desk, and a large window with curtains.

Family Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the area

Santa Cruz

Equipetrol stay.Your stay at this Equipetrol hotel places you within 2 miles (3 km) of Municipal Library and Arenal Park. Patio Design LifeStyle Center and Guarani Nandereko Nomai Art and Culture Center are also within 2 miles (3 km).

What's nearby

  • La Recova Artisan Walk - 17 min walk - 1.5 km
  • Arenal Park - 17 min walk - 1.5 km
  • Plaza 24 de Septiembre - 18 min walk - 1.6 km
  • San Lorenzo Cathedral - 20 min walk - 1.7 km
  • Santa Cruz Zoo - 8 min drive - 2.5 km

Getting around

  • Santa Cruz de la Sierra Station - 15 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 29 min drive

Restaurants

  • ‪La Casa Del Gordo - ‬8 min walk
  • ‪Puro Café - ‬6 min walk
  • ‪Rue 170 - ‬12 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Manjar de Oro - ‬10 min walk

About this property

Hotel Puerta del Rey

3-star hotel in Equipetrol
WiFi is free in public spaces. Meeting rooms and coworking spaces are available. Free breakfast is served on weekdays. Event space at this hotel measures 22 square feet (2 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Hotel Puerta del Rey also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Self parking is free.

This 3-star Santa Cruz hotel is smoke free.

  • 21 guestrooms or units
  • Meeting rooms
  • 22 sq ft of conference space
  • 2 sq m of conference space
  • Buffet breakfast (free)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
Hotel Puerta del Rey offers 21 accommodations. This Santa Cruz hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is provided daily.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM

Things to do

  • 24-hour pool access

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Pool access is available 24-hours a day.

Property is also known as

Hotel Puerta del Rey Hotel
Hotel Puerta del Rey Santa Cruz
Hotel Puerta del Rey Hotel Santa Cruz

Frequently asked questions

How close is Hotel Puerta del Rey to the airport?

Hotel Puerta del Rey is 3.4 mi (13-min drive) away from the Santa Cruz (SRZ-El Trompillo) airport, the closest popular airport to the property.

Does Hotel Puerta del Rey have an airport shuttle?

Hotel Puerta del Rey offers an airport shuttle 24 hours a day, on request, for a charge of USD 25 per room, one-way.

Does Hotel Puerta del Rey offer free breakfast?

Yes, Hotel Puerta del Rey offers free breakfast.

Is there a casino at Hotel Puerta del Rey?

No, there is no casino at this hotel.

What time is check-in at Hotel Puerta del Rey?

Check-in start time: 1:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Puerta del Rey?

This hotel offers free self parking.

Does Hotel Puerta del Rey have a pool?

Hotel Puerta del Rey does not have a pool.

Does Hotel Puerta del Rey have a spa?

There are no spa services available at this hotel.

How close is Hotel Puerta del Rey to downtown Santa Cruz?

Hotel Puerta del Rey is 1 mi away from Santa Cruz.

Hotel Puerta del Rey Reviews

Reviews

5.0
Rating 10 - Excellent. 2 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 2 out of 12 reviews
Rating 2 - Terrible. 5 out of 12 reviews

4.8/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second stay

Simple, clean budget hotel
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option

Good hotel for the city, clean, fruendly staff, confortable
Stayed 3 nights in Dec 2023
Verified review

2/10 Terrible

It was really bad, no hot water, no laundry. I wouldn’t recommend this place
Stayed 3 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just did not feel safe
Stayed 11 nights in Dec 2023
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel precisando modernizar

O Hotel precisa de uma reforma, tudo muito antigo, falta manutenções, coisas quebradas, moveis rasgados, uma pena, mas os funcionários simpáticos e atenciosos.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel bem abaixo do esperado

Hotel bem localizado, porém não é como nas fotos, o hotel precisa de manutenção, parece abandonado, não tinham toalhas suficientes e os lençóis e camas eram de qualidade ruim. O café da manhã muito muito ruim praticamente sem opção, o chuveiro foi a única coisa que era boa do hotel, porém o ralo estava entupido e a água não tinha escoamento! Não recomendo!
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mal servicio sucio inseguro
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024