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Hotel Grand

3.5 star property
3.5-star hotel in Novo Sarajevo

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Photo gallery for Hotel Grand

Front of property
Meeting facility
Free daily continental breakfast
Bar (on property)
Superior Double Room, 1 Queen Bed, Non Smoking

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View in a map
7 Muhameda Ef. Pandže, Sarajevo, Federacija Bosne i Hercegovine, 71000
  • Place, National Museum of Bosnia and Herzegovina
    ‪13 min walk‬
  • Place, Sarajevo City Hall
    ‪4 min drive‬
  • Place, Baščaršija Džamija
    ‪4 min drive‬
  • Airport, Sarajevo (SJJ-Sarajevo Intl.)
    ‪10 min drive‬

Room options

View all photos for Classic Single Room, 1 Twin Bed, Non Smoking

Classic Single Room, 1 Single Bed, Non Smoking

Classic Single Room, 1 Twin Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room, Non Smoking, City View

Standard Double or Twin Room, Non Smoking, City View

Standard Double or Twin Room, Non Smoking, City View

  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Double Bed

View all photos for Economy Twin Room, 2 Twin Beds, Non Smoking

Economy Twin Room, 2 Single Beds, Non Smoking

Economy Twin Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Multiple Beds, Non Smoking, City View

Junior Suite, Multiple Beds, Non Smoking, City View

Junior Suite, Multiple Beds, Non Smoking, City View

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds, 1 Twin Bed and 1 Large Twin Sofa Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, City View

2 bedrooms, desk, free WiFi, bed sheets

Family Suite, Multiple Beds, Non Smoking, City View

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Non Smoking, City View

Deluxe Double or Twin Room, Non Smoking, City View

Deluxe Double or Twin Room, Non Smoking, City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Non Smoking, City View

Superior Twin Room, 2 Single Beds, Non Smoking, City View

Superior Twin Room, 2 Twin Beds, Non Smoking, City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Non Smoking

Deluxe Double or Twin Room, Non Smoking

Deluxe Double or Twin Room, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed, Non Smoking

2 bedrooms, desk, free WiFi, bed sheets

Superior Double Room, 1 Queen Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Sarajevo

Novo Sarajevo stay.Within a 15-minute walk of this Novo Sarajevo hotel, you'll find Avaz Twist Tower and University of Sarajevo. Sarajevo History Museum and National Museum of Bosnia and Herzegovina are also within 2 miles (3 km).

What's nearby

  • University of Sarajevo - 8 min walk - 0.7 km
  • National Museum of Bosnia and Herzegovina - 13 min walk - 1.1 km
  • Gazi Husrev-Beg Mosque - 4 min drive - 3.0 km
  • Sarajevo City Hall - 4 min drive - 3.3 km
  • Baščaršija Džamija - 4 min drive - 4.0 km

Getting around

  • Podlugovi Station - 29 min drive
  • Sarajevo (SJJ-Sarajevo Intl.) - 24 min drive

Restaurants

  • ‪Ćevabdžinica "Zmaj - ‬12 min walk
  • ‪Margherita - ‬15 min walk
  • ‪Marcaffe - ‬18 min walk
  • ‪Penny Cafe - ‬5 min walk
  • ‪BonAppetit - ‬16 min walk

About this property

Hotel Grand

3.5-star hotel in Novo Sarajevo
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. A business center and 7 meeting rooms are available. Event space at this hotel measures 3391 square feet (315 square meters) and includes conference space. An airport shuttle (available on request) is available for a fee. The business-friendly Hotel Grand also features a terrace, a garden, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Sarajevo hotel.

