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Palmetto Hotel

3.0 star property
3-star hotel perfect for exploring Santiago de los Caballeros

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Photo gallery for Palmetto Hotel

Reception
Basic Double Room
Restaurant
Restaurant
Standard Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000
  • Bella Terra Mall
    ‪4 min walk‬
  • Casino Gran Almirante
    ‪14 min walk‬
  • Monument to the Heroes of the Restoration
    ‪3 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, laptop workspace, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Queen Bed

About the area

Santiago de los Caballeros

Heart of Santiago de los Caballeros.A stay at this Villa Olga hotel places you steps from Cinemacentro Cibao and within a 5-minute walk of Bella Terra Mall. Centro Leon and Casino Gran Almirante are also within 2 miles (3 km).

What's nearby

  • Bella Terra Mall - 4 min walk - 0.4 km
  • Casino Gran Almirante - 14 min walk - 1.2 km
  • Monument to the Heroes of the Restoration - 3 min drive - 2.4 km
  • Catedral de Santiago - 4 min drive - 3.9 km
  • Estadio Cibao - 5 min drive - 4.7 km

Getting around

  • Cibao Intl. Airport (STI) - 22 min drive

Restaurants

  • ‪Foodtropolis - ‬5 min walk
  • ‪Los Jefes Street Food - ‬8 min walk
  • ‪Mr. Grilled - ‬5 min walk
  • ‪Level Lounge - ‬6 min walk
  • ‪KGB Bistro - ‬5 min walk

About this property

Palmetto Hotel

3-star hotel perfect for exploring Santiago de los Caballeros
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Palmetto Hotel also features tour/ticket assistance, concierge services, and a water dispenser. Self parking is free.

This 3-star Santiago de los Caballeros hotel is smoke free.

  • 21 guestrooms or units
  • 5 levels
  • Full breakfast (free)
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • No smoking on site
  • Water dispenser
Palmetto Hotel offers 21 air-conditioned accommodations with complimentary bottled water. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Spanish

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palmetto Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros

Palmetto Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 174 out of 388 reviews
Rating 8 - Good. 127 out of 388 reviews
Rating 6 - Okay. 36 out of 388 reviews
Rating 4 - Poor. 28 out of 388 reviews
Rating 2 - Terrible. 23 out of 388 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Un poco ruidoso para mí gusto
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite hotels. It’s affordable, super convenient, and breakfast is included. You can’t beat this price. The only downside is that if you want to sleep in, this might not be the place for you.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ronald, Baltimore

Liked: Cleanliness
Everything
Stayed 3 nights in Nov 2024

6/10 Okay

Louis

Travelled with partner
There were many Roches
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Emiliano

Stayed 2 nights in Feb 2025

10/10 Excellent

Cirianny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Edwin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Very usefull hotel for a quick city trip. Love the location and the atention, very good condition rooms with comfy beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Abdulwahab, Santiago

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Good hotel to rest while passing through Santiago
Stayed 1 night in Dec 2024

10/10 Excellent

Luz

Stayed 4 nights in Oct 2024

10/10 Excellent

yoansel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Surindra

Liked: Cleanliness, staff & service, property conditions & facilities
Different
Stayed 3 nights in Jan 2025

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service. Clean place.
Stayed 2 nights in Nov 2024

2/10 Terrible

SANDY

Stayed 6 nights in Dec 2024

8/10 Good

Roselin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Lurdes

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Near hospital and central
Stayed 1 night in Jan 2025

2/10 Terrible

Lurdes

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Pequeno almoço muito fraco sem alternativa,nao fazem limpeza do quarto se nao pedir mos ,pedi informação na recepção ate agora estou a espera da resposta,de noite cliente gritavam no corredor e nada fizeram,roupa de cama nao muito limpa.hotel bem situado e com um potencial para ser melhor pena nao estar bem gerido
Stayed 1 night in Dec 2024

8/10 Good

norris

Stayed 1 night in Dec 2024

10/10 Excellent

Olga Lidia

Stayed 1 night in Nov 2024

10/10 Excellent

Andre

Business traveller
Liked: Amenities
Great value
Stayed 1 night in Nov 2024

8/10 Good

mildred

Liked: Cleanliness, staff & service, room comfort
The hotel is located in the city center. Great location. Good, clean stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Hector

Business traveller
Disliked: Amenities, property conditions & facilities
Hotel no es cómodo ni para pasar una noche. Habitación ruidosa , al estár sobre una vía transitada, no me fue posible dormir en toda la noche por los vehículos. El estacionamiento es en la acera frente al hotel y sobre una calle lateral, es limitado, incómodo e inseguro. No hay ascensor en la propiedad, cerraduras de puertas de habitaciónes no adecuadas para un hotel. Algo positivo incluyen desayuno, y no estuvo mal. El personal te brinda un buen servicio, sin embargo la propiedad no es la adecuada para un hotel.
Stayed 1 night in Nov 2024

8/10 Good

Rafael

Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024