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Carmen Palace Hotel

3.0 star property
3-star hotel near São Lourenço

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Photo gallery for Carmen Palace Hotel

Outdoor pool
Reception
Rooftop terrace
Superior Double or Twin Room | Park view
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Breakfast included

Explore the area

View in a map
Avenida Comendador Costa, n 533, Centro, Sao Lourenco, Minas Gerais, 37470-000
  • Place, São Lourenço
    ‪1 min walk‬
  • Place, Basilica of São Lourenço
    ‪5 min walk‬
  • Place, Trem das Aguas Scenic Railway
    ‪11 min walk‬

Room options

View all photos for Standard Double or Twin Room, Non Smoking

Minibar, desk, blackout drapes, free WiFi

Standard Double or Twin Room, Non Smoking

9.2 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking

Minibar, desk, blackout drapes, free WiFi

Standard Triple Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

About the area

Sao Lourenco

City center stay.A stay at this Sao Lourenco hotel places you within a 5-minute walk of São Lourenço.

What's nearby

  • São Lourenço - 1 min walk - 0.1 km
  • Bom Jesus do Monte Chapel - 3 min walk - 0.3 km
  • Basilica of São Lourenço - 5 min walk - 0.5 km
  • Sociedade Brasileira de Eubiose Museum - 6 min walk - 0.6 km
  • Trem das Aguas Scenic Railway - 11 min walk - 1.0 km

Getting around

  • Conceição do Rio Verde Station - 38 min drive

Restaurants

  • ‪Festival Gastronômico de São Lourenço - ‬1 min walk
  • ‪Agostini Pizzas - ‬2 min walk
  • ‪Circuito das Cervejas - ‬1 min walk
  • ‪Uisquetórium Bar e Chopperia - ‬1 min walk
  • ‪Ki Beleza - ‬2 min walk

About this property

Carmen Palace Hotel

3-star hotel near São Lourenço
Carmen Palace Hotel offers its guests an outdoor pool and a steam room. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, tour/ticket assistance, and 24-hour room service are also featured at the business-friendly Carmen Palace Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Sao Lourenco hotel is smoke free.

  • 81 guestrooms or units
  • Buffet breakfast (free)
  • Terrace on the roof
  • Front desk (24 hours)
  • Tour and ticket information
  • Television in lobby
  • No smoking on site
  • Bar or lounge
Carmen Palace Hotel offers 81 air-conditioned accommodations with minibars and complimentary toiletries. 32-cm LCD televisions come with satellite channels.

Bathrooms include showers. This Sao Lourenco hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

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4.7 out of 5, Exceptional, 470 reviews
The price is CA $94
CA $99 total
includes taxes & fees
Nov 19 - Nov 20
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Outdoor pool
  • Steam room
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-cm LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Long-term renters welcome.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Up to 3 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carmen Palace Hotel Sao Lourenco
Carmen Palace Sao Lourenco
Hotel Carmen Palace Hotel Sao Lourenco
Sao Lourenco Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel
Carmen Palace
Hotel Carmen Palace Hotel
Carmen Palace Sao Lourenco
Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel Hotel Sao Lourenco

Reviews

Carmen Palace Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 165 out of 307 reviews
Rating 8 - Good. 89 out of 307 reviews
Rating 6 - Okay. 42 out of 307 reviews
Rating 4 - Poor. 10 out of 307 reviews
Rating 2 - Terrible. 1 out of 307 reviews

Reviews

6/10 Okay

MARCOS

Liked: Staff & service
Disliked: Room comfort

Nota 5/10

Hotel antigo, porém reformado. Bom atendimento. Café da manhã poderia ser melhor. Boa diversidade de itens, mas poderia melhor no sabor (bolos e doces). Chuveiro elétrico. O sistema de abertura do quarto precisa ser melhorado. Após entrar no quarto - com abertura de chave convencional-, o sistema elétrico é acionado somente com a inserção da tag, ou seja, para trancar o quarto internamente não há iluminação. Sem a lanterna do celular, pode-se tornar uma experiência um tanto complicada. Isto pode ser facilmente sanado.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities

Agradavel

Agradavel, limpeza e serviço OK, cafe da manha muito bom
Stayed 1 night in Jun 2025

6/10 Okay

Fatima A

Liked: Cleanliness, staff & service
Localização incrível Os quartos precisam de renovaçao
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente localização e ótimo atendimento

