Hotel Family

3.0 star property
3-star hotel near Rua 25 de Marco, connected to a shopping center

Choose dates to view prices

Photo gallery for Hotel Family

Reception
Building design
Interior
Breakfast and lunch served
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Rua da Juta, 301, Brás, São Paulo, 03010-010
  • Place, Shopping 25 Bras Mall
    ‪2 min walk‬
  • Place, Feirinha da Madrugada
    ‪3 min walk‬
  • Place, Rua 25 de Marco
    ‪16 min walk‬
  • Airport, São Paulo (CGH-Congonhas)
    ‪16 min drive‬

Room options

Double Room

7.6 out of 10
Good
(8 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Twin Beds

7.4 out of 10
Good
(21 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Double Room Single Use

8.6 out of 10
Excellent
(8 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

São Paulo

Heart of São Paulo.Your stay at this Bras hotel places you within 2 miles (3 km) of Rua 25 de Marco and Sala São Paulo Concert Hall. Municipal Theatre of São Paulo and Liberty Square are also within 3 miles (5 km).

What's nearby

  • Shopping 25 Bras Mall - 2 min walk - 0.2 km
  • Feirinha da Madrugada - 3 min walk - 0.3 km
  • Mega Polo Moda - 6 min walk - 0.6 km
  • Temple of Solomon - 16 min walk - 1.4 km
  • Rua 25 de Marco - 16 min walk - 1.4 km

Getting around

  • Sao Paulo Bras Station - 3 min drive
  • Bras Metro Station - 18 min walk
  • São Paulo (CGH-Congonhas) - 25 min drive

Restaurants

  • ‪Rainha da Miller - ‬4 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Praca De Alimentacao - ‬6 min walk
  • ‪Habib's - ‬4 min walk
  • ‪Ripa na Brasa - ‬5 min walk

About this property

Hotel Family

3-star hotel near Rua 25 de Marco, connected to a shopping center
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. Hotel Family also features a vending machine, laundry facilities, and shopping on site.

This 3-star São Paulo hotel is smoke free.

  • 223 guestrooms or units
  • 9 levels
  • 2 buildings
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Family offers 223 air-conditioned accommodations with minibars and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 3:00 AM to 6:30 PM at scheduled times and on request

Food and drink

  • Buffet breakfast available for a fee: BRL 34.99 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • 25-inch TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 34.99 per person
  • Airport shuttle fee: BRL 100 per person (one-way)
  • Airport shuttle fee per child: BRL 50 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Family Sao Paulo
Hotel Family
Family Sao Paulo
Hotel Family Hotel
Hotel Family São Paulo
Hotel Family Hotel São Paulo

Hotel Family Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 256 out of 675 reviews
Rating 8 - Good. 150 out of 675 reviews
Rating 6 - Okay. 136 out of 675 reviews
Rating 4 - Poor. 75 out of 675 reviews
Rating 2 - Terrible. 58 out of 675 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Omar

Stayed 1 night in Aug 2025

2/10 Terrible

Marisol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

4/10 Poor

Flávia H

Stayed 1 night in Aug 2025

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Igor

Stayed 1 night in Aug 2025

6/10 Okay

Cristiane

Business traveller
Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

ROSANGELA RENATO

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Celso Sokuzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom local para compras

Quarto com todo acessórios disponiveis,
Stayed 3 nights in Aug 2025

4/10 Poor

João Luiz

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ana Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

João Luiz

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

juldete

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Cibele

Business traveller
Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

José Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Elisabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Indico

Acomodação boa, noite tranquila sem barulhos, chuveiro ótimo, café da manhã muito bom.
Stayed 1 night in Aug 2025

10/10 Excellent

fabio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
Recepção sem educação, quarto com chuveiro muito ruim e ralo entupido. Funcionários do restaurante mal educados. Fizeram meu check out eu estando lá ainda. De repente estou dormindo e entrou gente p limpar dizendo que eu havia saído do hotel desde às 4:30 segundo a planilha que passaram p elas. Cobertor de péssima qualidade, televisão ruim sem opções de canais
Stayed 2 nights in Jul 2025

10/10 Excellent

Jaqueline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

CARLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Daniel a

Business traveller
Liked: Cleanliness, staff & service
Banheiro com espaço pra banho mto pequeno, luz piscando, a luz do banheiro só acende se acender a do quarto, horário de café incompatível para local sendo que o comércio começa a funcionar de madrugada, horário do café da manhã, hóspede já está nas ruas fazendo compras faz tempo.
Stayed 1 night in Jul 2025

4/10 Poor

Cláudio

Business traveller
Disliked: Room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Alyne

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito ruim
Stayed 1 night in Jul 2025

10/10 Excellent

César

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025