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Hotel Grand Terrace Chitose

3.0 star property
3-star hotel perfect for exploring Chitose

Choose dates to view prices

Photo gallery for Hotel Grand Terrace Chitose

Exterior
Lounge
Junior Suite, Smoking
Reception
Junior Suite, Smoking | Living room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Honcho 4-4-4, Chitose, Hokkaido, 066-8520
  • Place, Aoba Park
    ‪3 min walk‬
  • Place, Chitose Inter Golf Club
    ‪14 min walk‬
  • Place, New Chitose Airport Onsen
    ‪7 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪8 min drive‬

Room options

View all photos for Single Room, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Twin Room, Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Semi Double Room, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Semi Double Room, Non Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Semi Double Room, Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Semi Double Room, Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for King Double Room, Non Smoking

King Double Room, Non Smoking

King Double Room, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Double Room, Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

King Double Room, Smoking

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Smoking

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Smoking

  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Connected Twin Room, Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Connected Twin Room, Smoking

  • 42 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Japanese-Western Room, Smoking

Japanese-Western Room, Smoking

Japanese-Western Room, Smoking

  • 30 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese Traditional Room, Smoking

Japanese Traditional Room, Smoking

Japanese Traditional Room, Smoking

  • 22 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for Triple Room, Non Smoking (2 Single Beds and 1 Extra Bed)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Triple Room, Non Smoking (2 Single Beds and 1 Extra Bed)

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Triple Room, Smoking (2 Single Beds and 1 Extra Bed)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Triple Room, Smoking (2 Single Beds and 1 Extra Bed)

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, Smoking

  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Smoking

Junior Suite, Smoking

Junior Suite, Smoking

  • 45 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Semi Double Room-Non-Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Semi Double Room-Non-Smoking

  • Sleeps 2

View all photos for Semi Double Room-Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Semi Double Room-Smoking

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

Superior Twin Room-Smoking

  • Sleeps 2

Superior Twin Room-Non-Smoking

  • Sleeps 2

Room With Tatami Area-Smoking

  • Sleeps 3

View all photos for Deluxe Twin Room with Bath

Coffee and/or coffee maker

Deluxe Twin Room with Bath

  • Sleeps 2

Triple With Bath-Non Smoking

  • Sleeps 3

View all photos for Single Room-Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Single Room-Smoking

  • Sleeps 1

Triple With Bath-Smoking

  • Sleeps 2

View all photos for Single Room-Non-Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Single Room-Non-Smoking

  • Sleeps 1

View all photos for Run Of House

Living area

Run Of House

  • Sleeps 2

Suite

  • Sleeps 2

Reguler Cabin Capsule Room For Male Only-Non-Smoking

  • Sleeps 1

View all photos for Compact Cabin Capsule Room For Male Only-Non-Smoking

Interior

Compact Cabin Capsule Room For Male Only-Non-Smoking

  • Sleeps 1

Junior Suite-Smoking

  • Sleeps 2

[Twin Room] [Non-smoking]

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

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Exterior

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About the area

Chitose

City center stay.Within a 15-minute walk of the hotel, you'll find Aoba Park and Chitose Inter Golf Club. Chitose Salmon Aquarium and Chitose Outlet Mall Rera are also within 3 miles (5 km).

What's nearby

  • Aoba Park - 3 min walk - 0.3 km
  • Chitose Inter Golf Club - 14 min walk - 1.2 km
  • Chitose Outlet Mall Rera - 4 min drive - 4.1 km
  • Doraemon Wakuwaku Sky Park - 7 min drive - 6.9 km
  • New Chitose Airport Onsen - 7 min drive - 7.2 km

Getting around

  • Osatsu Station - 5 min drive
  • Minami-Chitose Station - 6 min drive
  • New Chitose Intl. Airport (CTS) - 9 min drive

Restaurants

  • ‪中華そば 鶴亀 - ‬7 min walk
  • ‪レストラン ユーカラ - ‬1 min walk
  • ‪鶏や 総本店 - ‬3 min walk
  • ‪生ラム モンゴル 街小屋店 - ‬9 min walk
  • ‪徳寿 千歳店 - ‬2 min walk

About this property

Hotel Grand Terrace Chitose

3-star hotel perfect for exploring Chitose
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. A sauna, a vending machine, and karaoke are also featured at Hotel Grand Terrace Chitose.

