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El Embajador, a Royal Hideaway Hotel

5.0 star property
5-star luxury resort near Malecon

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Photo gallery for El Embajador, a Royal Hideaway Hotel

Property amenity
Property video
Royal Suite (Ambassador) | View from room
Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, sun loungers
3 bars/lounges, lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
Ave Sarasota 65, Santo Domingo, Distrito Nacional, 10110
  • Place, Bella Vista Mall
    ‪12 min walk‬
  • Place, Malecon
    ‪16 min walk‬
  • Place, Blue Mall
    ‪2 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪30 min drive‬

Room options

View all photos for Ambassador Royal Junior Suite

Ambassador Royal Junior Suite

Ambassador Royal Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Junior Suite

9.6 out of 10
Exceptional
(60 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Executive Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Royal Executive Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Executive Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Ambassador Executive Junior Suite

10.0 out of 10
Exceptional
(15 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Ambassador)

Royal Suite (Ambassador)

Royal Suite (Ambassador)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Studio Suite

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 1 King Bed

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About the area

Santo Domingo

Bella Vista stay.Your stay at this Bella Vista resort places you within 2 miles (3 km) of Bella Vista Mall and Acropolis Center. Gate of San Diego and Malecon are also within 2 miles (3 km).
View more Resorts in Santo DomingoOpens in a new window

What's nearby

  • Bella Vista Mall - 12 min walk - 1.1 km
  • Malecon - 16 min walk - 1.4 km
  • Convention Center Ministry of Foreign Affairs - 2 min drive - 1.9 km
  • Acropolis Center - 2 min drive - 2.2 km
  • Blue Mall - 2 min drive - 2.5 km

Getting around

  • Freddy Beras Goico Station - 4 min drive
  • Las Americas Intl. Airport (SDQ) - 40 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Jardin del Embajador - ‬1 min walk
  • ‪Viralata - ‬5 min walk
  • ‪Albert's Licores - ‬12 min walk
  • ‪Meson de la Cava - ‬14 min walk

About this property

El Embajador, a Royal Hideaway Hotel

5-star luxury resort near Malecon
El Embajador, a Royal Hideaway Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center, 5 meeting rooms, and limo/town car service. Event space at this resort measures 26307 square feet (2444 square meters) and includes conference space. A casino, a sauna, and a terrace are also featured at the luxury El Embajador, a Royal Hideaway Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 5-star Santo Domingo resort.

  • 1 building
  • 289 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 3 bars or lounges
  • 26307 sq ft of conference space
  • 2444 sq m of conference space
  • Built in 1956
  • Casino
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
El Embajador, a Royal Hideaway Hotel offers 289 air-conditioned accommodations with indoor private hot tubs and iPod docking stations. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Santo Domingo resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms feature MP3 docking stations and laptop-compatible safes. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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  • Spa
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The price is CA $129
CA $189 total
includes taxes & fees
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Property amenities

Family friendly

  • Art supplies
  • Dining table
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 30 slot machines
  • Bicycle storage
  • Casino (5,382 square feet of space)
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator (72 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Embajador, a Royal Hideaway Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:30 AM to 7:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Embajador
Embajador
RENOVATED El Embajador Royal Hideaway Hotel Santo Domingo
Occidental El Embajador Hotel
Occidental El Embajador Hotel Santo Domingo
Occidental El Embajador Santo Domingo
Occidental Embajador
El Embajador Royal Hideaway Hotel Santo Domingo
El Embajador Royal Hideaway Hotel
El Embajador Royal Hideaway Santo Domingo
El Embajador Royal Hideaway
RENOVATED El Embajador Royal Hideaway Hotel
RENOVATED El Embajador Royal Hideaway Santo Domingo
RENOVATED El Embajador Royal Hideaway
RENOVATED El Embajador a Royal Hideaway Hotel
El Embajador a Royal Hideaway Hotel
Occidental El Embajador
Occidental El Embajador Santo Domingo
El Embajador, A Royal Hideaway
El Embajador, a Royal Hideaway Hotel Resort
El Embajador, a Royal Hideaway Hotel Santo Domingo
El Embajador, a Royal Hideaway Hotel Resort Santo Domingo

El Embajador, a Royal Hideaway Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 978 out of 1272 reviews
Rating 8 - Good. 165 out of 1272 reviews
Rating 6 - Okay. 53 out of 1272 reviews
Rating 4 - Poor. 34 out of 1272 reviews
Rating 2 - Terrible. 42 out of 1272 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Great está values in Santo Domingo. Great luxury rooms at very affordable prices.
Stayed 1 night in Jun 2025

10/10 Excellent

Zobeyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still the best in town

Outstanding service! Every interaction with staff was pleasent and met our expectations.
Stayed 5 nights in Aug 2025

10/10 Excellent

Esmeralda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed many times at El Embajador. This hotel and the staff are committed to excellence. We enjoyed our stay, the spacious and very comfortable bedroom, beautiful gardens, delicious food, and the attentive service. Until next time! ❤️👋
Stayed 3 nights in Aug 2025

10/10 Excellent

Mayser

Stayed 2 nights in Aug 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sacharie

Stayed 1 night in Aug 2025

8/10 Good

Luis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To expensive for what they offer
Stayed 5 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was so nice and attentive. Will stay here again in the future, thank you
Stayed 3 nights in Aug 2025

10/10 Excellent

Jesus

Stayed 3 nights in Jul 2025

4/10 Poor

Rafael

Stayed 2 nights in Aug 2025

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, dining especially breakfast, wonderful staff
Stayed 4 nights in Aug 2025

8/10 Good

JOSE

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was great stay, the AC was messed up they changed the room but after an half of hour of waiting at midnight so that was bit annoying other than that the hotel is great I would stay again 100 times
Stayed 1 night in Aug 2025

10/10 Excellent

Stacy Ann

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was amazing, very clean, nice ambiance, amazing staffs, breakfast food amazing. Would definitely be back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My go to place in Santo Domingo

Second time here this year. I love this hotel. Old world elegance and grace. Beautiful gardens.
Stayed 3 nights in Aug 2025

10/10 Excellent

henry

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The garden is beautiful and the art in the hotel makes it unique . The pool area is lovely
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Stayed 1 night in Aug 2025

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bed was great. Food was good. There was an incredibly loud noise of birds or bats outside every night around sundown and continuing through to the morning. The staff's English competence was generally very good.
Stayed 3 nights in Aug 2025

10/10 Excellent

Norman, East Hartford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great, very attentive and friendly staff
Stayed 1 night in Aug 2025

2/10 Terrible

MOHAMMED

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The current are gone in the hotel for hours no one cares no water to bath I can’t leave the room for hours the elevators are didn’t work for hours I have stayed in the room not even someone come check to see if I need anything so I have to walk through the stairs 7 floors down to go downstairs, so this morning upon my chucking out the reception said you used something from the fridge so I said yes but in a joking way I said you guys shouldn’t charge for that as I stayed hours in the room couldn’t go downstairs as there’s no water to bath or current to use the elevator so it should be at the house he went check the manager the manager said no I have to pay for a peace of chocolate 🍫 it was not about the few dollars to paid it it was really causing so many bad feeling about customers service and customer bad service
Stayed 2 nights in Aug 2025

10/10 Excellent

Isaac, land o lakes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around
Stayed 2 nights in Aug 2025

10/10 Excellent

FRANK

Liked: Cleanliness, property conditions & facilities
Love the hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and beautiful clean rooms and property
Stayed 3 nights in Jul 2025

10/10 Excellent

Mauricio M

Stayed 2 nights in Jul 2025