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Hotel Plaza Londres

3.0 star property
3-star hotel near Costanera Center

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Photo gallery for Hotel Plaza Londres

Exterior
Lobby sitting area
Minibar, in-room safe, desk, blackout drapes
Lobby
Interior

Reviews

5.0 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Londres 77, Santiago, Region Metropolitana, 8320000
  • Place, Barrio París-Londres
    ‪1 min walk‬
  • Place, Santa Lucia Hill
    ‪6 min walk‬
  • Place, Palacio de la Moneda
    ‪7 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪18 min drive‬

Room options

View all photos for Classic Room

Minibar, in-room safe, desk, blackout drapes

Classic Room

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 3 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room

Room

  • 50 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

Twin Room, Shared Bathroom

  • Sleeps 2
  • 2 Twin Beds

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About the area

Santiago

Downtown Santiago stay.A stay at this Downtown Santiago hotel places you steps from Barrio París-Londres and within a 5-minute walk of San Francisco Church. Paseo Ahumada and University of Chile are also within half a mile (1 km).

What's nearby

  • Barrio París-Londres - 1 min walk - 0.0 km
  • San Francisco Church - 2 min walk - 0.2 km
  • Santa Lucia Hill - 6 min walk - 0.6 km
  • Palacio de la Moneda - 7 min walk - 0.7 km
  • Plaza de Armas - 10 min walk - 0.9 km

Getting around

  • University of Chile Station - 4 min walk
  • Parque Almagro Station - 12 min walk
  • Santiago Intl. Airport (SCL) - 21 min drive

Restaurants

  • ‪Hotel Plaza San Francisco - ‬2 min walk
  • ‪Red Bar - ‬4 min walk
  • ‪Pimienta RestoBar - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café Del Nova - ‬2 min walk

About this property

Hotel Plaza Londres

3-star hotel near Costanera Center
There's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. An area shuttle within 500 km and a theme park shuttle are available for a fee. The business-friendly Hotel Plaza Londres also features tour/ticket assistance, concierge services, and dry cleaning/laundry services.

This 3-star Santiago hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Conference space
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
  • Coffee shop
Hotel Plaza Londres offers 20 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 29-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Family friendly

  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge) up to 500 km
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • A coffee shop/cafe

Things to do

  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 29-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Plaza Londres
Hotel Plaza Londres Santiago
Plaza Londres
Plaza Londres Santiago
Hotel Plaza Londres Hotel
Hotel Plaza Londres Santiago
Hotel Plaza Londres Hotel Santiago

Hotel Plaza Londres Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 46 reviews
Rating 8 - Good. 8 out of 46 reviews
Rating 6 - Okay. 16 out of 46 reviews
Rating 4 - Poor. 10 out of 46 reviews
Rating 2 - Terrible. 12 out of 46 reviews

5.6/10

Cleanliness

5.6/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible dirty room and staff was not very helpful. Checked in next door in a 5-star hotel instead
Stayed 2 nights in May 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Too expensive for the service it offers.

Bad rooms and fair service. Breakfast simply bad. Too expensive for the service it offers. Its location is great, though.

4/10 Poor

Eduardo, Lima, Peru

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Mistreated

We arrived very late (at 2 am) actually and very tired and there was no body able to help us carry the heavy luggage to the third floor (there's no elevator at the hotel). Note it's actually a Hostel. At the time I was disrespected at the front desk and al 63 I have no intention to accept that from a kid. After negotiating with him for half an hour it happenned that he remembered he had a room empty on the groun floor. The other people in the front desk were kind on the following days. Eduardo

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. rest below average.

Much more of a hostel. Breakfast very simple. Rooms ok

8/10 Good

Juanita, FL.

Liked: Staff & service

Oldie,but Goody

It was fun place to stay .We stayed 2 nights.It is in heart of old part of town-walking distance to everything.I have a problem with my knees-so they moved us downstairs next pm.

6/10 Okay

Anna, HK

Liked: Cleanliness, property conditions & facilities, room comfort

good location,

Traditional building. Special and beautiful hotel. But poor WIFI

6/10 Okay

Syntyche, New Zealand

Liked: Cleanliness, staff & service

average stay

Hotel room was very clean and the staff were over and beyond helpful (and spoke English). The internet, which was promised to be in our room when we booked, wasn't. We were on the third floor and could only connect if we went to the first floor (the second floor lounge could connect, but was very slow). Overall, we were satisfied, but rooms were getting a little old. Loved that the cable tv had some English channels and the location was great. Close to the main plaza and close to a main road where we could catch taxis and micros. Reasonable place to stay if you're on a budget.

