Ratings based on 903 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 2, 2024 on Expedia
Was very nice, breakfast changes daily and staff was very friendly!!
Comment from Hotel Management
Feb. 9, 2024 by Zahra , Hotel Management
Thank you for your feedback we love to hear that and will share it with the team.
by A traveller
Posted Jan. 29, 2024 on Expedia
Comment from Hotel Management
Feb. 2, 2024 by Leilani Kamala, General Manager, Hotel Management
Thank you so much for staying with us James!
by A traveller
Posted Jan. 26, 2024 on Expedia
Great place
Comment from Hotel Management
Jan. 26, 2024 by Leilani Kamala, General Manager, Hotel Management
Thank you for staying with us Jorge
by A traveller
Posted Jan. 22, 2024 on Expedia
The pool was great. No bar. Very 80’s. Beds were so old. Not comfortable. Hair conditioner was out. Kleenex were out. Our room had a window directly across from another room window. The TV could have been bigger. Family above us could have kept there children from slamming things and running. Overall disappointed with this “Hilton”. It would have been better if we had stayed elsewhere.
Comment from Hotel Management
Jan. 26, 2024 by Leilani Kamala - General Manager at Homewood, Hotel Management
Thank you so much for staying with us. We would love to "Make It Right" if you can give us a call at the hotel we can provide a few options. Please ask from Leilany or Zahra.
by A traveller
Posted Jan. 21, 2024 on Expedia
Just about everything was great. The only compliants we have are one of the remotes barely working with the tv. That's manageable. The other being morning brealfast. The options were terrible at best. Plain eggs, bacon, maybe a waffle maker or something would be a huge upgrade. Everything was great.
Comment from Hotel Management
Jan. 26, 2024 by Leilani Kamala, General Manager, Hotel Management
We truly appreciate your feedback Ben. We have brought in the waffle maker daily and we will look into the breakfast options. We hope you give us another try and will be pleased with our changes
by A traveller
Not a quiet hotel; paper thin walls
Posted Jan. 18, 2024 on HotelsIf you want to hear every word your neighbors say including at midnight or 3am, this is the hotel for you. If you want to get some rest, I suggest a nicer place.
The walls are paper thin! You might as well be in the same room as the people beside you with how easily you can hear them. Very noisy place.
Comment from Hotel Management
Jan. 26, 2024 by Leilani Kamala, General Manager, Hotel Management
Thank you so much for your feedback Jessica. We will look into ways of helping to lower noise from room to room. We hope you give us another try.
by A traveller
Posted Jan. 16, 2024 on Expedia
Comment from Hotel Management
Feb. 9, 2024 by Zahra , Hotel Management
Thank you for your stay. Homewood team
by A traveller
Posted Jan. 13, 2024 on Expedia
Comment from Hotel Management
Jan. 23, 2024 by Leilani Kamala, General Manager, Hotel Management
Thank you for staying with us Michell!
by A traveller from Stanwood
Posted Jan. 12, 2024 on Expedia
Pros: Quiet; convenient to where I needed to go; clean rooms.
Cons: the bed frame in 214 is very shaky (rolling over causes the whole bed to sway); breakfast is blah (the trays are very hard to open because they are under a sneeze guard - I recommend removing the sneeze guard).
Comment from Hotel Management
Jan. 12, 2024 by Zahra , Hotel Management
Hello , thank you for your feedback we are trying to improve with all of your valued feedback. thank you, Homewood Team
by A traveller
Posted Jan. 7, 2024 on Expedia
Breakfast included was a great feature! The staff were very pleasant and accommodating. The pool was pretty cold but otherwise the stay was great.
Comment from Hotel Management
Jan. 9, 2024 by Leilani Kamala, General Manager, Hotel Management
Thank you so much for your kind words Merry! We will keep an eye on the pool.
