Ratings based on 293 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 2, 2023 on Expedia
The experience in this place was amazing.
by A traveller from London
Outdated and in a dangerous part of town
Posted Mar. 18, 2017 on Expedia
Pros: Nothing
Cons: I needs a total upgrade and friendly staff. Remember that you are in services industry and should bear that in mind when hiring staff.
Location: Very dangerous part of town, so avoid it.
I was booked to stay for 5 night at this hotel, but after arriving at the hotel I realised that I really didn't want to stay there. The hotel is in old downtown in the port area. It is deserted on weekends bar for the many prostitutes that prowl the area. I didn't risk going out and decided to use the hotel restaurant. I ordered a rare steak that came eventually cooked to one inch of charcoal. I sent it back and what the kitchen sent out again was like leather no tender meat. The restaurant was empty and I soon understood the reason. The restaurant staff are rude and act as if doing you a favour. Please avoid this hotel to avoid disappointment. Luckily I was able to check out the following day and booked myself into another hotel in a much nicer area.
by Wagner from Itu, SP
Too Bad
Posted Nov. 17, 2014 on HotelsThe hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.
Recommended
for Business Travellersby A traveller from Pittsburgh, PA
Good experience
Posted Aug. 19, 2014 on ExpediaHotel staff was excellent. The hotel was ok by international standards. It was just OK by US standards. Neighborhood was alright, but far from tourism spots.
by A traveller
Péssimo
Posted Feb. 19, 2024 on HotelsFiquei hospedado em dois quartos diferentes, o barulho do ar condicionado é insuportável impossível dormi, mesmo desligando o ar condicionado o barulho e vibração dos outros aparelhos torna o ambiente insuportável.
by A traveller
Posted Feb. 19, 2024 on Hotels
by A traveller
Posted Feb. 17, 2024 on Hotels
by A traveller
Posted Feb. 17, 2024 on Hotels
by A traveller
Posted Feb. 17, 2024 on Hotels
by A traveller
Ótimo custo benefício
Posted Feb. 14, 2024 on HotelsFuncionários muito atenciosos, principalmente a Yasmin e o Edgar da recepção. Na minha opinião precisa melhorar mais na limpeza dos banheiros.