Ratings based on 926 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 18, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by Caroline Bastazini, Hotel Management
Sr WilliamAgradecemos por escolher Melia Paulista! Obrigada por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Com Carinho,
by A traveller
Posted Feb. 13, 2024 on Expedia
Nice
Comment from Hotel Management
Feb. 14, 2024 by Caroline Bastazini, Hotel Management
Hello, AlexadreThank you for choosing Melia Paulista! Thank you for rating us!We are very happy to know that we achieved our goal, your satisfaction.We hope to see you soon!Yours sincerely,
by A traveller from Managua
Posted Jan. 26, 2024 on Expedia
Excellent hotel in all operational sense. Areas feels a bit small in general
Comment from Hotel Management
Jan. 31, 2024 by Caroline Bastazini, Hotel Management
Hello, EduardoThank you for choosing Melia Paulista! Thank you for rating us!We are very happy to know that we achieved our goal, your satisfaction.We hope to see you soon!Best Regard,
by A traveller
Posted Dec. 30, 2023 on Expedia
Comment from Hotel Management
Jan. 8, 2024 by Caroline Bastazini, Hotel Management
Ola Antonio Agradecemos por escolher Melia Paulista! Obrigada por nos avaliar! Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação. Esperamos revê-lo em breve! Atenciosamente, Caroline Bastazini Chefe de Recepção
by A traveller
Posted Dec. 15, 2023 on Hotels
Comment from Hotel Management
Dec. 18, 2023 by Caroline Bastazini, Hotel Management
Ola Dominic Agradecemos por escolher Melia Paulista! Obrigada por nos avaliar! Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação. Esperamos revê-lo em breve! Atenciosamente, Caroline Bastazini Chefe de Recepção
by A traveller from Toronto
Posted Dec. 15, 2023 on Expedia
Great location. Comfortable mattress. Awesome staff. Some staff speak English.
Comment from Hotel Management
Dec. 18, 2023 by Caroline Bastazini, Hotel Management
Hello, Richard, Thank you very much for your evaluation and visit to our Meliá Paulista. It is wonderful to know that we have fully met your expectations. We hope to see you in another opportunity.Best Regards,
by A traveller
Posted Dec. 10, 2023 on Hotels
Comment from Hotel Management
Dec. 11, 2023 by Caroline Bastazini, Hotel Management
Ola, Sr AguinaldoAgradecemos muito por sua visita e avaliação ao nosso Melia Paulista.Estaremos aguardando seu retorno em breve,Atenciosamente,
by A traveller
Posted Dec. 9, 2023 on Expedia
Comment from Hotel Management
Dec. 11, 2023 by Caroline Bastazini, Hotel Management
Cara sra. Eugênia,Agradecemos muito por sua visita e avaliação ao nosso Melia Paulista.Estaremos aguardando seu retorno em breve,Atenciosamente,
by A traveller
Posted Dec. 1, 2023 on Expedia
The hotel needs to improvement’s on service.
I had 4 luggage the guys in front just watched us and didn’t helped.
Checking in, took so long even though I did the pre-check in on the app.
The maids doesn’t know how to make the bed. The sheets were always on top
They have a hard time to bring information.
I wouldn’t recommend this place to anyone.
Comment from Hotel Management
Dec. 4, 2023 by Caroline Bastazini, Hotel Management
Thank you for contacting us.It's great to know that you enjoyed your stay with us.On the other hand, we are sorry to hear that your experience was not satisfactory and we apologize for the error that occurred.Please accept our sincere apologies for any expectations we may not have met. We hope you reconsider and give us one more chance to provide you with a truly excellent experience in every way.Yours sincerely,
by A traveller
Posted Nov. 11, 2023 on Hotels
Comment from Hotel Management
Nov. 13, 2023 by Caroline Bastazini, Hotel Management
VeronicaAgradecemos por escolher Melia Paulista! Obrigada por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-la em breve!Atenciosamente,
