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Holiday Inn Santo Domingo by IHG

5.0 star property
5-star luxury hotel near Sambil Santo Domingo

Choose dates to view prices

Photo gallery for Holiday Inn Santo Domingo by IHG

Outdoor pool, open 8:00 AM to 9 PM, pool umbrellas, sun loungers
Outdoor pool, open 8:00 AM to 9 PM, pool umbrellas, sun loungers
Breakfast, lunch, dinner served; Mediterranean cuisine
Exterior
Breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avenida Abraham Lincoln 856, Santo Domingo, 10148
  • Place, Blue Mall
    ‪8 min walk‬
  • Place, Acropolis Center
    ‪9 min walk‬
  • Place, Agora Mall
    ‪11 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪43 min drive‬

Room options

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Club Lounge Access

Minibar, in-room safe, desk, blackout drapes

Suite, 2 Double Beds, Club Lounge Access

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Club Lounge Access

Shower, hair dryer, towels

Standard Room, 2 Double Beds, Club Lounge Access

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Club Lounge Access

Suite, 1 King Bed, Club Lounge Access

Suite, 1 King Bed, Club Lounge Access

7.0 out of 10
Good
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Club Lounge Access

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Santo Domingo

City center stay.Within a 15-minute walk of this Piantini hotel, you'll find Blue Mall and Agora Mall. Acropolis Center and Hard Rock Live are also within 2 miles (3 km).

What's nearby

  • Blue Mall - 8 min walk - 0.7 km
  • Acropolis Center - 9 min walk - 0.8 km
  • Agora Mall - 11 min walk - 1.0 km
  • Quisqueya Stadium - 5 min drive - 2.1 km
  • Centro Olimpico - 6 min drive - 3.1 km

Getting around

  • Pedro Mir Station - 12 min walk
  • Las Americas Intl. Airport (SDQ) - 39 min drive

Restaurants

  • ‪La Barrica - ‬5 min walk
  • ‪O.dette - ‬3 min walk
  • ‪Ciao - ‬5 min walk
  • ‪Los Reales Colmados - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Holiday Inn Santo Domingo by IHG

5-star luxury hotel near Sambil Santo Domingo
Holiday Inn Santo Domingo by IHG offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the pool bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 6 meeting rooms. Event space at this hotel measures 2511 square feet (233 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Holiday Inn Santo Domingo by IHG. Self parking is free.

Smoking is allowed in designated areas at this 5-star Santo Domingo hotel.

  • 1 building
  • 201 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 2511 sq ft of conference space
  • 233 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Holiday Inn Santo Domingo by IHG offers 201 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

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Homewood Suites by Hilton Santo Domingo, Dominican Republic
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
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CA $214 total
includes taxes & fees
Feb 20 - Feb 21
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 22 per person
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Personal motorized watercraft
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 64.00 per pet (varies based on length of stay), plus a deposit of USD 128.00 per week
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Pet deposit: USD 128.00 per week
  • Pet fee: USD 64.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Santo Domingo
Holiday Inn Santo Domingo
Santo Domingo Holiday Inn
Holiday Inn Santo Domingo Hotel Santo Domingo
Holiday Inn Santo Domingo Hotel
Inn Santo Domingo Hotel

Holiday Inn Santo Domingo by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 979 reviews
Rating 8 - Good. 249 out of 979 reviews
Rating 6 - Okay. 57 out of 979 reviews
Rating 4 - Poor. 22 out of 979 reviews
Rating 2 - Terrible. 32 out of 979 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

pablo

Stayed 2 nights in Oct 2025

10/10 Excellent

JUP

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service, absolutely clean rooms. Great value and comfortable, all in a great location.
Stayed 1 night in Oct 2025

10/10 Excellent

jean charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay for a transit night but I enjoyed my well-equipped room and the great breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Genesis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and Stay was excellent I booked one night and went back two days later.
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, fresh facilities. Newly renovated rooms, parking facilities for my vehicle. Staff are friendly, knowledgeable and very accommodating.
Stayed 1 night in Oct 2025

6/10 Okay

Karla P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Roberto, North Miami

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Service has gone down no longer the best option in the area for the Price/benefit. Explore the other brands around the corner - ours was a large group - seven almost split and the other group had a better experience staying at the Marriott. Expect to pay for everything - even the air you breath. People complaint about the strong carpet chemicals they use - not good for anyone with the slightest respiratory condition. The AC goes off in the middle of the night so expect some night sweats as a bonus. By our teams consensus - we are not going back for now.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2025

10/10 Excellent

SERGIO

Stayed 1 night in Oct 2025

10/10 Excellent

LaQuesha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful! Everything is clean, the rooftop bar is amazing and the breakfast was great! I would definitely stay again and I recommend this hotel looking for a place to lodge.
Stayed 3 nights in Oct 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Luis, Lenexa

Stayed 2 nights in Sep 2025

8/10 Good

Soraya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to malls, restaurants and pharmacy. Staff very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was better quality than the ones in us by far I would put them between a 4-5 star hotel. Goes above and beyond to meet your needs Changed sheets in the middle of the night due to medical accident with bleeding from my drains.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nereyda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Stayed 3 nights in Sep 2025

10/10 Excellent

Ranjan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

milton

Liked: Cleanliness, staff & service, property conditions & facilities
Great place 5 stars
Stayed 1 night in Aug 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

RISHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2025

2/10 Terrible

JOSE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I’m writing to share a very disappointing experience my family and I had when we tried to stay at this hotel. From the moment we arrived, no one offered assistance or even basic directions on where to park. Staff at the entrance were too busy chatting and laughing with someone else and on the phone to acknowledge us. I had to figure out parking on my own and ended up in the basement. My wife and I, with our two small children, had to carry all our luggage up ourselves no help was ever offered. At the front desk, we weren't greeted. When I tried to check in, we were denied because our children (both under 15) didn’t have IDs or birth certificates. This is unusual and, frankly, unreasonable as most minors don’t carry identification, either here or in the U.S. We had to leave and find another hotel, where we were treated with basic kindness and respect. To be fair, a staff member (I believe the manager) later contacted me, apologized, and said this shouldn’t have happened. He asked for my email to follow up I appreciated the gesture but I never heard from anyone again, even after waiting four days. As clean and modern as the hotel looked, the way the staff treated us made it not worth staying there. This was just our experience, but I hope it helps others make informed decisions.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms
Stayed 1 night in Aug 2025