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Matum Hotel & Casino

3.5 star property
Enjoy the casino at this 3.5-star Santiago de los Caballeros hotel

Choose dates to view prices

Photo gallery for Matum Hotel & Casino

Relax by the pool surrounded by a soothing water feature and a beautifully landscaped deck.
Welcome to Matum, where a stylish reception area awaits with a beautifully designed desk and elegant tile flooring.
Welcome to Marum, where modern design meets convenience, with easy access to reception, event spaces, a bar, and Canal 29.
Conference room with seating for meetings and presentations.
Jade Chinese Cuisine offers a vibrant atmosphere with a prominent entrance and lush greenery.

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Gym
  • Pool

Explore the area

View in a map
Av. Las Carreras 1, Santiago de los Caballeros, Santiago
  • Monument to the Heroes of the Restoration
    ‪6 min walk‬
  • Casino Gran Almirante
    ‪2 min drive‬
  • Catedral de Santiago
    ‪3 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Room

Cozy retreat with a comfortable bed, nightstand, and wall-mounted mirror.

Executive Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Classic design with a large bed, nightstands, and a painting above, complemented by a wooden wardrobe and small table.

Presidential Suite

  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

Deluxe Double Room, Smoking, Balcony

  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite

Two beds with green bedspreads and matching pillows are positioned side by side, accompanied by a nightstand and a framed painting.

Junior Suite

  • City view
  • Sleeps 3
  • 2 Double Beds

About the area

Santiago de los Caballeros

In Santiago de los Caballeros .At this hotel, you'll be steps from Gran Teatro Del Cibao and within a 10-minute walk of Monument to the Heroes of the Restoration. Historic San Luis Fort Museum and Bella Terra Mall are also within 2 miles (3 km).

What's nearby

  • Monument to the Heroes of the Restoration - 6 min walk - 0.5 km
  • Bella Terra Mall - 15 min walk - 1.3 km
  • Casino Gran Almirante - 2 min drive - 2.1 km
  • Catedral de Santiago - 3 min drive - 2.2 km
  • Estadio Cibao - 4 min drive - 3.4 km

Getting around

  • Cibao Intl. Airport (STI) - 18 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬10 min walk
  • ‪El Tablón Latino - ‬6 min walk
  • ‪Amigos 24 Horas - ‬12 min walk
  • ‪El Parrillon Monumental - ‬11 min walk
  • ‪Wendy’s - ‬12 min walk

About this property

Matum Hotel & Casino

Enjoy the casino at this 3.5-star Santiago de los Caballeros hotel
Matum Hotel & Casino offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. A casino, a nightclub, and a terrace are also featured at Matum Hotel & Casino. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Santiago de los Caballeros hotel.

  • 41 guestrooms or units
  • Casino
  • Nightclub
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Matum Hotel & Casino offers 41 air-conditioned accommodations with minibars and safes. Digital television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on a limited basis.

Languages

English, French, Spanish

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  • Parking included
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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Casino
  • Children's pool
  • Gym
  • Nightclub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Chef service
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per room (roundtrip)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property is also known as

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Matum Hotel & Casino Hotel Santiago de los Caballeros

Matum Hotel & Casino Reviews

Reviews

6.8
Rating 10 - Excellent. 201 out of 776 reviews
Rating 8 - Good. 189 out of 776 reviews
Rating 6 - Okay. 160 out of 776 reviews
Rating 4 - Poor. 95 out of 776 reviews
Rating 2 - Terrible. 131 out of 776 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Anny

Poor service
Stayed 1 night in May 2025

6/10 Okay

quentin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Don't like how the pool close at 6pm
Stayed 2 nights in Apr 2025

10/10 Excellent

Wedler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Juan, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are Very nice people. Thanks!
Stayed 1 night in Mar 2025

10/10 Excellent

EURICA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Joelmilly

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Rosa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Met our expectations for a place to stay close to the monument.
Stayed 3 nights in Feb 2025

10/10 Excellent

Washington, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and the Dominican breakfast was delicious.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christian

Stayed 1 night in Jan 2025

2/10 Terrible

jhordan, Bronx

Stayed 4 nights in Feb 2025

10/10 Excellent

Efren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Angel Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno y buenas vistas.

Fue bueno en general, solo diría que la cama rechina y hay poca iluminación para quien va por trabajo y necesita trabajar en la habitación.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Sidney

Stayed 1 night in Jan 2025

10/10 Excellent

Woodline, Blue Hills

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

jose

Liked: Property conditions & facilities
Very good
Stayed 3 nights in Nov 2024

10/10 Excellent

Briel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

RUDDY, PHILADELPHIA

Stayed 1 night in Nov 2024

2/10 Terrible

Manuel

Stayed 1 night in Jan 2025

2/10 Terrible

Jaen

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very hard beds, all surroundings very old and broken down, average breakfast and charged for things we didn’t even touched. And also charged us for coffee bags that were in the room with no notice that they weren’t complementary
Stayed 1 night in Jan 2025

10/10 Excellent

Mariel, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Love
Stayed 1 night in Jan 2025