Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 janv. 2024 sur Hotels
par un voyageur
Publié le 13 sept. 2023 sur Expedia
par un voyageur
Good accommodation on the outskirts of town
Publié le 11 sept. 2023 sur HotelsComfortable accommodation although the bed was a little hard for my old hips.
Excellent breakfast.
Easy free parking
par un voyageur
Publié le 31 mai 2023 sur Expedia
par un voyageur
Find somewhere else to stay.
Publié le 27 mai 2023 sur HotelsThis is not a good hotel at all. I think it was very overpriced for what it offered.
Not even a bottle of water in the bedroom. No iron, no coffee, queen sized bed (two singles put together with a single duvet. Really .. what’s the point of paying for a queen sized bed when you can only use it is a single.
Nobody speaks English at the hotel (apart from on last day I met somebody who spoke English)
No reception at all (no one to greet you). Everything is done on a checking in machine. I don’t particularly like this.. it’s impersonal and not very welcoming.
The restaurant attached wasn’t good either. Menu is in German and not available in English and the restaurant manager cannot speak English to translate it. When I did order food it came VERY quickly. A mixed grill for instance arrived on my table within 3-4 minutes after ordering so clearly pre-cooked and reheated.
Lastly a 500ml Coca Cola costs…. Wait for it …. €5.90.
Do yourself a favour… if you need to stay in the area, you’re better off staying at Hotel Sud. At least there one feels welcome.
I felt very unwelcome at this hotel and it was pretty expensive too.
PS. They don’t do toast at breakfast either, nor bacon.
Commentaires de Gestion de l’hôtel
30 mai 2023 par Daniela Harg, Gestion de l’hôtel
Hello guest, thank you for your feedback, which was quite predictable. Since transparency is very important in our house, we also inform every guest in advance about our check-in system and all the services we offer. During your stay you had a large double room with a king-size bed, a second bed linen was also in your closet available. We also spoke English with you every day and always greeted you in a friendly manner in the morning. Of course we are sorry that you were not satisfied with your stay, but this is also due to the fact that your colleagues were accommodated in a different hotel, and we them could not offer free cancellation.
par un voyageur
Publié le 8 mai 2023 sur Expedia
Nettes, günstiges Hotel . Für ein paar Nächte optimal.
Commentaires de Gestion de l’hôtel
8 mai 2023 par Daniela Harg, Gestion de l’hôtel
Lieber Wolfgang,herzlichen Dank für Ihre nette Rückmeldung.mit lieben Grüßen, Iam Hotel
par un voyageur
Publié le 19 févr. 2023 sur Hotels
par un voyageur
Publié le 22 nov. 2022 sur Expedia
Selfcheck In
Erreichbarkeit
par un voyageur
Publié le 17 nov. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
17 nov. 2022 par Daniela Harg, Gestion de l’hôtel
vielen dank für ihre positive Rückmeldung!Wir freuen uns auf ein Wiedersehen im Iam Hotel!
par un voyageur
Publié le 24 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
17 nov. 2022 par Daniela Harg, Gestion de l’hôtel
Wir bedanken uns für ihr Feedback und freuen uns Sie bald wieder bei uns begrüßen zu dürfen! Das Iam Hotel grüßt Sie ganz herzlich!