2/10 Terrible

Travelers, Dallas, TX

Disliked: Cleanliness, property conditions & facilities, room comfort

Unpleasant experience

The day before leaving for Santiago, I called the Hotel Plaza Londres to confirm and was assured we were booked; however upon our arrival after an overnight plane flight we were told that we could not stay there, as a "delegation" had booked ahead of us, and so we were shuttled down the street to their 'Hostel'. The place was marginal on cleanliness, hot-water was not a given but rather erratic (better chance early in the morning), we shared two towels for most of the week. The old building had obviously been quite elegant in its day and could be again with much renovation, but currently the place is shabby with a very musty smell even with windows open. My main concern was the type lock-set on the door that didn't fit well and was just the push button variety that can be opened with a credit card. There was usually someone on the front desk, and on a more positive note, the staff was friendly. Only other positive comment was the location, which was just off Alameda Avenue and so convenient to Metro stops and central Santiago, however I would never again attempt booking Hotel Plaza Londres. This was our first trip to Santiago, plus we are not fluent in Spanish. We made a few attempts to locate another hotel, but time (due to business) did not allow a lot of looking. We often stay at smaller boutique hotels when traveling and can prefer them to a 4-star, however the Londres Hostel was most unsatisfactory.

6/10 Okay

Janet, Houston, USA

Disliked: Cleanliness, property conditions & facilities, room comfort

Close to the centre

The hotel was run down and didn't give the appearance of being very clean. Breakfast was basic (cornflakes, bread, yogurt and Nescafe) but at least it was included. The sfaff was helpful and accommodating. I liked the area which was about a 10 minute walk from the Plaza des Armas. I don't think it's worth the money but having seen other hotels in Chile, it seems you don't get much for your money. I don't think I'd stay there again.

2/10 Terrible

Gisele, Ft. Lauderdale

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

did not get a room at all

when we got to the Hotel Plaza de Londres it was overbooked ( checking your website we saw that there were still tow rooms opened in the category that be booked) they shuttled us to a nearby place that was not anywhere near what we booked. Two single beds in a less than mediocre room - something a might have stayed in when I was a student in my college days. We had to stand around for an hour till they finally came up with another solution at the Hotel des Haciendas an nice place, however it was not in the center of town where we wanted to stay but about six subway stops outside (des Leones) and a 15 minute walk.!!!!!!!!! Very unsatisfactory - the whole thing was a huge hassle. We paid the bill at the Hotel des Haciendas but felt we should have been staying there for free.. We expect Expedia to reimburse us for all this inconvenience and a huge disappointment. Yours sincerely Gisele and Keith Siat

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bien ubicado y perfecto para la estancia
Stayed 1 night in Aug 2018

2/10 Terrible

Gustavo

Disliked: Staff & service, property conditions & facilities, room comfort

Não indico o hotel!

O hotel não aceitou o pagamento pelo Hotéis.com e tivemos que pagar novamente a diária. Mostramos todos os comprovantes de pagamento possíveis e mesmo assim eles não aceitaram. Se quiser estragar sua viagem, escolha esse hotel.
Stayed 1 night in Aug 2018

6/10 Okay

Giancarlo

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hostal y Hotel no se dejen engañar por los precio

Tiene 2 secciones una que es el Hotel y otra que es el Hostal... el precio es por el hostal y no es por el Hotel .,, deberían ser mas claros en ello.
Stayed 4 nights in May 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No fue una buena experiencia

La escalera olia a vomito, muchos consumidores de estupefacientes en el area cercana. Muchos jovenes fumando.
Stayed 3 nights in May 2018

6/10 Okay

Mauricio

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Opinion sobre Londres 77

No tenían registro de mi reserva, por lo que el check in demoró más de lo normal. Además, tampoco contaban con toallas de baño

2/10 Terrible

Matías Felipe

Mal

Para empezar no me alojaron donde debía ser. Me cambiaron a otro hotel más lejos. Ya en el otro hotel, no todo era malo, el desayuno era aceptable y el lugar medianamente cómodo. Estaba bien por el precio. Pero la atención de las niñas era mala. 1 hora sin exagerar para que nos dieran un vaso de agua en el comedor. Además la niña al momento de pagar no uso el tipo de cambio vigente, sino que uso 650 cuando el dólar hace rato no está a ese valor. Todo partió mal cuando llegue a hotel plaza y no había espacio y me derivaron a hotel parlamento. Si uno paga a hotel plaza es para quedarse en hotel plaza.
Stayed 2 nights in Mar 2018

