Note fondée sur 439 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Belle place pis
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Gabriela | Experience Manager, Gestion de l’hôtel
Thank you for your 5-star review! We're delighted that you enjoyed the beautiful surroundings. If you have any specific feedback or suggestions, feel free to share. We look forward to welcoming you again at Hotel Ysuri Sayulita!
par un voyageur
Publié le 1 mars 2023 sur Expedia
Excellent service, when I decided to prolong my stay and that there was no room available, they literally went the extra mile by giving me a golf cart ride to the other hotel I had booked! Perfectly located overall, quiet but minutes away from the hustle bustle of downtown.
Commentaires de Gestion de l’hôtel
10 mars 2023 par America | Experience Manager, Gestion de l’hôtel
That is very sweet review Matthieu, means a lot for us, Thank you for choosing us as your host, and we hope to see you again!
par un voyageur
Publié le 14 févr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
6 avr. 2023 par Gabriela | Experience Manager, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and would like to learn more about the reasons behind your rating.If you could please provide us with more specific details about your experience, we would greatly appreciate it. We strive to provide our guests with exceptional service and a memorable stay, and we want to ensure that we are meeting those goals.Again, we apologize for any shortcomings during your visit and hope that you will give us another chance to exceed your expectations in the future.
par un voyageur de Dallas
Publié le 17 mai 2024
Commentaires de Gestion de l’hôtel
18 mai 2024 par Gabriela | Experience Manager, Gestion de l’hôtel
Thank you so much for your 5 out of 5 rating! We're thrilled to hear you had a great experience. We look forward to welcoming you back soon.
par un voyageur
Publié le 8 mars 2024
This is an incredible property. Easy, beachfront access and the restaurant in/related to the hotel has great beachfront service. The staff at the hotel and the restaurant were friendly, welcoming and so helpful. I will absolutely stay here again!
Commentaires de Gestion de l’hôtel
8 mars 2024 par Gabriela | Experience Manager, Gestion de l’hôtel
Thank you for your wonderful feedback! We're thrilled to hear that you had an incredible experience at our beachfront property. It's fantastic that you enjoyed the easy access to the beach and the great service provided by our staff and restaurant team. We look forward to welcoming you back for another enjoyable stay in the future. If you have any specific preferences for your next visit or if there's anything else you'd like to share, feel free to let us know. We appreciate your support and hope to see you again soon!
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Nice modern and clean room. Very large suite with all the amenities. Our only complaint was that there was no chair or armchair in the room to sit on. There was a large sofa bed in from of the tv that was not suitable for sitting. There were two very uncomfortable garden chairs in the balcony with a vertical back that you could not lean on. I could not sit there to read a book or look at the ocean more than 2 minutes
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Gabriela | Experience Manager, Gestion de l’hôtel
Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the modern and spacious design of our suite and found it well-equipped with amenities.We'll certainly take your suggestions into consideration for future improvements.If there's anything else we can assist you with or if you plan on staying with us again, please feel free to let us know. We value your patronage and hope to welcome you back for another enjoyable stay.
par un voyageur
Mexico
Publié le 22 févr. 2024 sur HotelsAll of the staff at Ysuri Sayulita was amazing. they went over and beyond to make us comfortable
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Gabriela | Experience Manager, Gestion de l’hôtel
Thank you for your feedback! We're thrilled to hear that our staff exceeded your expectations and made your stay comfortable. If there's anything specific you loved or any areas where we can improve, please let us know. We appreciate your review and hope to welcome you back to Ysuri Sayulita in the future!
par un voyageur
Publié le 17 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Gabriela | Experience Manager, Gestion de l’hôtel
Thank you for sharing your feedback with us. We appreciate your input and would love to learn more about your stay. If there are specific aspects you feel we could improve upon or if you have any suggestions, please feel free to share. Your insights are valuable, and we aim to ensure a better experience for all our guests.
par un voyageur
Publié le 17 févr. 2024 sur Expedia
The architecture or engineering of these rooms is interesting, the way they are stacked and angled. The room was very spacious with a great view of the water. The staff was attentive and prompt.
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Gabriela | Experience Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found the architecture and engineering of our rooms interesting, and that you enjoyed the spacious accommodations with a great view of the water. We're pleased that our staff provided attentive and prompt service during your stay.We appreciate your positive comments and hope to have the pleasure of welcoming you back to Hotel Ysuri Sayulita in the future.
par un voyageur
Publié le 14 févr. 2024 sur Expedia
The staff were very welcoming and helpful. The hotel is conveniently located and walkable to the center. Would definitely stay here again!
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Gabriela | Experience Manager, Gestion de l’hôtel
Thank you for taking the time to share your positive experience at Hotel Ysuri Sayulita! We're thrilled to hear that our welcoming and helpful staff, along with our convenient location, made your stay enjoyable. It's wonderful to know that you would choose to stay with us again.Should you plan another visit to Sayulita, we look forward to hosting you once more.
