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Hotel Boutique Castillo Rojo

4.0 star property
4-star ski hotel near Costanera Center

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Photo gallery for Hotel Boutique Castillo Rojo

Exterior
Property video
Reception
Lobby sitting area
Free daily continental breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Constitucion 195, Bellavista, Santiago, Region Metropolitana, 7500000
  • Place, Patio Bellavista
    ‪1 min walk‬
  • Place, La Chascona
    ‪2 min walk‬
  • Place, Chilean National Zoo
    ‪4 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬

Room options

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Petit)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 Queen Bed (Petit)

7.4 out of 10
Good
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Double Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds

  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Santiago

Skiing getaway.A stay at this Bellavista hotel places you steps from La Chascona and within a 5-minute walk of Patio Bellavista. Parque Metropolitano and Forest Park are also within half a mile (1 km).

What's nearby

  • Patio Bellavista - 1 min walk - 0.2 km
  • La Chascona - 2 min walk - 0.2 km
  • Chilean National Zoo - 4 min walk - 0.4 km
  • Santiago Metropolitan Park - 4 min walk - 0.4 km
  • Clinica Santa Maria - 9 min walk - 0.8 km

Getting around

  • Hospitales Station - 5 min drive
  • Baquedano Station - 8 min walk
  • Santiago Intl. Airport (SCL) - 20 min drive

Restaurants

  • ‪Viva La Vida - ‬1 min walk
  • ‪El Palacio De La Chorrillana. - ‬2 min walk
  • ‪Peumayén Ancestral Food - ‬1 min walk
  • ‪Galindo - ‬1 min walk
  • ‪Maddox Restaurante - ‬2 min walk

About this property

Hotel Boutique Castillo Rojo

4-star ski hotel near Costanera Center
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Self parking is free. A complete renovation of Hotel Boutique Castillo Rojo was completed in October 2025.

This 4-star Santiago hotel is smoke free.

  • 31 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 1923
  • Continental breakfast (free)
  • Manager's reception (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Boutique Castillo Rojo offers 31 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 36-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Private wine tours
  • Wine tours
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 36-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Boutique Castillo Rojo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 3500 per night.
  • Cribs (infant beds) are available for CLP 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 50000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CLP 50000 (one-way), (up to 3 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CLP 30.0 per night
  • Rollaway bed fee: CLP 3500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boutique Castillo Rojo
Boutique Castillo Rojo Santiago
Castillo Rojo
Castillo Rojo Hotel
Hotel Boutique Castillo Rojo
Hotel Boutique Castillo Rojo Santiago
Hotel Castillo Rojo
Rojo Castillo
Castillo Rojo Santiago
Hotel Boutique Castillo Rojo Hotel
Hotel Boutique Castillo Rojo Santiago
Hotel Boutique Castillo Rojo Hotel Santiago

Hotel Boutique Castillo Rojo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 587 out of 701 reviews
Rating 8 - Good. 92 out of 701 reviews
Rating 6 - Okay. 10 out of 701 reviews
Rating 4 - Poor. 5 out of 701 reviews
Rating 2 - Terrible. 7 out of 701 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gilbert, Aliquippa

Stayed 2 nights in Jan 2026

8/10 Good

Kyle, Fishers

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Comfortable room and bed. Rooms noted on Expedia at time of our bookingto have balcony, but only a few rooms actually have a balcony in the hotel. Great staff. Very nice breakfast and sitting area for breakfast. Great shower pressure and water is hot. No elevator.
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in upbeat vibes bohemian centre; extremely convenient for walking to major attractions and especially good for Pablo Neruda afficianados as Mathilde house is a few hundred meters away and this was his neighbourhood
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Nov 2025

10/10 Excellent

Spiros

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional!
Stayed 3 nights in Nov 2025

10/10 Excellent

Behnam

Liked: Cleanliness, staff & service, amenities
Very cozy nice hotel. On weekend neighborhood was noisy though
Stayed 3 nights in Nov 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Such a great hotel. Staff so amazing. Free wine hour, breakfast was fantastic. I wish I had more time there. Can’t say enough good things about this hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jenn

Liked: Cleanliness, property conditions & facilities
Super!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
WONDERFUL! 10/10.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely service. The beds are super comfortable and the breakfast is delicious. One of the best parts of our trip.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brendan

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel. Our second time here. This time we brought our friends who’d also lived the charm and character of the place plus the friendly and helpful staff plus of course the evening drinks with fellow guests.
Stayed 1 night in Nov 2025

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the location is perfectly located near SO many amazing restaurants, and the staff were incredibly helpful - special mention to Erica, who was just amazingly helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Great staff, very welcoming environment.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
What an amazing staff that made sure I felt welcomed and taken care of during my whole stay! My room was spacious (I did upgrade to a large room) and the stay included a breakfast that made mornings relaxing and just what was needed to start the day. I highly recommend this spot the next time you’re in Santiago!
Stayed 2 nights in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
Very friendly and organised
Stayed 2 nights in Nov 2025

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, amenities
The room was spotless, everything perfect for the historic boutique hotel. Rooms are small but expected to be. Incredible service, breakfast, common areas
Stayed 2 nights in Nov 2025

10/10 Excellent

Maurice

Stayed 1 night in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We started and ended our Chilean wine adventure with the amazing team at Castillo Rojo, in their amazing boutique hotel. Alexander, Erica, Lau and Auto went above and beyond getting us settled and accommodating us during our stay in this historic, well-appointed and comfortable boutique hotel. From its striking red exterior, amazing, one of a kind rooms and world class cafe (breakfast included and a hosted wine soirée in the lounge every afternoon from 6 - 7) to our own unique rooms (each one different, well appointed, comfortable and best water pressure of the trip) to gated, secure parking, it was a wonderful welcome to Santiago. It is also walking distance to Pablo Neruda’s house and museum, the San Cristobal funicular, a host of restaurants, a small shopping center, parks and the Plaza de Armas (and El Portal, the Completo shop across the street). We managed all of this in just two days visiting…we can’t wait to go back and spend even more time. It was an easy two hour drive from here to the Colchagua Valley. And though the amazing historic hotel has no elevator (we stayed on the third and fourth floors, respectively between our two visits), Auto and Alexander were up to the task of delivering our bags to our rooms (I am 62 and my husband is 65…both in decent shape…but still very appreciative for the assistance with my bag which was 28 kilos and our wine suitcase, which by the end of our trip, weighted 22 kilos). Can’t recommend the Hotel Castillo Rojo strongly enough!
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
The staff were incredibly attentive, welcoming and professional. And the hotel itself is gorgeous and well appointed. We couldn’t have had a better experience. The breakfast was also very good!
Stayed 1 night in Nov 2025

10/10 Excellent

Judy

Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, upgraded room. Amazingly friendly staff, who were so knowledgeable about the history of the hotel and helpful for providing recommendations. Stunning, historical hotel with many little perks. It all made my stay perfect. Loved this hotel and would stay there again in a heartbeat!
Stayed 2 nights in Nov 2025

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was exceptional. The hotel was immaculate, the staff were friendly and accommodating and the hotel was central to all Bellavista has to offer.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EVERYTHING at this hotel was FABULOUS 5 star ratting on everything
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. Lovely breakfast service. Charming but updated 1923 property convenient to Bellavista shops and restaurants, as well as minutes from San Cristobal park. Quality place to stay.
Stayed 2 nights in Oct 2025