Ratings based on 163 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 27, 2023 on Hotels
Comment from Hotel Management
Jul. 24, 2023 by 天然温泉 田沢湖レイクリゾート フロント, Hotel Management
Thank you very much for staying at Tazawako Lake Resort.Lake Tazawa is blessed with sightseeing spots that can be enjoyed by people of all ages, in addition to the expressions of the four seasons. At our hotel, we strive to provide the utmost hospitality so that you can not only refresh yourself in our grounds full of nature and our extensive facilities, but also so that you can spend a truly relaxing time like your second home without getting tired. We will continue to cherish the service motto of our hotel, "Friendly & At Home", and strive to be a hotel that is loved by everyone.We are looking forward to seeing you again.Natural Hot Spring Tazawako Lake Resort Reception
by A traveller
Posted Apr. 27, 2023 on Expedia
👍 Nice onsen and good buffet dinner
👎 Inflexible on issuance of additional room key. There was six of us in one studio room but was only given two keys.
Comment from Hotel Management
Apr. 29, 2023 by 天然温泉 田沢湖レイクリゾート フロント, Hotel Management
Thank you very much for staying at Tazawako Lake Resort.Thank you for posting your impression of your stay.The hot springs at our hotel are simple hot springs that are colorless, transparent, and odorless, making it easy for anyone to enter. Although it is relatively compact, there are 2 indoor baths, 2 open-air baths, and a sauna. In addition to the hot springs at our hotel, there are also recommended hot springs in the nearby Mizusawa Hot Springs and Nyuto Hot Springs. We would appreciate it if you could let us know when you come next time.Regarding room keys, we ask for your understanding that we use 2 keys for each room in order to prevent loss and crime.We will continue to pursue evolution in various aspects, including service, so that we can be a hotel where you can feel that you had a good trip no matter how many times you come.We are looking forward to seeing you again.Natural Hot Spring Tazawako Lake Resort Reception
by A traveller
Posted Dec. 12, 2022 on Expedia
Buffet dinner & breakfast were good. Very helpful staff.
Comment from Hotel Management
Dec. 17, 2022 by 天然温泉 田沢湖レイクリゾート フロント, Hotel Management
Thank you for staying with us.We are glad that you are satisfied with your stay.We look forward to welcoming you again
by A traveller
Posted Apr. 25, 2022 on Hotels
by A traveller
Posted Oct. 29, 2021 on Expedia
Lovely location with hills surrounding the hotel. Great breakfast and dinner. It is a mix of Japanese and western (i.e. takes the best of both)
by A traveller
Posted Oct. 26, 2021 on Expedia
good and modern hotel,
Onsen is very nice with choice and even sauna
Food is ok as abuffet
by A traveller from Hong Kong
Posted Dec. 30, 2019 on Expedia
Nothing to complaint, all in all in line with expectation
Comment from Hotel Management
Feb. 6, 2020 by TazawakoLakeResort&Onsen Chiba, Hotel Management
Thank you for a good review.
We will continue to provide excellent services to our customers.
We look forward to seeing you again.
by A traveller from Hong kong
Nice traditional show
Posted Sep. 28, 2019 on HotelsExcellent services and facilities. The room was so nice that separated into 2 parts western for bed and Japanese for tv /relax.
Many-choices buffet and traditional show.
Comment from Hotel Management
Nov. 24, 2019 by TazawakoLakeResort&Onsen Chiba, Hotel Management
Thank you for a good review.
We will continue to provide excellent services to our customers.
We look forward to seeing you again.
by A traveller
Posted Sep. 15, 2019 on Hotels
Good size rooms and a good range of food at the buffet breakfast. Efficient service.
by A traveller
Posted Aug. 7, 2019 on Expedia
The indoor onsen was relaxing, however the outside was filled with spiderwebs and bugs. The elevator doors close waay too early nearly crushing my Inlaws and daughter. The room was generally clean but my sheets seemed stained and dirty. The bathroom tub clogged within 2 baths rendering it useless. The breakfast was average and had variety. Two good things i will say is the staff was friendly and helpful and the onsen amenities were great and varied. Overall 5/10
