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Dormy Inn Premium Otaru Natural Hot Spring

3.0 star property
3-star spa hotel near Otaru Canal

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Photo gallery for Dormy Inn Premium Otaru Natural Hot Spring

Hot springs
Breakfast served
Lobby
Front of property - evening/night
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
3-9-1, Inaho, Otaru, Hokkaido, 047-0032
  • Sakaimachi Street
    ‪6 min walk‬
  • Otaru Canal
    ‪8 min walk‬
  • Shin Nihonkai Ferry
    ‪3 min drive‬
  • Sapporo (OKD-Okadama)
    ‪39 min drive‬

Room options

View all photos for Moderate Twin Room + Tatami, Non Smoking (21sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Twin Room + Tatami, Non Smoking (21sqm)

  • 21.4 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Room, Non Smoking (21sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Twin Room, Non Smoking (21sqm)

  • 21.4 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Twin Room, Smoking (21sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Twin Room, Smoking (21sqm)

  • 21.4 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Double Room, Smoking (15sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Double Room, Smoking (15sqm)

  • 14.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room, Non Smoking (15sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Double Room, Non Smoking (15sqm)

  • 14.3 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Otaru

City center stay.Within a 10-minute walk of the hotel, you'll find Nichigin-dōri and Sakaimachi Street. Old Endo Matabei House and Otaru City Art Museum are also within half a mile (1 km).

What's nearby

  • Sakaimachi Street - 6 min walk - 0.6 km
  • Otaru City General Museum Ungakan - 8 min walk - 0.7 km
  • Otaru Canal - 8 min walk - 0.7 km
  • Otaru Music Box Museum - 20 min walk - 1.7 km
  • Shin Nihonkai Ferry - 3 min drive - 2.4 km

Getting around

  • Otaru Station - 2 min walk
  • Inaho Station - 20 min drive
  • New Chitose Intl. Airport (CTS) - 79 min drive

Restaurants

  • ‪らーめん むくげ 長崎屋小樽店 - ‬3 min walk
  • ‪市場食堂味処たけだ - ‬1 min walk
  • ‪アイスクリームパーラー美園 - ‬3 min walk
  • ‪Cafe可否茶館 - ‬1 min walk
  • ‪西や - ‬1 min walk

About this property

Dormy Inn Premium Otaru Natural Hot Spring

3-star spa hotel near Otaru Canal
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Dormy Inn Premium Otaru Natural Hot Spring offers its guests a full-service spa. Dormy Inn Premium Otaru Natural Hot Spring also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Otaru hotel.

  • 1 building
  • 245 guestrooms or units
  • 10 levels
  • Built in 2009
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Dining venue
Dormy Inn Premium Otaru Natural Hot Spring offers 245 air-conditioned accommodations with bathrobes and slippers. Flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bidets, and hair dryers.

This Otaru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Languages

English, Japanese

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,400 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • A restaurant

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 1400 per night (in/out privileges)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Property is also known as

Dormy Inn Otaru
Dormy Otaru Natural Hot Spring
Dormy Premium Otaru
Otaru Dormy Inn
Dormy Inn Premium Otaru Hokkaido
Dormy Inn Premium Otaru Hotel Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel
Dormy Inn Premium Otaru Natural Hot Spring Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel Otaru

Dormy Inn Premium Otaru Natural Hot Spring Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1009 reviews
Rating 8 - Good. 285 out of 1009 reviews
Rating 6 - Okay. 95 out of 1009 reviews
Rating 4 - Poor. 34 out of 1009 reviews
Rating 2 - Terrible. 16 out of 1009 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Free noodles at night and the hot spring is really nice.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Jack

Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base for ski trip with friends. Onsen was perfect and breakfast amazing. It is not the ritz but provides everything you need in a great location. Would go back
Stayed 3 nights in Feb 2025

6/10 Okay

Diana, Melbourne

Travelled with family and small children
Liked: Amenities
Front desk staff never bothered to greet us but possibly it’s because it was so busy. Rooms were somewhat clean but could improve - actually we were given a key but the room wasn’t ready when we went upstairs, the door was wide open with no one in sight. Great location, right across from the train station and close to many shops.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located across the JR Otaru station . Love their Onsen & breakfast
Stayed 1 night in Feb 2025

8/10 Good

Erin

Stayed 2 nights in Feb 2025

2/10 Terrible

Patrick

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jan 2025

4/10 Poor

Kelsey

Travelled with partner
Liked: Staff & service, property conditions & facilities
They only had smoking rooms available which was really unpleasant. Might be okay if you can get a non smoking room. The rooms are small though if you have ski bags it’s tight.
Stayed 1 night in Jan 2025

2/10 Terrible

Karen

Stayed 1 night in Dec 2024

10/10 Excellent

jeik

Stayed 1 night in Jan 2025

10/10 Excellent

Miles

Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort

Great location, but lots of low quality guests

Many of the hotel’s guests are loud groups that’ll chat over others in the public onsen and smoke in supposedly non-smoking rooms (it’s fairly easy to tell since when they do it, the cigarette smell and fume will flood the corridor and get into your room!) Given the rather large number of rooms in the building, the laundry facilities are a bit too few too (only 3 sets of washer and dryers in each sex’s onsen). The female ones are always fully occupied The hotel staff were helpful by providing additional air purifiers in our room, though it’s just a shame that the experience was compromised by bad tourists
Stayed 4 nights in Dec 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#1 choice in Otaru!!

Well located hotel right in front of the Otaru train station. Service is best in class. Onsen offers variety of choices including outdoors and indoors. 9 to 11 pm offers free ramen and ice cream. In the morning it offers free yogurt drink and welcome snacks. Little things add up to an unforgettable experience. My wife and daughter enjoy the stay very much. Also, it is 3 minute walk from fish market with lots of fresh seafood options. The whole town with many landmarks, museums, shops and restaurants, this is the ultimate #1 first stop in Hokkaido. We highly recomend this hotel for your stay in Otaru.
Stayed 1 night in Dec 2024

8/10 Good

???

Stayed 1 night in Nov 2024

10/10 Excellent

Eugene

Stayed 1 night in Nov 2024

4/10 Poor

Yee Sheung

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old facilities that even don’t have usb switch in the room!
Stayed 1 night in Nov 2024

10/10 Excellent

Aisook Choi

Stayed 1 night in Nov 2024

10/10 Excellent

TANAKA

Liked: Cleanliness, staff & service, property conditions & facilities
Right in front of the station. Very convenient.
Stayed 2 nights in Nov 2024

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Efficient

The hotel is so convenient directly across from the train station. Easy check in and helpful staff with some English spoken. The room was efficient with walk in shower, but no frills. The hotel is right on two major streets, but still very quiet. A taxi stand is located right in front of the hotel. The housekeeping staff are the stars of the show and took care of us.
Stayed 2 nights in Oct 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for train and bus station
Stayed 1 night in Oct 2024

10/10 Excellent

hueiling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean but a little dated, breakfast was good. Location is excellent, close to train station, fish market and Sakaimachi shopping street.

4/10 Poor

Charlene

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor guest service

They did not allow us to park our mini van in the lot. At 10pm , we had to look for street parking. Poor guest experience.
Stayed 1 night in Oct 2024