Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 oct. 2023 sur Expedia
The Sunbird waterfront is a very nice modern property with very well appointed rooms. The restaurant is good – breakfast is very good. Staff are friendly and polite.
I was disappointed by the lack of a tourist activity program, and very ad hoc approach to this. Some of the prices I was quoted for boat, rides, or other accompanied activities were ridiculous. I think part of this that probably not many international guests stay there.
The other annoyance was the noise levels at night. On the Saturday night, there was a big party at the hotel and music went on until 3 am. Not acceptable.
Commentaires de Gestion de l’hôtel
9 oct. 2023 par Ellard Savala, Gestion de l’hôtel
Dear Lynette, On behalf of the entire hotel team, I want to thank you for sharing your experiences with us during your recent stay at Sunbird Waterfront as your interest and concerns are extremely valuable to us. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. I have taken note of your concern regarding the tourist activity program and noise levels. Allow me to apologize for the inconvenience experienced. Please note that measures have been put in place to better manage the situation in future.It was a pleasure to have you staying with us and look forward to welcoming you back.
par un voyageur
Publié le 18 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2023 par Ellard Savala, Gestion de l’hôtel
Dear Ms.Diana, On behalf of the entire hotel team, I want to thank you for sharing your experiences with us during your recent stay at Sunbird Waterfront as your interest and concerns are extremely valuable to us. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. It was a pleasure to have you staying with us and look forward to welcoming you back.
par un voyageur
Publié le 16 juin 2023 sur Expedia
it's beautiful water front.
Commentaires de Gestion de l’hôtel
18 juin 2023 par Ellard Savala, Gestion de l’hôtel
Dear Edward, On behalf of the entire hotel team, I want to thank you for sharing your experiences with us during your recent stay at Sunbird Waterfront as your interest and concerns are extremely valuable to us. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. It was a pleasure to have you staying with us and look forward to welcoming you back to Sunbird Waterfront.
par un voyageur
Publié le 23 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
24 déc. 2022 par Ellard Savala, Gestion de l’hôtel
Dear Martha, On behalf of the entire hotel team, I want to thank you for sharing your experiences with us during your recent stay at Sunbird Waterfront as your interest and concerns are extremely valuable to us. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.It was a pleasure to have you staying with us and look forward to welcoming you back.
par un voyageur
Publié le 5 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
13 déc. 2022 par Ellard Savala, Gestion de l’hôtel
Dear Valued Guest, On behalf of the entire hotel team, I want to thank you for sharing your experiences with us during your recent stay at Sunbird Waterfront as your interest and concerns are extremely valuable to us. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. It was a pleasure to have you staying with us and look forward to welcoming you back.
par un voyageur
Publié le 28 oct. 2022 sur Expedia
The rooms are large, new, modern and beautiful. The bed very soft. The sliding door to balcony was very stiff and hard to open and close. There was only one room key per room as they did not have enough key cards. But despite those minor inconveniences, it was a beautiful hotel.
Commentaires de Gestion de l’hôtel
28 oct. 2022 par Ellard Savala, Gestion de l’hôtel
Dear Lynne Marttinen, On behalf of the entire hotel team, I want to thank you for sharing your experiences with us during your recent stay at Sunbird Waterfront as your interest and concerns are extremely valuable to us. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. I have taken note of situation you had with the sliding door. Please note that this has been looked into. I thank you for bringing the matter to my attentionIt was a pleasure to have you staying with us and look forward to welcoming you back.
par un voyageur
Publié le 3 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2022 par Ellard Savala, Gestion de l’hôtel
Dear Valued Guest, On behalf of the entire hotel team, I want to thank you for sharing your experiences with us during your recent stay at Sunbird Waterfront as your interest and concerns are extremely valuable to us. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. It was a pleasure to have you staying with us and look forward to welcoming you back.
par un voyageur
Comfortable new hotel
Publié le 2 sept. 2022 sur HotelsHotel quite new and comfortable. Checking in was terrible, waited for almost an hour lady at reception couldn't find my booking that was done 3 weeks in advance, rooms were not ready well after 3pm.
Commentaires de Gestion de l’hôtel
3 sept. 2022 par Ellard Savala, Gestion de l’hôtel
Dear Valued Guest, On behalf of the entire hotel team, I want to thank you for sharing your experiences with us during your recent stay at Sunbird Waterfront as your interest and concerns are extremely valuable to us. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. I have taken note of situation you had with check in service. Please note that measures have been put in place rectify the issue and avoid recurrence.It was a pleasure to have you staying with us and look forward to welcoming you back.
par un voyageur
Publié le 1 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2022 par Ellard Savala, Gestion de l’hôtel
Dear Shalika, Thank you for the awesome rating. On behalf of the entire hotel team, I want to thank you for sharing your experiences with us during your recent stay with us as your interest and concerns are extremely valuable to us. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. It was a pleasure to have you staying with us and look forward to welcoming you back.
par un voyageur
Publié le 18 juill. 2022 sur Expedia
The rooms were very clean . The beds were very comfortable..Very nice views of the lake from your window...Nice breakfast with wide selection of foods..
Commentaires de Gestion de l’hôtel
3 sept. 2022 par Ellard Savala, Gestion de l’hôtel
Dear Grace, Thank you for the five-star rating. On behalf of the entire hotel team, I want to thank you for sharing your experiences with us during your recent stay as your interest and concerns are extremely valuable to us. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. We are delighted that you found the rooms to be very clean and comfortable, not forgetting the wide selection of food.It was a pleasure to have you staying with us and look forward to welcoming you back.
