6/10 Okay
Kristin
Jun 30, 2025
The room we were originally assigned was dirty when we arrived. We arrived at 630pm and check in was 4pm so no reason for a dirty room. It then took over an hour and being disconnected 3 times to get a new a room. Catherine was the only helpful agent we spoke to who got the matter sorted for us. Our new room was clean and spacious. Then when we went to check out we could not get into the luggage storage and that took two more phone calls. Overall not having someone on property is not helpful. They should also have a place to replenish towels
Kristin
Stayed 5 nights in Jun 2025