  • 125 guestrooms or units
  • 3391 sq ft of conference space
  • 315 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Dining venue
Hotel Grand offers 125 accommodations with hair dryers and complimentary toiletries. LCD televisions come with cable channels. Bathrooms include rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 8:30 PM on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Grand

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 15 (from 17 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Grand Sarajevo
Grand Sarajevo
Hotel Grand Hotel
Hotel Grand Sarajevo
Hotel Grand Hotel Sarajevo

Reviews

Hotel Grand Reviews

7.0

Good

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 33 out of 128 reviews
Rating 8 - Good. 41 out of 128 reviews
Rating 6 - Okay. 22 out of 128 reviews
Rating 4 - Poor. 21 out of 128 reviews
Rating 2 - Terrible. 11 out of 128 reviews

Reviews

8/10 Good

Jarle

Liked: Staff & service, amenities, property conditions & facilities
Okay, but surrounding areas are not the cleanest streets.
Stayed 7 nights in Jul 2025

10/10 Excellent

Luka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is super friendly, everything was clean and the value for money is great.
Stayed 1 night in Jul 2025

6/10 Okay

TANYA, Cambridge

Stayed 1 night in Jul 2025

10/10 Excellent

Amer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice

Pleasant experience. Staff was very friendly and bar is nice with beautiful and spacious balcony with beautiful view.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Noisy outside

late check in was OK. Room is big enough but quite noisy outside (live music ?) until 1:00am. WIFI is un stable. Breakfast is good enough. Quite far from old downtown (40 min walk), better to take tram.
Stayed 2 nights in Jun 2025

8/10 Good

Fawziyah

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Stayed 1 night in Jun 2025

8/10 Good

John, Charlotte

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was good.
Stayed 3 nights in Jun 2025

8/10 Good

Adeel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, nice room with comfortable beds, very spacious. Would be no e if the Aircon was working or if staff could show us how to use.
Stayed 2 nights in May 2025

8/10 Good

Paul

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is very old, in a 1970 time warp. But its clean. Good price. Excellent value for money. Some people maybe put off by its age. But it is what it is. Near the bus/ train station. But about 2 km from the old town and sites.
Stayed 3 nights in May 2025

6/10 Okay

Obaid, Plano

Travelled with family
Liked: Cleanliness
Room was not as nice as shown in pictures.
Stayed 1 night in May 2025

8/10 Good

Hussnain

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Naziya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

AYESHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel in a quiet location. It had a nice breakfast and friendly staff. I would highly recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas T

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to get a good night's sleep. Near bus station and train station. Not really modern but clean and well kept.
Stayed 1 night in Mar 2025

6/10 Okay

Hongliang

Liked: Cleanliness, staff & service
This hotel is fairly old, it is under refurbishment, but it is clean and facilities are good.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Stayed 1 night in Aug 2024

8/10 Good

Tim

Travelled with family
Liked: Staff & service
What a memorable stay at the infamous Hotel Grand. Nice breakfast, excellent lounge. Professional and courteous staff.
Stayed 2 nights in Aug 2024

4/10 Poor

Alma

Travelled with family
We had a room on the third floor, bed was horrible we felt all springs on the back, shower get flooded and no one could have a shower Definitely not coming back to this hotel
Stayed 1 night in Aug 2024

4/10 Poor

Adeel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service

No air conditioning, no shampoo, no toothpaste, or hair brush, the staff didn't even clean the hotel the next day, had to keep coming down to ask for basic stuff. The food was okay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Adis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 5 nights in Jun 2024

8/10 Good

L

Liked: Staff & service, room comfort
Hotel staff were friendly and accommodation was good value for money, if perhaps rather dared for some tastes.
Stayed 3 nights in May 2024

4/10 Poor

Phillip

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bedbugs then good breakfast

Bedbugs in my room. They Changed our rooms but whole building was old and run down. Convenient local for bus station was why I chose this spot and that was on point. Really good breakfast though.
Stayed 2 nights in Feb 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 5 star hotel nostalgia.

I loved this hotel. Please disregard my previous comment about the AC that actually works 100%. Great location and feels like a 5 star hotel. Very close to the train station that currently is closed due to renovations. Highly recommend this hotel to anyone visiting beautiful Sarajevo.
Main entrance
A continental and delicious breakfast
Jacuzzi in room
Super spacious room
Stayed 2 nights in Oct 2023

10/10 Excellent

REY DE LA

Travelled with group
Highly recommended!
Stayed 3 nights in Sep 2023