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Sheraton Santo Domingo Hotel

4.0 star property
4-star spa hotel near Malecon, connected to a shopping center

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Photo gallery for Sheraton Santo Domingo Hotel

Outdoor pool, pool umbrellas, sun loungers
42-inch plasma TV with cable channels, TV, pay movies
Interior
Junior Suite, 1 Bedroom, Non Smoking, Balcony
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Bar
  • Spa

Explore the area

View in a map
365 George Washington Avenue, Santo Domingo, 10205
  • Malecon
    ‪1 min walk‬
  • Calle El Conde
    ‪17 min walk‬
  • Sambil Santo Domingo
    ‪4 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(20 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Club Room, 1 King Bed, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Club Room, 2 Queen Beds, Non Smoking, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Junior Suite, 1 Bedroom, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Balcony

1 bedroom, premium bedding, down comforters, minibar

Junior Suite, 1 Bedroom, Non Smoking, Balcony

10.0 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Outdoor pool, pool umbrellas, sun loungers

Club Suite, 1 Bedroom, Non Smoking

  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

1 bedroom, premium bedding, down comforters, minibar

Club Suite, 1 Bedroom, Non Smoking, Balcony

  • 73 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

7.4 out of 10
Good
(15 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, Non Smoking, Partial Ocean View

8.2 out of 10
Very good
(19 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Santo Domingo

Seaside stay .A stay at this Gascue hotel places you steps from Casino Diamante and within a 5-minute walk of Malecon. Grand Casino Jaragua and El Obelisco Macho are also within half a mile (1 km).

What's nearby

  • Malecon - 1 min walk - 0.0 km
  • Guibia Beach - 12 min walk - 1.1 km
  • Calle El Conde - 17 min walk - 1.5 km
  • Sambil Santo Domingo - 4 min drive - 3.1 km
  • Blue Mall - 6 min drive - 6.4 km

Getting around

  • Amin Abel Station - 2 min drive
  • Las Americas Intl. Airport (SDQ) - 34 min drive

Restaurants

  • ‪Villar Hermanos - ‬6 min walk
  • ‪Adrian Tropical - ‬8 min walk
  • ‪Terraza Napolitano - ‬10 min walk
  • ‪El Conuco - ‬8 min walk
  • ‪New Jersey Drink Liquor Store - ‬9 min walk

About this property

Sheraton Santo Domingo Hotel

4-star spa hotel near Malecon, connected to a shopping center
Sheraton Santo Domingo Hotel offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and 13 meeting rooms are available. Event space at this hotel measures 5355 square feet (497 square meters) and includes a conference center. A hot tub, a sauna, and spa services are also featured at the business-friendly Sheraton Santo Domingo Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Santo Domingo hotel is smoke free.

  • 1 building
  • 248 guestrooms or units
  • 11 levels
  • 5355 sq ft of conference space
  • 497 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Sheraton Santo Domingo Hotel offers 248 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 42-inch plasma televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Sheraton Fitness Spa has 1 treatment room. Services include deep-tissue massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 12 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch HDTV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25.6 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 38.4
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 12 per night (rates may vary)
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 25.6 per pet (varies based on length of stay) plus USD 38.4 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Magna 365
Hotel Magna 365 Santo Domingo
Magna 365
Magna 365 Hotel
Magna 365 Santo Domingo
Sheraton Santo Domingo Hotel
Sheraton Santo Domingo
Sheraton Santo Domingo
Sheraton Santo Domingo Hotel Hotel
Sheraton Santo Domingo Hotel Santo Domingo
Sheraton Santo Domingo Hotel Hotel Santo Domingo

Sheraton Santo Domingo Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1004 reviews
Rating 8 - Good. 207 out of 1004 reviews
Rating 6 - Okay. 58 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 41 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cedric Jazzmin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice view of the ocean, staff are super nice
Stayed 1 night in May 2025

6/10 Okay

Claudio, Stony Point

Stayed 2 nights in May 2025

8/10 Good

Carlos

Stayed 1 night in Apr 2025

10/10 Excellent

Dwayne

Stayed 2 nights in Apr 2025

10/10 Excellent

Georgnia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jean Marc

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Ernesto

Travelled with family
Rugs in bed room was dirty and the pool was dirty as well
Stayed 1 night in Apr 2025

8/10 Good

Jean Marc

Stayed 4 nights in Apr 2025

8/10 Good

Mathias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Something's loose in the AC duct room 918. Lots of rattling, it actually helped me sleep 🙂 so I didn't complain. Hotel staff are attentive and nice without being intrusive. I'd go back.
Stayed 5 nights in Apr 2025

2/10 Terrible

Raymond

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
I never checked into the hotel. The hotel was not empathetic to my needs. They tried to charge me for an extra person that didn’t show up on my reservation although when I checked the Expedia app, there was no additional charge for a person I paid for ocean view they were trying to give me partial view. I’m still waiting for my refund.
Stayed 3 nights in Apr 2025

10/10 Excellent

pedro a, bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the location, the staff and the view.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tongyu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
really great location but hotel is a little old, staff are really nice and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel excellent, especially the staff and service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Misael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff could have been friendlier. Most of the times I had to greet them first.
Stayed 3 nights in Feb 2025

2/10 Terrible

eduardo

Stayed 4 nights in Feb 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 1 night in Feb 2025

10/10 Excellent

Mary Phuoc

Stayed 1 night in Feb 2025

10/10 Excellent

Mary Phuoc

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel is wonderful however, I wish the hotel had a convenient store inside the facility to buy necessities (e.g. laundry detergents, basic over the counter medicine, etc....)
Stayed 4 nights in Feb 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful place and wonderful staff, but the “upgrade” to have access to the lounge is not worth it. We were told there were 24 hour complimentary snacks, but there aren’t. If you miss the short window where snacks are provided there is nothing there but an apple.
Stayed 1 night in Feb 2025

10/10 Excellent

peter, blue point

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel in Santo Domingo. Polite and helpful staff, nice lobby bar with good menu.
Stayed 3 nights in Feb 2025

10/10 Excellent

randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicolle was great with my check-in
Stayed 1 night in Jan 2025