Smoking is allowed in designated areas at this 3-star Chitose hotel.

  • 255 guestrooms or units
  • Karaoke
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Hotel Grand Terrace Chitose offers 255 air-conditioned accommodations with slippers and hair dryers. A pillow menu is available. Flat-screen televisions come with pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet. This Chitose hotel provides complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenity

ANA Crowne Plaza Chitose by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,007 reviews
The price is CA $118
CA $173 total
Oct 15 - Oct 16
ANA Crowne Plaza Chitose by IHG

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 800 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Karaoke
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 800 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Grand Terrace Chitose
Hotel Grand Terrace
Grand Terrace Chitose
Grand Terrace Chitose Chitose
Hotel Grand Terrace Chitose Hotel
Hotel Grand Terrace Chitose Chitose
Hotel Grand Terrace Chitose Hotel Chitose

Hotel Grand Terrace Chitose Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 266 out of 1000 reviews
Rating 8 - Good. 460 out of 1000 reviews
Rating 6 - Okay. 181 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Kimberly

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great service with English speaking crew
Stayed 5 nights in Feb 2025

6/10 Okay

Simon

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kellie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took the shuttle from Chitose airport that left from the end outside near the police desk. Had to wait a bit after the plane landed but it was free so that was fine. There were a couple of places to walk to get dinner since which was good since we arrived after the hotel restaurant was closed. The breakfast was delicious and the onsen was nice. Rooms were small and overall a little outdated but a fine place to stay close to the airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Tomoyo

Liked: Staff & service, property conditions & facilities
Clean and quiet area. there are also some restaulants for dinner.
Stayed 1 night in Dec 2024

10/10 Excellent

Micheal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and nice to stay.
Stayed 1 night in Jan 2025

4/10 Poor

Kristi, Issaquah

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Kusuma Sari

Travelled with family

Standard hotel

Good for relaxing
Stayed 1 night in Dec 2024

10/10 Excellent

Micheal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and services. Keep up the good job.
Stayed 1 night in Jan 2024

8/10 Good

brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size is bigger than most hotels. The lobby is huge and comfy with free coffee and tea.
Stayed 1 night in Jan 2024

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel.

Visiting this hotel is ideal for short travellers who want to visit Sapporo. It was a nice hotel. The bed was comfortable and the bathroom was super clean. Although my room does look outdated, It was a nice room. I will stay again in the future.
Stayed 2 nights in Oct 2023

8/10 Good

Boyd

Liked: Cleanliness, amenities, property conditions & facilities
Good overnight experience
Stayed 1 night in Feb 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service
The location was very nice a relaxing. Enjoyed the free coffee and the public bath.

8/10 Good

Lucrecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location

6/10 Okay

EMMANUEL

Disliked: Cleanliness
Stayed 1 night in Aug 2021

8/10 Good

Tsubasa

Liked: Staff & service
Stayed 1 night in Dec 2020

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay but satisfied

stayed here for a night, as needed a early flight from Haneda. While the earliest shuttle service was still falling short, front desk was able to arrange a taxi who was there at 0530. Did not get chance to enjoy the amenities of the hotel, but it is close (walking distance) to many local dining places.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

Good enough for a business trip

The best part of this hotel is its proximity to Aoba park! The hotel and staff were nice and very accommodating. The facilities are a bit run down but passable for a business trip. The breakfast meal service was nice but the dinner service was cold and unwelcoming. I highly recommend that you avoid including the dinner service on your room as it is not a typical restaurant experience.
Stayed 3 nights in Jul 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms etc were fine but the restaurant for dinner was terrible. The staff were really unhappy and the menu was so limted we actually got up and left. We did have breakfast there the next morning and that was okay and staff were lovely.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport, including a shuttle.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
room is too warm
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Too expensive. Scammed us for an extra A $65 for an extra person in an already booked and set "3" bed room. Tiny, below average room, 2 beds and a fold out. A $200:all up. More than a bit rich ! Expedia didnt help with the way the room was advertised.
Stayed 1 night in Jan 2020

8/10 Good

Megumi

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019