2/10 Terrible

Ademir Silva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel péssimo

Hotel péssimo, atendimento pior ainda, café da manhã horroroso Ben deveria ser chamado de café da manhã de um modo geral nota nenis dez. Muito ruim péssimo horrível...
Stayed 7 nights in Aug 2017

6/10 Okay

Ignacio Andre

Liked: Cleanliness, room comfort
Disliked: Staff & service
El lugar no respetó el "check-in las 24 horas" que promocionan en Hoteles.com, nos cambió de lugar físico (a otra sucursal del hotel unas cuantas calles de distancia) en el mismo lugar, y el recepcionista tardó largos minutos en finalmente atendernos para simplemente deribarnos al otro, donde tuvimos que esperar 30 min. para que nos ingresaran a la habitación
Stayed 1 night in Jul 2017

8/10 Good

Rodrigo

Stayed 8 nights in Jul 2017

2/10 Terrible

ELAINE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PÉSSIMO

Simplesmente cheguei no CHILE as 03:30 da madrugada e fui informada pelo lado de fora que não haviam reservas em meu nome , detalhe, havia realizado 02 reservas , pois estava viajando com minha irmã e meu marido, funcionario da recepção extremamente mal educado, nem se quer nos deixou entrar para mostrar as reservas que estavam em meu e-mail, total falta de respeito, tive que me direcionar para outro hotel, não houve nenhum tipo de suporte do Hotel Plaza Londres, nem tao pouco da Hotel. com... Péssimo.... Brasileiros não se hospedem neste espelunca... minha cunhada se hospedou neste hotel e detestou... nem se quer o cafe da manhã é resposto.

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL SIN RESPETO

PESIMO!!! llegue e hicieron que me fuera al hotel de la calle siguiente debido a que mi reserva, hecha hace 3 meses atrás, no se encontraba registrada a pesar que yo llame al hotel para confirmar y mas encima al llegar al otro hotel era asqueroso, una pieza sin ventana y sabanas manchadas. atención horrible la solución que me dieron por el error de ellos fue no cobrarme nada y que me fuera a otro hotel, ¿que solucione es esa? unipersonal de viaje con reserva en un hotel que te digan que no esta y te vayas a otro porque esta todo lleno? pésimo, malo, asqueroso no pienso volver ahí y no lo recomiendo para nada!!!!

2/10 Terrible

Taline, Brasil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peeessiimoooo!!!!!!!!

Fechamos o hotel para quinta-feira ate segunda-feira. Porém, perdemos o voo e chegamos somente sexta feira proximo ao horario do almoço. Chegando lá, fomos informados que não havia reserva. Depois se um tempo nos encaminharam para um hostel do mesmo hotel, na mesma calçada um pouco mais a frente, e quando fomos ver as instalações do hostel plaza londres era assustador. Um dos quartos tinha 2 camas de solteiros ao invés de uma de casal. Tudo velho e mal cuidado, as portas todas comidas na parte debaixo. Os quartos sem circulação nenhuma de ar. Enfim, não aceitamos ficar neste local pois não haviamos fechado isto. Não era o hotel que fechamos e não tinha ao menos cama de casal. A sra. BEATRIZ , foi muito gentil e disse que nos encaminharia para um outro hotel. Foi quando fomos com o caminhão do hostel ate o hotel Parlamento com a tentativa de encontrar um local adequado para nossa estadia. No hotel parlamento, apesar de também ser muito antigo era um pouco mais agradavel. Tinhamos cama de casais confortaveis, frigobar, banheiro limpo e foi onde ficamos ate o fim da nossa estadia. Ou seja, no hotel plaza londres não se hospedem NUNCA!

4/10 Poor

Maxime

Disliked: Cleanliness, property conditions & facilities

Hôtel bien placé mais pas de wifi

On s attendait être dans l'hôtel de la photo mais on nous dit qu on est dans un autre bâtiment un peu plus loin qui fait beaucoup moins bonne impression. Les murs sont à refaire et impossible de capter le wifi depuis nos chambres seulement depuis un petit salon.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nada Reservado**com bebe de noves meses**

Meu cliente chegou no hotel cansado com um bebe de 9 meses e não localizaram a reserva. Eles saíram no outro dia. Infelizmente.