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Best Western Plus Hotel Fino Chitose

3.5 star property
3.5-star guestrooms with soaking bathtubs

Choose dates to view prices

Photo gallery for Best Western Plus Hotel Fino Chitose

Lobby
Exterior
Premium bedding, in-room safe, iron/ironing board, free WiFi
Restaurant
Executive Room, Multiple Beds, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
13-3, Chiyoda, Chitose, Hokkaido, 066-0062
  • Place, Aoba Park
    ‪8 min walk‬
  • Place, Chitose Salmon Aquarium
    ‪19 min walk‬
  • Place, Chitose Inter Golf Club
    ‪2 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪8 min drive‬

Room options

View all photos for Superior Double Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Superior Twin Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 2

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Bathtub

Deluxe Room, 2 Single Beds, Non Smoking, Bathtub

Deluxe Room, 2 Twin Beds, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 4 Twin Beds

Deluxe Room, 2 Twin Beds, Accessible, Bathtub

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Fours Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Fours Room

  • Sleeps 4

View all photos for Japanese Western Style Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese Western Style Room

  • Sleeps 4

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Exterior

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About the area

Chitose

In Chitose .You'll be within half a mile (1 km) of Aoba Park and 2 miles (3 km) of Chitose Salmon Aquarium with a stay here. Also, Chitose Inter Golf Club is within 2 miles (3 km) and Doraemon Wakuwaku Sky Park is within 6 miles (10 km).

What's nearby

  • Aoba Park - 8 min walk - 0.7 km
  • Chitose Salmon Aquarium - 19 min walk - 1.6 km
  • Chitose Inter Golf Club - 2 min drive - 2.1 km
  • Sapporo Dome - 28 min drive - 36.1 km
  • Lake Shikotsu - 30 min drive - 31.8 km

Getting around

  • Osatsu Station - 4 min drive
  • Chitose Station - 9 min walk
  • New Chitose Intl. Airport (CTS) - 9 min drive

Restaurants

  • ‪ヴィクトリアステーション 千歳店 - ‬3 min walk
  • ‪いろはにほへと 千歳店 - ‬2 min walk
  • ‪Crepe&Cafe Virtue - ‬2 min walk
  • ‪龍のす - ‬3 min walk
  • ‪中国料理華龍 - ‬3 min walk

About this property

Best Western Plus Hotel Fino Chitose

3.5-star guestrooms with soaking bathtubs
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Best Western Plus Hotel Fino Chitose. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Chitose hotel.

  • 154 guestrooms or units
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Dining venue
Best Western Plus Hotel Fino Chitose offers 154 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Front of property - evening/night
Queen's Hotel Chitose
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 610 reviews
The price is CA $93
CA $103 total
Jan 4 - Jan 5, 2026
Queen's Hotel Chitose

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 800 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,400 for adults and JPY 1,400 for children
  • A restaurant

Accessibility

  • Elevator
  • Thin carpet in room

Room amenities

Entertainment

  • Pay movies
  • TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1400 for adults and JPY 1400 for children
  • Self parking fee: JPY 800 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Hotel Fino
Best Western Plus Fino Chitose
Best Western Plus Fino
Best Plus Fino Chitose Chitose
Best Western Plus Hotel Fino Chitose Hotel
Best Western Plus Hotel Fino Chitose Chitose
Best Western Plus Hotel Fino Chitose Hotel Chitose

Best Western Plus Hotel Fino Chitose Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 327 out of 609 reviews
Rating 8 - Good. 216 out of 609 reviews
Rating 6 - Okay. 46 out of 609 reviews
Rating 4 - Poor. 14 out of 609 reviews
Rating 2 - Terrible. 6 out of 609 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Glin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and breakfast
Stayed 5 nights in Sep 2025

2/10 Terrible

Cecilia

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room felt dirty. Did not feel comfortable staying here.
Stayed 1 night in Aug 2025

2/10 Terrible

Geoffrey

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel strictly enforce their 3pm checkin time. Rooms were ready but they were not interested in being accomodating. They smiled and watched as I made several trips upstairs carrying my groups luggage after sleeping on the floor of the lobby for an hour waiting to check in. Room was dusty and found hair in shower. I’m not generally hostile towards hotels but the staff here went out of their way to make life more difficult. Will avoid the Best Western chain in future.
Stayed 1 night in Aug 2025

8/10 Good

chester

Stayed 1 night in Jun 2025

10/10 Excellent

Jincy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our best stays in Japan. A very good hotel with all the amenities you need.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yu-Ying

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and staff is friendly. Some restaurants around the hotel. Bakery across street is most go. However , the room is small but still bigger than regular JP hotels.
Stayed 1 night in Nov 2024

10/10 Excellent

Nigel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay…very helpful staff
Stayed 1 night in Feb 2025

10/10 Excellent

Finn

Stayed 1 night in Jan 2025

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good!

Good location: 5 minute walk from Chitose Station. Next door is a 7-11. Clean and tidy, facilities is new. I’ll choose again if I come to Chitose.
Stayed 1 night in Feb 2025

8/10 Good

Gretchen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Main issue is no taxi's from airport to the hotel. We waited for >1 hour for a taxi at 10 PM along with about 70 other people. I tried ahead of time to order a private driver but that was $200 for a 9 minute ride.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff very helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Katherine

Stayed 1 night in Feb 2025

6/10 Okay

burton

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient but no dinner service
Stayed 2 nights in Feb 2025

6/10 Okay

Jasmin

Room was really tiny.
Stayed 1 night in Feb 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Thinh

Stayed 3 nights in Jan 2025

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay

nice, clean and comfortable room with fast wifi before our flights back home. Parking is an issue with not enough parking spaces overnight limited to 36 spaces for its guests. Has to park across the street. Also, the hotel does not have temporary parking space to unload luggage unless to park on a busy, active street to stop the traffic. Otherwise, it is a very good hotel choice to transit back home at a near airport location
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Generally good to stay

Everything is good with comfortable bed and good breakfast. Cleanliness of room needs improvement e.g. dusty equipment, stain on toilet bowl, etc. Floor bricks at front and back doors need attention which is slippery on snowy season.
Stayed 1 night in Jan 2025

10/10 Excellent

Kriangsak

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice at Chitose

The room is in good condition. they have parking next to the property that charge reasonable price. The staff is very nice and helpful. Specially thanks for the front desk lady who came out to help at the carpark.
Stayed 1 night in Sep 2024

6/10 Okay

Tai-Pong

Travelled with family
It is a very very small room with very few amenities
Stayed 1 night in Sep 2024

6/10 Okay

Philip

Liked: Cleanliness, staff & service
Just a quick one-night stay, so wasn't asking for much. No onsite parking which was a slight disappointment, but there are several parking lots nearby at optional cost. Breakfast was decent. All in all a nice stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Chi Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room
Stayed 2 nights in Jul 2024

6/10 Okay

Jerome, Phoenix

Stayed 1 night in Jan 2024