Ratings based on 843 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 12, 2024
Comment from Hotel Management
Mar. 15, 2024 by GreenTree Inn Sedona Management, Hotel Management
Dear Matt,Thank you so much! Knowing that you enjoyed your time with us indeed makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Thank You,GreenTree Inn Sedona Management
by A traveller from Argyle
Posted Mar. 11, 2024
We are in the building furthest from the office. It only has 10 rooms so quiet.
Comment from Hotel Management
Mar. 12, 2024 by GreenTree Inn Sedona Management, Hotel Management
Dear Karin,Thank you for sharing your experience! We're glad to hear that you appreciated the quiet atmosphere of the building furthest from the office, especially with only 10 rooms. Providing a peaceful environment for our guests is important to us, and we're pleased that you were able to enjoy a tranquil stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back for another relaxing stay in the future!Thank You,GreenTree Inn Sedona Management
by A traveller
Posted Mar. 6, 2024
Very nice. Clean and beautiful
Comment from Hotel Management
Mar. 11, 2024 by GreenTree Inn Sedona Management, Hotel Management
Dear Monica,We're thrilled to hear that you had a very nice experience with us! Thank you for your kind words about our cleanliness and beautiful surroundings. Your satisfaction is our priority, and we're delighted to have provided you with a memorable stay. We appreciate your positive feedback and look forward to welcoming you back for another wonderful experience in the future. Thank you for choosing us as your accommodation option!Thank You,GreenTree Inn Sedona Management
by A traveller
Posted Feb. 22, 2024 on Expedia
The front desk staff at the facility was very friendly! The room was cleaned, but they forgot to look in the fridge! Also, the owners really need to fix the outdoor steps for the section leading to the suites! I am attorney who has one settlements first steps in far better condition than these! Someone is going to get hurt!
Comment from Hotel Management
Feb. 23, 2024 by GreenTree Inn Sedona Management, Hotel Management
Dear Joane,Thank you for your valuable feedback! We're glad to hear that you found our front desk staff friendly and appreciated our clean rooms. We apologize for the oversight with the fridge and the condition of the outdoor steps. Your concerns have been noted, and we'll address them promptly to ensure the safety and comfort of all our guests. We appreciate your insight as it helps us improve our services. We hope to have the opportunity to welcome you back for an even better experience in the future.Thank You,GreenTree Inn Sedona Management
by A traveller
Posted Feb. 21, 2024 on Expedia
Comment from Hotel Management
Feb. 23, 2024 by GreenTree Inn Sedona Management, Hotel Management
Dear Stephen,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the GreenTree Inn Sedona. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our GreenTree Inn Sedona hotel soon!Thank You,GreenTree Inn Sedona Management
by A traveller
Posted Feb. 21, 2024 on Expedia
Very accommodating. Very organized. Very informative
Excellent customer service.
Great breakfast 😋
Great pool and area.
Minor dirt in corners but clean otherwise.
Comment from Hotel Management
Feb. 22, 2024 by GreenTree Inn Sedona Management, Hotel Management
Dear John,Thank you for your fantastic review! We're thrilled to hear that you found our team to be very accommodating, organized, and informative and that you received excellent customer service during your stay. It's great to know that you enjoyed our breakfast, pool area, and facilities. We appreciate your feedback regarding minor cleanliness issues, and we will address this with our housekeeping team to ensure that all areas of our property meet the highest standards of cleanliness. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!Thank You,GreenTree Inn Sedona Management
by A traveller
Posted Feb. 19, 2024 on Expedia
Furnishings were very dated. Pet fee was high for this property. Breakfast very limited.
Comment from Hotel Management
Feb. 21, 2024 by GreenTree Inn Sedona Management, Hotel Management
Dear Maxine,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the dated furnishings and the high pet fee. We understand the importance of providing value for our guests, and we will review our pricing to ensure it aligns with the quality of our property. Additionally, we apologize if the breakfast options did not meet your expectations. Your comments are valuable to us, and we will consider them as we strive to improve our offerings. If there's anything else we can do to enhance your experience in the future, please let us know. Thank you for choosing to stay with us.Sincerely,GreenTree Inn Sedona Management
by A traveller
Posted Feb. 18, 2024 on Expedia
Very nice room and staff. Great location as well
Comment from Hotel Management
Feb. 20, 2024 by GreenTree Inn Sedona Management, Hotel Management
Dear Jeremy,Thank you for your positive feedback! We're delighted to hear that you had a very nice experience with our room and staff and that you found our location great. Providing excellent service and a comfortable stay for our guests is important to us, and we're thrilled that we met your expectations. If there's anything specific you enjoyed or any suggestions for improvement, please feel free to let us know. We appreciate your feedback and hope to welcome you back again in the future. Thank you for choosing to stay with us!Thank You,GreenTree Inn Sedona Management
by A traveller
Nice but still hungry
Posted Feb. 17, 2024 on HotelsNice room and bed was comfy but I was very disappointed in the lack of selection at breakfast. No meat on the menu and the area was a little bit small so kinda cramped to sit and eat I was expecting a great breakfast like the one in Prescott Valley had
Comment from Hotel Management
Feb. 20, 2024 by GreenTree Inn Sedona Management, Hotel Management
Dear Andrea,Thank you for sharing your feedback with us. We're glad to hear that you found our room nice and the bed comfortable. However, we apologize for the disappointment you experienced with the breakfast selection. We understand that a variety of options is important, and we apologize for not meeting your expectations in this regard. Your feedback is valuable, and we will consider it as we strive to improve our offerings. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying experience in the future. Thank you for choosing to stay with us.Thank You,GreenTree Inn Sedona Management
by A traveller
Posted Feb. 15, 2024 on Expedia
Good location, easy check in check out
Clean rooms, nice bathroom
TV didn’t work, but we went to sleep early anyway
Would stay again
Comment from Hotel Management
Feb. 16, 2024 by GreenTree Inn Sedona Management, Hotel Management
Dear Natascha,Thank you for your valuable feedback! We're delighted to hear that you found our location convenient and appreciated the ease of the check-in and check-out process. It's great to know that you found our rooms clean and the bathrooms nice. However, we apologize for the inconvenience caused by the issue with the TV. Rest assured, we'll look into this matter promptly to ensure it's resolved for future guests. We truly appreciate your understanding, and we're glad to hear that it didn't detract too much from your overall experience. We look forward to welcoming you back for another stay, and we'll strive to make it even better next time!Thank You,GreenTree Inn Sedona Management
