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Comfort Hotel Sapporo Susukino

3.0 star property
3-star hotel near Odori Park

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Photo gallery for Comfort Hotel Sapporo Susukino

Reception
Exterior
Property amenity
Property amenity
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

View in a map
1-2-10 Nishi, Minami 5-Jo, Chuo-Ku, Sapporo, Hokkaido, 064-0805
  • Place, Susukino Street
    ‪2 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪3 min walk‬
  • Place, Nijo Market
    ‪3 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Room amenity

Room, Multiple Beds, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

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Exterior

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About the area

Sapporo

City center stay.A stay at this Sapporo City Centre hotel places you within half a mile (1 km) of Tanukikoji Shopping Street and 2 miles (3 km) of Odori Park. Susukino Street and Soseigawa Park are also within half a mile (1 km).

What's nearby

  • Susukino Street - 2 min walk - 0.2 km
  • Tanukikoji Shopping Street - 3 min walk - 0.3 km
  • Nijo Market - 3 min walk - 0.3 km
  • Sapporo TV Tower - 8 min walk - 0.7 km
  • Nakajima Park - 11 min walk - 1.0 km

Getting around

  • Hosui-Susukino Station - 1 min walk
  • Sapporo Station - 14 min walk
  • Sapporo Okadama Airport (OKD) - 28 min drive

Restaurants

  • ‪居酒商 古典家 - ‬1 min walk
  • ‪SALVATORE CUOMO & BAR すすきの - ‬1 min walk
  • ‪甘味処デンキ茶房 - ‬1 min walk
  • ‪Holiday - ‬1 min walk
  • ‪BAR SPEY R. - ‬1 min walk

About this property

Comfort Hotel Sapporo Susukino

3-star hotel near Odori Park
Free breakfast is served daily. WiFi is free in public spaces. Comfort Hotel Sapporo Susukino also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Sapporo hotel.

  • 152 guestrooms or units
  • 12 levels
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Lockers available
Comfort Hotel Sapporo Susukino offers 152 accommodations with safes and slippers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 1,144 reviews
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 2,000 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1100.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 2000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Sapporo Susukino
Comfort Sapporo Susukino
Comfort Hotel Sapporo Susukino Hotel
Comfort Hotel Sapporo Susukino Sapporo
Comfort Hotel Sapporo Susukino Hotel Sapporo

Comfort Hotel Sapporo Susukino Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 171 out of 249 reviews
Rating 8 - Good. 64 out of 249 reviews
Rating 6 - Okay. 9 out of 249 reviews
Rating 4 - Poor. 4 out of 249 reviews
Rating 2 - Terrible. 1 out of 249 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing
Stayed 2 nights in Dec 2025

10/10 Excellent

Harold

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great hotel in Sapporo! Right above one minor station, 2 blocks away from Susukino station (which is continuous underground to Odori and Sapporo stations). Breakfast above average, available rooms way above average size (for Japan), and overall very comfortable place with great staff.
Stayed 7 nights in Dec 2025

8/10 Good

Yuk Kwan

Liked: Cleanliness, staff & service
The room was big, clean and comfortable. Breakfast was ok; all-day coffee and tea was a plus. Susukino subway station's right outside the hotel. Super convenient. I'd stay here again if I'm ever back in Sapporo.
Stayed 5 nights in Dec 2025

10/10 Excellent

Bruce, Paddington

Liked: Cleanliness, staff & service, property conditions & facilities
One of our favourite hotels in Sapporo, rooms are new neat and clean, comfortable bed. Breakfasts are great with a nice selection
Stayed 1 night in Nov 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location, clean room, nice bed and hearty breakfast. Polite staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

sandy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and spacious for Japan standard. The front desk staffs are friendly and helpful.
Stayed 4 nights in Nov 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good service from front desk and breakfast staff. Breakfast was good and hearty like a home cook meal. Room is clean when we checked in. Was maintained during our stay
Stayed 5 nights in Nov 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice with a good selection of items. This hotel is near to several subway stations, very convenient.
Stayed 8 nights in Sep 2025

10/10 Excellent

dancy

Stayed 1 night in Jul 2025

10/10 Excellent

Yongyu

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great price.
Stayed 3 nights in Jun 2025

10/10 Excellent

Warren, Coorparoo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Nice breakfast Very good location
Stayed 5 nights in Apr 2025

6/10 Okay

Charlie, Bang Bua Thong

Travelled with family
Liked: Staff & service
I really enjoy and happy with my room but Susukino area is too dangerous.
Stayed 14 nights in Mar 2025

10/10 Excellent

Saki

Stayed 4 nights in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and good breakfast. Room is clean.
Stayed 4 nights in Mar 2025

6/10 Okay

Anne

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is ok: the rooms are small with very little storage. You essentially have to leave everything in your suitcase. Toiletries are also limited: no lotion for instance. I struggled quite a bit with keeping the room warm enough: the Air Conditioning would go on standby when you left the room (as you remove your key card from the slot at the entrance). I understand the desire to conserve energy, I appreciate the sentiment but noone wants to go back to a chilly room at the end of a chilly, snowy/wet day! I bypassed the system by inserting another card and leaving it on (at a low setting) all day but I don’t think I should have had to do that. (And even still, the AC seemed to randomly start blowing chilly air when the room wasn’t that warm to begin with) Also, note that the fridge will be set at “1” (meaning practically OFF). Turn that sucker up if you want your stuff chilled. Now, the breakfast buffet is indeed pretty good, though I gather that other hotels offer similarly good breakfast buffets. Overall, it’s an economical option with little-frills service. It’s fine.
Stayed 4 nights in Mar 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff are super friendly and helpful, and the facility was clean. Our included breakfast featured a nice variety of foods. The room itself (double) was very uncomfortably tiny. There was literally no place to put any of our belongings, besides a tiny cutout near the door (1' x 1.5'). I ended up stacking my bags and belongings at the foot of the bed, while my wife stacked hers beside it. The bed was in the corner, so there was no way for me to get off of it without crossing over my partner. Again, the hotel is nice, clean, well-situated, and recommended. Just be aware that our room was tiny, even by Japan standards.
Stayed 4 nights in Feb 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central areas with lots of shopping and eateries nearby in the Odori-Susukino area
Stayed 5 nights in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great hotel. Might be 3 star hotel but 5 stars for staff and 5 star location. Rooms are quite spacious and comfortable. Very clean. Friendly and helpful staff. Very good breakfast included in the price of room. Location is excellent being a few minutes walk from Susukino station and shopping area. Metro station right outside the hotel door. Would stay at this hotel again for sure.
Stayed 4 nights in Feb 2025

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
complimentary breakfast
Stayed 3 nights in Jan 2025

10/10 Excellent

Jerusha, Quezon City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

Bruce, Paddington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, lovely complimentary breakfast, neat tidy rooms, helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

CHI KIN, Hong Kong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast okay and no need to bother
Stayed 2 nights in Oct 2024

10/10 Excellent

CHI KIN, Hong Kong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and convenience.
Stayed 1 night in Oct 2024

10/10 Excellent

CHI KIN, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Money valuable
Stayed 1 night in Oct 2024

10/10 Excellent

CHI KIN, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024