Hotel muito bem localizado, em frente ao Parque das Águas. Quarto grande e confortável. Café da manhã bom, com várias opções de bolos, frutas e pães. Nem precisa retirar o carro da garagem, já que o hotel está a alguns passos do calçadão , onde possui bons restaurantes, cafeterias e lojas . Também existe um supermercado na rua paralela ao hotel .
Stayed 3 nights in Jun 2025

8/10 Good

ADRIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização e limpeza, café da manhã excelente
Stayed 3 nights in Jun 2025

8/10 Good

Priscilla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

CARLOS H DE

Razoável pelo preço que paguei.
Stayed 1 night in May 2025

10/10 Excellent

Fabiano Alves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia ótima. Dessa vez a limpeza do refeitório deixou a desejar. E quando fomos fazer o e checkout achamos a receptividade bem fria com os hóspedes. São mais atenciosos para com grupos ( excursões). Com tudo isso ainda continuamos dando Preferência para o Carmem Palace Hotel. O importante é demonstramos cordialmente e um ótimo astral a todos que estão prontos para nos atender . Foram momentos agradáveis que passamos em São Lourenço.
Stayed 5 nights in May 2025

6/10 Okay

DELIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi rasoavel, não tinha toalha de banho, no café pedi um ovo frito me foi negado lamentável porque o hotel é ótimo
Stayed 1 night in Jun 2025

10/10 Excellent

RICARDO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom o Carmem hotel, já fiquei lá outras vezes, Parabéns ao funcionário Clélio.
Stayed 2 nights in May 2025

10/10 Excellent

SONIA TERESINHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Miriam F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bem localizado, bonito, arquitetura interessante, quartos amplos, aquecimento de água excelente. Limpo e bem iluminado. Funcionários atenciosos e gentis. Garagem ampla e de fácil acesso. Café da manhã com muitos itens mas nada muito saboroso, poderia ser melhor. Terraço muito agradável com excelente vista do parque das águas.
Stayed 2 nights in May 2025

10/10 Excellent

Cristiane Batista de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostamos muito, ótima localização e o café da manhã é excelente.
Stayed 1 night in May 2025

10/10 Excellent

Valeria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quarto espaçoso e excelente localização
Stayed 11 nights in May 2025

8/10 Good

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FALTA DE ATENCAO COM PESSOAS IDOSAS

Ninguem nos ajudou para levar as malas do carro para o quarto e do quarto para o carro
Stayed 4 nights in May 2025

8/10 Good

Sandra Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom atendimento! Café da manhã variado. Roupa de cama e banho não condiz com o nivel do hotel. Bem depreciável. Atendentes muito simpáticos e prestativos.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Valor da diária incompatível com toalhas de banho

Eu já havia me hospedado nesse hotel. Me surpreendeu a qualidade das toalhas de banho, de rosto e também do piso. Fotografei somente a toalha de rosto muito gasta. Infelizmente não estou conseguindo enviar.
Stayed 1 night in May 2025

10/10 Excellent

Andrea Cristina

Stayed 4 nights in Apr 2025

10/10 Excellent

Paulo Sérgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Roberto R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Em frente à entrada do Parque das águas

Confortável, café da manhã bem completo, esquina com o centrinho onde estão os bares e restaurantes, e em frente ao parque das águas.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness

Podia ser melhor.

"A minha estadia foi razoável, com alguns pontos que poderiam ser melhorados. O café da manhã ficou aquém das minhas expectativas, tanto em variedade quanto em qualidade. Além disso, senti falta de cortinas blackout no quarto, o que acabou interferindo na qualidade do sono, logo ao chegar detectei a lampada do toalete queimada e o controle remoto nao funcionava pois as pilhas estavam sem carga. Resumindo o custo beneficio nao compensa pelo que oferece, o ponto positivo e a localizacao.
Stayed 2 nights in May 2025

8/10 Good

VICENTE DUARTE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Cleber

Liked: Cleanliness, property conditions & facilities, room comfort

Maio de 2025

Experiência muito satisfatória, quartos limpos, organizados, colaboradores com extrema educação e simpatia. Faço apenas uma observação que nao tira a qualidade e os méritos do estabelecimento: poderiam colocar interruptores ao lado da cama, pois e precoso levantar paraapagar as luzes do quarto! De maneira getal, muito bom e recomendo!
Stayed 4 nights in May 2025

8/10 Good

Fernanda caroline

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Localização ótima

O hotel tem uma boa limpeza nos quartos e banheiros. O café da manhã é mediano, faltam opções de fruta. Nos quartos os colchões são mais antigos e os cobertores também.A localização é ótima e é possível fazer tudo a pé.
Stayed 2 nights in May 2025